Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85246 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 16, 2022 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

Always friendly technicians and offering advice to keep items clean between services.

Report a concern   June 16, 2022 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Tyler did an excellent job removing stains and cleaning our carpets.

Report a concern   June 16, 2022 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Great techs who that take pride in their work. Thank you.

Report a concern   June 16, 2022 — Rated 9 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Fast, convenient and friendly

Report a concern   June 16, 2022 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

I liked everything. Only wish I had asked for a softener.

Report a concern   June 16, 2022 — Rated 10 out of 10 by Jill Ross Zerorez Phoenix
What do you like about our products and services?

This is the 3rd time we have used Zerorez. They are prompt, courteous, informative and thorough. A job always well done. We told our neighbors across the street and they are there now getting the carpets done. You can count on Zerorez frontwards and backwards.

Report a concern   June 16, 2022 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

friendly tech and good results

Report a concern   June 16, 2022 — Rated 10 out of 10 by Michael Merk Zerorez Phoenix
What do you like about our products and services?

Good reliable service!

Report a concern   June 16, 2022 — Rated 10 out of 10 by Jose Montenegro Zerorez Phoenix
What do you like about our products and services?

They did a great job on my carpet.and analyze my carpet first. The bio traetment was worth the extra money. Not also that , but the carpet guys were courteous and represent the company well.

Report a concern   June 16, 2022 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Fast and clean

Report a concern   June 15, 2022 — Rated 9 out of 10 by George Van De Wyngaerde Zerorez Phoenix
What do you like about our products and services?

Very nice young man, knowledgeable and polite.

Report a concern   June 15, 2022 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Timeless and courtesy.

Report a concern   June 15, 2022 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Great results! Great customer service!

Report a concern   June 15, 2022 — Rated 10 out of 10 by Adriene Ball Zerorez Phoenix
What do you like about our products and services?

Very good service. Justin was awesome. EXCELLENT JOB! Thank You very much

Report a concern   June 15, 2022 — Rated 10 out of 10 by N.W. Zerorez Phoenix
What do you like about our products and services?

Great work. Very professional. Carpet looks great.

Report a concern   June 15, 2022 — Rated 10 out of 10 by Mike Hohl Zerorez Phoenix
What do you like about our products and services?

It was very easy to make an appointment with zerorez online. After I made the appointment for two rooms, I determined that I had to add room which I was able to do through a reply on the zerorez confirmation email - also easy. The technician contacted me by text when he was 15 minutes out and was extremely cordial and professional. He was a delight work with and I enjoyed his easy manner. I would recommend zerorez to anyone that wants a professional and reliable carpet cleaner. Great job!

Report a concern   June 15, 2022 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Our technician Scott B was great. The carpets look amazing - better than they looked last time we got them cleaned.

Report a concern   June 15, 2022 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Guys were great and hard working. Extremely polite

Report a concern   June 15, 2022 — Rated 8 out of 10 by A.W. Zerorez Phoenix
What could we do to improve?

Still has a few stains that I felt should’ve come out

Report a concern   June 15, 2022 — Rated 0 out of 10 by K.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

They were Late. Banged up woodwork. Wanted to chat instead of work. He brought trainee so took an hour to explain to her before he even started. Left front door wide open because he didn’t want to add more hose - I had that corrected immediately since it was 95 degrees out. So disappointed and I lifted all furniture so the 6,6” guy could put the foam under the heavy stained wood dressers and long tv credenza!

Report a concern   June 15, 2022 — Rated 10 out of 10 by Dawn Rock Zerorez Phoenix
What do you like about our products and services?

I love how Zero Rez does not use harsh chemicals. My carpets look like new upon their service. I plan on continuing to use Zero Rez to keep my carpets looking their best over time.

Report a concern   June 15, 2022 — Rated 10 out of 10 by A.N. Zerorez Phoenix
What do you like about our products and services?

I love how my carpets feel and look after zerorez!

Report a concern   June 15, 2022 — Rated 10 out of 10 by Stephanie Brown Zerorez Phoenix
What do you like about our products and services?

I like that you're always on time if not early and my carpet looks amazing!!!

Report a concern   June 15, 2022 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

My carpet looks like new when he's done cleaning 🙃 Services are professionally ✔ I just ❤ the out come

Report a concern   June 15, 2022 — Rated 9 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

The process went just as described. Jesse was great..very personable and experienced. The tile floor came out so clean and I'd swear it made the entire house smell so much better! We will definitely use Zerorez again.

Report a concern   June 15, 2022 — Rated 10 out of 10 by Ahmet Demiray Zerorez Phoenix
What do you like about our products and services?

good

Report a concern   June 15, 2022 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

Consistency in the result. I am always happy with the cleaning.

Report a concern   June 15, 2022 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

Quick service and good product!

Report a concern   June 15, 2022 — Rated 10 out of 10 by Ellen Smith Zerorez Phoenix
What do you like about our products and services?

Excellent work and very flexible in the scheduling process!

Report a concern   June 15, 2022 — Rated 0 out of 10 by C.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The gentleman that did the cleaning on via Montoya 14133 via Montoya was very pleasant however he charged me for the outside walkway and then said it was for the inside hallway but my invoice says outside walkway and I have not gotten a refund or any satisfaction for the charge that I did not have the service score Name removed


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