Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85821 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 13, 2022 — Rated 10 out of 10 by Resa Martinez Zerorez Phoenix
What do you like about our products and services?

Levi did a great job. He was cordial and professional, a great asset to your company and a great asset to your customers. Thank you, DANIEL.

Report a concern   August 13, 2022 — Rated 10 out of 10 by Tj Gilchrist Zerorez Phoenix
What do you like about our products and services?

Great employees, and superior product

Report a concern   August 12, 2022 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

They actually work!! BYW, Harold did an excellent job on my carpet.

Report a concern   August 12, 2022 — Rated 10 out of 10 by Michael Esman Zerorez Phoenix
What do you like about our products and services?

Everything turned out great. Floors and carpet

Report a concern   August 12, 2022 — Rated 10 out of 10 by W.M. Zerorez Phoenix
What do you like about our products and services?

Carpets are clean as clean can be. Associate Zerores associate to care of our home as if it was his own. There really is very little residual moisture left behind.

Report a concern   August 12, 2022 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

your representatives have been hard working individuals. They are willing to discuss cost options.
The carpet looks good. i wished i could have afforded better treatment options.

Report a concern   August 12, 2022 — Rated 10 out of 10 by Y.S.S. Zerorez Phoenix
What do you like about our products and services?

Professional cleaning

Report a concern   August 12, 2022 — Rated 7 out of 10 by G.L. Zerorez Phoenix
What could we do to improve?

The coffee stain we had you come out for is still a bit noticeable. We like your staff overall and your promptness but a bit disappointed in final result. Unfortunately we will not be available until the last week of July.

Report a concern   August 12, 2022 — Rated 10 out of 10 by Mitchell Kelsey Zerorez Phoenix
What do you like about our products and services?

Prompt, polite and professional

Report a concern   August 12, 2022 — Rated 10 out of 10 by William Blakey Zerorez Phoenix
What do you like about our products and services?

Great service, friendly technicians

Report a concern   August 12, 2022 — Rated 10 out of 10 by Angelo De Santi Zerorez Phoenix
What do you like about our products and services?

Professional service. Great cleaning, no chemicals and safe for people and pets.

Report a concern   August 12, 2022 — Rated 10 out of 10 by Kim Krollman Zerorez Phoenix
What do you like about our products and services?

Reliable and consistent

Report a concern   August 12, 2022 — Rated 10 out of 10 by Michael Lucckino Zerorez Phoenix
What do you like about our products and services?

This is at least the 6th time ZEROREZ has cleaned my carpets. It seems that each time the service is better that the last. That is a conflicting statement as the service has always been good to very good from the first. Somehow it keeps getting better. Jesus was the most recent service member who cleaned my carpets. He was on time, very cordial while being professional asked about any problem areas or stains he should be made aware of before he started to clean. He cleaned effectively, thoroughly and efficiently. He performed his cleaning with no wasted motions. He was very respectful of his cleaning hoses marring wall corners as he moved them from room to room. I will defiantly ask for Jesus the next time I have my carpets cleaned.

Report a concern   August 12, 2022 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Great availability! They were able to come out the day after I called! Floors look fantastic!! Thank you!

Report a concern   August 12, 2022 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   August 12, 2022 — Rated 10 out of 10 by Jessica Prebish Zerorez Phoenix
What do you like about our products and services?

Quick, thorough, and efficient

Report a concern   August 12, 2022 — Rated 10 out of 10 by Dan Dilts Zerorez Phoenix
What do you like about our products and services?

I really liked how clean my carpet ended up being. I like how Uriel did the work, he didn’t short cut anything. He is a true professional. It was a true pleasure have him in my home. He was very nice to talk to he didn’t stop working while we talked. From 8am to almost 5pm he never stopped doing his job. He is an outstanding worker, a credit to your company and worth his weight in gold. I can’t say enough positive things about him. He explained everything he was doing and what all the products were and how they worked. If I ever need carpets cleaned again I will call Zerorez because of Uriel and he will the individual I will have do the work. He definitely deserves to receive a raise! I’m not much of a review writer. But I have been looking forward to the opportunity to write this review. I will definitely recommend Zerorez to anyone I know that is planning to have their carpets cleaned and I will tell them to request Uriel to be the one who cleans their carpet fo them. Thank you Uriel for doing such a fantastic job on my carpets. They turned amazing!!

Report a concern   August 12, 2022 — Rated 0 out of 10 by M.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

No change in carpet,

Report a concern   August 12, 2022 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Very friendly and knowledgeable technicians.

Report a concern   August 12, 2022 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

I like the fact that there is no soap used that would remain in the carpet.

Report a concern   August 12, 2022 — Rated 7 out of 10 by B.H. Zerorez Phoenix
What could we do to improve?

Our tech was super friendly and helpful, however when cleaning/spraying the carper, he caused all the tie dye that was in the carpet to splatter and stain our baseboards and other parts of the carpet

Report a concern   August 12, 2022 — Rated 10 out of 10 by Mandy Flanagan Zerorez Phoenix
What do you like about our products and services?

The technician was professional, informative and my carpets look amazing! They are so soft and the high traffic areas are no longer dingy looking! I will have them come out again!

Report a concern   August 12, 2022 — Rated 8 out of 10 by V.W. Zerorez Phoenix
What could we do to improve?

Due to pet "accident" treatment, the cost was quite a bit more than we originally anticipated. Even the technician worked very hard on our "pet" areas, they dried much more slowly than the other areas, and smelled badly as it always does. Is there some way to predict this?

Report a concern   August 12, 2022 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

This company did an outstanding job in cleaning my carpet!

Report a concern   August 11, 2022 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Your service tech Roy was ver knowledgeable and helpful.

Report a concern   August 11, 2022 — Rated 10 out of 10 by J.Y. Zerorez Phoenix
What do you like about our products and services?

The service tech was very informative and educated me on the best service.

Report a concern   August 11, 2022 — Rated 10 out of 10 by Lisa Thompson Zerorez Phoenix
What do you like about our products and services?

Jesus did my carpet yesterday. He was friendly, knowledgeable and did an amazing job. We had some pet stains and my carpet looks and smells brand new. Quick and efficient. Very happy 😊

Report a concern   August 11, 2022 — Rated 6 out of 10 by V.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The guy that cleaned was courteous and helpful. Part of the room couldn’t be saved. But now I see I wasted cleaning the other half because the dog urine smell stayed in it and will have to rip it out too. I wasted a lot of money on the carpet but he tried and did a good job on the tile.

Report a concern   August 11, 2022 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling , friendly technicians, satisfactory results

Report a concern   August 11, 2022 — Rated 10 out of 10 by Ray Lewis Zerorez Phoenix
What do you like about our products and services?

I loved the service that I received. Your staff explained exactly what they were going to do, and found the simplest ways to do it. They did an excellent job and were in an out quickly and professionally.


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