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based on 85821 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician was amazing. Our carpets look brand new! We were very impressed
I like that my carpet and furniture don’t smell like chemicals when you’re done cleaning them.
Easy to schedule. Great results!
Service was efficient. The technician was prompt.
The technician who came to my house was very kind, considerate, quick, efficient, and professional. You guys have an excellent employee. He deserves more money!
Everything!
Daniel was awesome!!!
This time we did not get booties and furniture protectors. The carpet was really
wet it took 8 hours to dry.
I really appreciate the care and professionalism from your carpet techs. They do an incredible job! The carpets always look amazing, dry quickly, and feel so soft. Thank you!
Grout in high traffic areas did not clean up as good as I expected. Can still see discoloration. Tile and grout are about a year old.
Fast, friendly, and thorough. Carpets look very good.
Timely, professional service.
Chemical free, and our carpets never come out “crunchy”
Great jobb
Caesar was very knowledgable. He did a great job!
Easy to schedule. Carpets looked great.
The service was terrific!!! Good communication! And I asked him to go over the trouble spots….no problem! And he was early!!!!
Quick/easy request for service.
Love the ease of scheduling, and the high quality of service. Brian was awesome!
The equipment that pulls up stuff a vacuum cleaner doesn’t. And the carpet doesn’t stay wet for very long. The gentleman cleaning was very professional he came in and got the job done beautifully.
I had my tile cleaned and the day after my floor boards separated from the wall due to excessive water damage. I have pictures. These need to be fixed.
Friendly and took care
We had 2 bedrooms cleaned and we were very pleased with your representative was Great! We feel he needs a raise or a promotion..
Knowledgeable
Professional
Efficient
Thorough job
The service technician Robert T. Was very professional, on time and friendly. The carpets were cleaned to perfection and the quote I received was the same as on the phone. I've dealt with other companies who did a bait and which, quote one price on the phone and doubled it when showing up. I highly recommend Zerorez and will continue to use them.
there were a few hard spots left behind in carpet
Your service technician Uriel was awesome! He was very informative, very professional, very nice, and made the process as easy as possible. He even went above and beyond to send me a recommendation for another service I needed done that was out of your scope (HVAC air vent cleaning), and it made my life that much easier! My carpets and tile flooring looked amazing afterward, and they had been in pretty terrible condition. Fantastic work, 10/10 would recommend.
Friendly and professional technician and always love the results.
Technician was early-yay, very polite, knowledgeable and efficient. Was in and out in about an hour and a half. Carpet looked and smelled great. I am an allergy sufferer and having the carpets cleaned has made a significant difference in my workday experience.
I like the information that is shared so that I know what's happening and options I have. I like the friendly technicians. I love the end product of really clean flooring.