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based on 84525 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly prompt service. Easy to make an appointment. Zerorez deep efficient cleaning makes everyone in the house and their allergies feel better.
Thank you!
Stains already coming back up through carpet within 24 hrs. Tech was rude and trying to overprice the job and stated previous tech that did job obviously did not measure right and that’s not his fault, no manager to talk to, only a customer service line which was not helpful and no follow up or follow through. Will not use this company again.
I really liked how the carpet was not soaked and took hrs to dry. Spencer the technician was on time and explained the whole process.
Carpet cleaning was awesome. Staff is great!
The explanation of how you clean carpets!
The products are safe, and it really does the job right ! My carpets looked sooo clean!
Very professional and friendly
On time, did a great job, friendly rep
Our service tech, Keith, was super friendly and it was great to get feedback from him on the status of the carpet in the house we just bought. The entire process was smooth and quick!
Amazing service, incredibly clean tile floor and carpet across the home. Great service and definitely will be getting the service done many more times.
The carpet service technician was very professional and informative. He was very upfront with the cost and explained the process of the service. I was able to get a next day appointment.
Very friendly and efficient service person, Drake. As always Zerorez does a great job/.
Mathew was excellent. Polite and took great pride in his work. After completing a room or piece of furniture, he let me check it to see if it was satisfactory.
this last experience wasnt good. The previous one also the technician scratched walls and furniture.
he also did a horrific jpb on my tile.
so the past 2 times not so good
Prompt great service from Rob
Jordan is amazing
Nice employees, fast service
No crunchy carpet, faster drying time.
Reliable, friendly and efficient tech.
The rugs came out so clean
The techs were great and did a great job!
Your employees and your way of handling business.
Nick was awesome. Carpets and rug looked new
I’ve used zerorez for years and have always been very satisfied.
Some areas of carpet were so wet almost 24hrs later we had to sop them up with beach towels. One area of carpet still damp today (2 days after they were here).
We're a construction office. Dirty, dusty men come thru our office all day. You don't use chemicals that attract that dust. No chemical smell is a big plus also.
Everything went as planned. Very nice polite gentleman cleaned the carpets. He seemed to be very good and explained everything he was doing and what to expect as far as dry times.
Great service Ryan and timely
The gentleman who came alerted me by phone that he was on his way and what he observed when he got inside (I was in another state) and what he saw as problem areas. He gave me a realistic assessment of what he could accomplish and showed me before and after photos while we spoke on the phone. He did a very good job and the carpet felt soft (not crunchy) after he left.
Very professional quality work.