- Phone: (480) 507-2419
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based on 85247 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This was the first time I used Zerorez. I was very impressed by the professionalism of Ceasar. He clearly explained the process he would be using to clean our rugs. After a walk through he started cleaning. When he was almost finished he had me walk around making sure I was completely satisfied. He also cleaned an 8 X 11 area rug too. The rugs look great!! I was extremely happy with the job Ceasar did. I will definitely be using and recommending Zerorez !!
I’ve been only using zerorez for years and will never change. I like everything about the products and the people
Matt S was the technician that came to our house to do the work. He was very professional and friendly. He did a great job!
Thank you Matt!
Very professional, prompt and friendly. Great service
Both techs were courteous and did excellent work!
Great customer service, easy to book appointment online
Clean
Most areas were good however a few places could have had a little more attention. Ten minutes more would have done wonders I think.
I wasn't very happy with the way the carpet came out. It actually looked like the carpet done needed to be cleaned. My carpet is
only 2 years old after it was cleaned it didn't seem to fill fresh or had any bounce to it. I am
not happy with the way they came out and I will not never use Zerorez.
The service tech was the most pleasant man. He did a thorough job. He paid special attention to my 'problem pet' areas, plus he was patient with my 94 year old dad. We pulled his recliner out, then put it back so he could sit back down. It didn't seem to concern him at all that dad was in the middle of his work area. This carpet looks and smells brand new. My favorite part is the quick drying. I was able to put the furniture back that same afternoon. Kudos to Luis. He was efficient plus personable. I will definitely recommend Zerorez to my friends and family.
Timely, high quality service.
Person that came out was very thorough. And really cared about what he was doing. Carpets looked very good when he was done.
The results are amazing! I can't believe how great my carpets look!
The young man who completed the work was very thorough and reviewed everything in advance. Having clean carpet and title made this older home feel fresh and newer. Iwould recommend him and the company.thanks
Our service tech was great. He took his time and did a fantastic job. We were surprised with how well the carpets looked as they were very dirty. He far exceeded our expectations.
Very efficient and friendly
Great service on time explained everything in detail no up charges very honest and integrity driven technician
My carpets came out so nice and clean!!! And they dried soooo fast!!!!
Polite technician. He worked efficiently to finish my carpets in a timely manner.
Louis did an amazing job. Very professional, thorough and explained the process very well. This is our second time using Zerorez and have nothing but positive things to say about this company and employees
Good and clean and smells great
First, I really dislike…ok I hate…your website! After 3 tries, I got it right. I really like the pre-arrival instructions. Brian arrived, we did a quick walk thru & he got to work! He worked non-stop for approximately two hours then walked me thru payment & signatures. The operator should have a phone attachment to slide or tap the credit card payment…much more professional…and instills confidence in the customer that their information is secure.
Super happy with the end result. The tech was professional and efficient. He was straight forward about my options and what I could expect for an outcome.
No residue!
Awesome work & technician
Fast professional service, informative and offered options and future service recommendations.
Super job, carpets look great
Carpet looks great, person worked independently.
Ryan was my carpet guy!! He was very professional and knowledgeable. He answered all my questions. He went over everything with me and what to expect. He is a great asset to your team.
Very professional & accommodating. Always pleased with the results.
Very quick and effortless on my part.