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based on 84524 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. The technician sent was great!
I thought my carpet would be cleaner. I have cleaned myself with renting a rug doctor and had better results. I paid $432.00 and expected better results.
Name removed
Pretty expensive, lower the cost. The service was good, the carpet looks clean.
Great job cleaning 3 carpets and a walk-in closet. Thanks again.
Reliability, professionalism and quality of work. Great Value!
Competent, thorough, careful and friendly!
Fast and friendly service. My floors looked great!
On time and no residue left behind!
Technician was on time, polite, efficient and effective!
Justin did a great job! our carpets were pretty stained etc........ and he was able to get them really clean. They look great!
No soap
The technician was very professional, polite and helpful. Did not try to upsell me, and finished the job quickly. This is my second time using Zerorez and I continue to be impressed.
I am a repeat customer of Zerorez and love how clean my carpets and tile get from the steam cleaning. I have used other companies in the past, and that is where I am leaving them. Zerorez is the best!
The technician was friendly and professional. He was responsive to my requests. He checked to make sure that I was satisfied with the job. I am amazed at how clean our rugs are.
Great job and our technician was very professional. We had three wool rugs and he checked and color tested each one carefully before deciding it was safe to clean them. They look great!
Thank you.
Great service and performed an awesome job
Natural … fast drying.
The entire process was easy, clean and thorough. The carpet looks like new. Usually after cleaning the carpet is hard.
Scheduling was easy online and there were good windows of availability.
Had a great experience. Brian came in and made my carpets look brand new. He wasn't pushy on upselling which I appreciate and my quote was what I paid. Will be using again.
It is the 3rd time I've had Zerorez out to clean my carpets and sofas everytime has been a great experience.
Friendly, did a though job. Honest about outcomes.
Professionalism of our service representative.
Reasonable prices.
Easy appointment making experience.
In-time arrival.
Wonderful service and experience.
This company always does a great job, especially Trey, who I ask for by name because he's so good. This carpet is 30 years old but somehow he brings it back to life every time. I appreciate that my carpet won't get oversaturated or soapy, two things that will ruin carpet. They are my carpet cleaning go to.
Loved my Zerorez experience. Rachael was kind and very knowledgeable. My carpeted stairs and rooms look great! Will definitely use Zerorez again.
No chemical smell
very professional and quick
Your products are phenomenal and your technicians as well! My wife always buys extra of your spot remover, because it works so well. Jennifer did a FANTASTIC job on our 7 rooms of carpeting, the hallway and our walk-in closet! We would recommend you anytime!
Prices are high. You do a good job, but with times being so hard because of inflation, the prices hurt. Plus you charge a fuel surcharge which makes it more. All of us are already suffering because of the gas prices, not fair to us that we have to pay for your fuel when your general prices have gone up already.
Very professional and friendly service.
They always do a superb job!
Good communication and prompt as well!
Pleasant experience overall!