Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85247 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 11, 2022 — Rated 8 out of 10 by L.T. Zerorez Phoenix
What could we do to improve?

Machine Can’t clean grout well.

Report a concern   June 11, 2022 — Rated 10 out of 10 by Melody Oaks Zerorez Phoenix
What do you like about our products and services?

Professionally run company, respectful sales/service people and wonderful results..

Report a concern   June 11, 2022 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

No residue.

Report a concern   June 11, 2022 — Rated 10 out of 10 by Dustin Bell Zerorez Phoenix
What do you like about our products and services?

The tech was friendly, on time, and extremely thorough. The couch turned out amazing after being cleaned.

Report a concern   June 11, 2022 — Rated 10 out of 10 by Cindy Thurber Zerorez Phoenix
What do you like about our products and services?

Excellent customer service - totally satisfied with carpet and tile cleaning. We would highly recommend their service!

Report a concern   June 11, 2022 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

On time and the staff was friendly.

Report a concern   June 11, 2022 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

It was easy to book. No chemicals used in my home. Friendly helpful and fast service!

Report a concern   June 11, 2022 — Rated 9 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Showed up early, nice guy, did great work

Report a concern   June 11, 2022 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Promptness, professionalism, and no chemicals!! Carpet dried in a matter of a couple hours versus "staying off of it all day"!

Report a concern   June 10, 2022 — Rated 10 out of 10 by Zach Lair Zerorez Phoenix
What do you like about our products and services?

On time and fantastic service.

Report a concern   June 10, 2022 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Our carpets look great! The service was convenient, and service was great!

Report a concern   June 10, 2022 — Rated 10 out of 10 by Monique Merola Zerorez Phoenix
What do you like about our products and services?

Excellent customer service and carpets came out really nice!

Report a concern   June 10, 2022 — Rated 10 out of 10 by Kenneth Payne Zerorez Phoenix
What do you like about our products and services?

Great service and my carpet looks amazing! We are very happy with the results.

Report a concern   June 10, 2022 — Rated 10 out of 10 by Wanda Kurasz Zerorez Phoenix
What do you like about our products and services?

The techs were very polite & very professional.
They did a fantastic job with my carpets.
I would highly recommend them to everybody.

Report a concern   June 10, 2022 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

The guy Me. Chavez is very professional and did a great job

Report a concern   June 10, 2022 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Trevor did an excellent job cleaning our carpet and we would recommend Zeroez to any of our friends. We like the cleaning method that they use, no soapy residue left in carpets.

Report a concern   June 10, 2022 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

Great job

Report a concern   June 10, 2022 — Rated 8 out of 10 by R.B. Zerorez Phoenix
What could we do to improve?

lower prices

Report a concern   June 10, 2022 — Rated 2 out of 10 by D.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

This service did not work at all. I wish they were a little more proactive. I said the previous tenant had dogs and that my son had to go to the hospital for breathing issues. I wish they would have offered to do a deeper check first because after the cleaning it not only didn’t feel clean it reactivated a ton of dog urine and dander deep in the carpet. Only afterward they came with the black light and were able to spot dog urine throughout the house. So now I am left the $500 some dollars because I didn’t know what to look for.

Report a concern   June 10, 2022 — Rated 9 out of 10 by Theresa Gnchm Zerorez Phoenix
What do you like about our products and services?

Your service was excellent your service man was professional.

Report a concern   June 10, 2022 — Rated 10 out of 10 by Shawn McEniry Zerorez Phoenix
What do you like about our products and services?

The Service Staff we're wonderful. Went above and beyond to make sure we were happy. Will be using your services again in the future!

Report a concern   June 10, 2022 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

Fast friendly service.

Report a concern   June 10, 2022 — Rated 10 out of 10 by Therese Steadman Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and efficient. He reviewed everything with me before starting and did a walk through once completed. My carpets looked brand new!

Report a concern   June 10, 2022 — Rated 5 out of 10 by D.O.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We were told that the pet stained we had required a special process to eliminate the stain. We paid a couple hundred more for a small room and it did nothing. Besides our carpet being "crunchy" after it dried there was no noticeable difference in our carpet. Our carpet is only 3 yrs old and a good carpet.

Report a concern   June 10, 2022 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

prompt. excellent results

Report a concern   June 10, 2022 — Rated 10 out of 10 by Inga Vairo Zerorez Phoenix
What do you like about our products and services?

I like your service and that the house does not smell.
I would appreciate so a phone call. Phone number removed, early am is best time.

Report a concern   June 10, 2022 — Rated 10 out of 10 by Tammy Ondrejko Zerorez Phoenix
What do you like about our products and services?

They were on time and great employees. Thank you so much. Got all the cat hair out of my carpet

Report a concern   June 10, 2022 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Experienced carpet cleaners...always pleasant and timely in arriving.

Report a concern   June 10, 2022 — Rated 10 out of 10 by Kathy Plonka Zerorez Phoenix
What do you like about our products and services?

I love everything about your products and service. The carpets are awesome once done and the service techs are always the friendliest that come into my home. My carpet manufacturer also suggests to use Zerorez for cleaning. Since moving to AZ you are the only carpet cleaners I hire. Great job!

Report a concern   June 10, 2022 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Great tech - Caesar provided amazing customer service.


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