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based on 85821 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great employees, and superior product
They actually work!! BYW, Harold did an excellent job on my carpet.
Everything turned out great. Floors and carpet
Carpets are clean as clean can be. Associate Zerores associate to care of our home as if it was his own. There really is very little residual moisture left behind.
your representatives have been hard working individuals. They are willing to discuss cost options.
The carpet looks good. i wished i could have afforded better treatment options.
Professional cleaning
The coffee stain we had you come out for is still a bit noticeable. We like your staff overall and your promptness but a bit disappointed in final result. Unfortunately we will not be available until the last week of July.
Prompt, polite and professional
Great service, friendly technicians
Professional service. Great cleaning, no chemicals and safe for people and pets.
Reliable and consistent
This is at least the 6th time ZEROREZ has cleaned my carpets. It seems that each time the service is better that the last. That is a conflicting statement as the service has always been good to very good from the first. Somehow it keeps getting better. Jesus was the most recent service member who cleaned my carpets. He was on time, very cordial while being professional asked about any problem areas or stains he should be made aware of before he started to clean. He cleaned effectively, thoroughly and efficiently. He performed his cleaning with no wasted motions. He was very respectful of his cleaning hoses marring wall corners as he moved them from room to room. I will defiantly ask for Jesus the next time I have my carpets cleaned.
Great availability! They were able to come out the day after I called! Floors look fantastic!! Thank you!
Everything
Quick, thorough, and efficient
I really liked how clean my carpet ended up being. I like how Uriel did the work, he didn’t short cut anything. He is a true professional. It was a true pleasure have him in my home. He was very nice to talk to he didn’t stop working while we talked. From 8am to almost 5pm he never stopped doing his job. He is an outstanding worker, a credit to your company and worth his weight in gold. I can’t say enough positive things about him. He explained everything he was doing and what all the products were and how they worked. If I ever need carpets cleaned again I will call Zerorez because of Uriel and he will the individual I will have do the work. He definitely deserves to receive a raise! I’m not much of a review writer. But I have been looking forward to the opportunity to write this review. I will definitely recommend Zerorez to anyone I know that is planning to have their carpets cleaned and I will tell them to request Uriel to be the one who cleans their carpet fo them. Thank you Uriel for doing such a fantastic job on my carpets. They turned amazing!!
No change in carpet,
Very friendly and knowledgeable technicians.
I like the fact that there is no soap used that would remain in the carpet.
Our tech was super friendly and helpful, however when cleaning/spraying the carper, he caused all the tie dye that was in the carpet to splatter and stain our baseboards and other parts of the carpet
The technician was professional, informative and my carpets look amazing! They are so soft and the high traffic areas are no longer dingy looking! I will have them come out again!
Due to pet "accident" treatment, the cost was quite a bit more than we originally anticipated. Even the technician worked very hard on our "pet" areas, they dried much more slowly than the other areas, and smelled badly as it always does. Is there some way to predict this?
This company did an outstanding job in cleaning my carpet!
Your service tech Roy was ver knowledgeable and helpful.
The service tech was very informative and educated me on the best service.
Jesus did my carpet yesterday. He was friendly, knowledgeable and did an amazing job. We had some pet stains and my carpet looks and smells brand new. Quick and efficient. Very happy 😊
The guy that cleaned was courteous and helpful. Part of the room couldn’t be saved. But now I see I wasted cleaning the other half because the dog urine smell stayed in it and will have to rip it out too. I wasted a lot of money on the carpet but he tried and did a good job on the tile.
Ease of scheduling , friendly technicians, satisfactory results
I loved the service that I received. Your staff explained exactly what they were going to do, and found the simplest ways to do it. They did an excellent job and were in an out quickly and professionally.

Levi did a great job. He was cordial and professional, a great asset to your company and a great asset to your customers. Thank you, DANIEL.