Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84536 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 24, 2022 — Rated 9 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

More than satisfied!

Report a concern   April 24, 2022 — Rated 10 out of 10 by Margo Dorrough Zerorez Phoenix
What do you like about our products and services?

The best carpet cleaning I have ever had! I will never use another so called carpet cleaning company since stains reappear after a short period of time. Excellent customer service! You are wasting your money if you use any other carpet company. It is everything they advertise and more! Kudos to Zerorez.

Report a concern   April 24, 2022 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

They do the job! They can make 25 year old white carpeting look brand new!

Report a concern   April 24, 2022 — Rated 1 out of 10 by H.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpet cleaning took 45 minutes from the time the man showed up until he left. This is the second time I’ve used your company was really happy the first time, but the second time was super disappointing. I don’t feel like there was much effort or time put into my carpet cleaning which cost me $330. Super disappointed.

Report a concern   April 23, 2022 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Service provider was very friendly

Report a concern   April 23, 2022 — Rated 10 out of 10 by Eric Fiorito Zerorez Phoenix
What do you like about our products and services?

Quick, easy, and safe for pets.

Report a concern   April 23, 2022 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Service was seamless. Texted with someone to schedule the service. Received my invoice by text to be paid
Guys let us know an arrival time. Explained the whole process. Very helpful and informed guys who came to our house.

Report a concern   April 23, 2022 — Rated 10 out of 10 by T.V. Zerorez Phoenix
What do you like about our products and services?

James Dean was very personal and did a great job on our carpets.

Report a concern   April 23, 2022 — Rated 10 out of 10 by Cathy Soos Zerorez Phoenix
What do you like about our products and services?

Very professional. Thorough job without rushing. Office staff and notification system are top notch.

Report a concern   April 23, 2022 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

Clean carpets don’t feel crunchy

Report a concern   April 23, 2022 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

Great service.

Robert did an outstanding job! Professional and very thorough.

I'll be back!!!!!!

Thanks

Report a concern   April 23, 2022 — Rated 10 out of 10 by Joseph Silguero Zerorez Phoenix
What do you like about our products and services?

Very professional, fast, friendly and clean!

Report a concern   April 23, 2022 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

No soap used. Cody did good job. Great results.

Report a concern   April 23, 2022 — Rated 10 out of 10 by Alex Young Zerorez Phoenix
What do you like about our products and services?

You were prompt and accurate in your arrival time. The work was explained and done efficiently.

Report a concern   April 23, 2022 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

I already did a survey.

Report a concern   April 23, 2022 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

My go-to carpet cleaners. The carpet ends up very clean, dries quickly, looks beautiful. The employees are always professional, polite, on time and informative. A+

Report a concern   April 23, 2022 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

You guys do a good job. Carpet looked great and wasn't stiff.

Report a concern   April 23, 2022 — Rated 10 out of 10 by John C. Keenum Jr. Zerorez Phoenix
What do you like about our products and services?

Ramon is excellent. He was courteous and responsive to all our questions. He has a vast knowledge of the methods to clean carpets, couches and chairs. All the wine and food stains on the couch and carpet are gone. Great technique. Ramon was careful not to damage any walls or other obstacles in the areas he had to clean. When completed, the carpets looked like beautiful paintings with intricate designs. Superb!! We did not want to walk on the carpets or sit on the couches. They looked as new and clean as they did when they were first delivered. In the future we will always request Ramon to clean for us.

Scheduling was easy at the web site.

In the last six years Zerorex has cleaned our carpets and couches on four occasions. We will not utilize any other company.

Report a concern   April 23, 2022 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Excellent service and people

Report a concern   April 23, 2022 — Rated 10 out of 10 by N.P. Zerorez Phoenix
What do you like about our products and services?

job went verry well

Report a concern   April 23, 2022 — Rated 10 out of 10 by Ron Low Zerorez Phoenix
What do you like about our products and services?

Technician was very helpful got out 2 stubborn stains and was well worth the price !

Report a concern   April 23, 2022 — Rated 8 out of 10 by P.L. Zerorez Phoenix
What could we do to improve?

I think 8 out of 10 is quite good

Report a concern   April 23, 2022 — Rated 5 out of 10 by P.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I heard great reviews on the radio and thought it would be something I should try. I just feel it was like the others I tried.

Report a concern   April 23, 2022 — Rated 7 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

Reason for a 7 rating is the carpet was wet for two days not 4 to 8 hours like we were told.

Report a concern   April 23, 2022 — Rated 10 out of 10 by Robert F Burns Zerorez Phoenix
What do you like about our products and services?

Jeff was fantastic!! He was fast - but thorough, professional all the way.

Report a concern   April 23, 2022 — Rated 10 out of 10 by Betty Serfazo Zerorez Phoenix
What do you like about our products and services?

Polite, timely, fast.
My carpets look amazing, they are usually dry in 24 hours, they are ultra plush!
Thanks Zerorez!

Report a concern   April 23, 2022 — Rated 10 out of 10 by Chuck Hilton Zerorez Phoenix
What do you like about our products and services?

Zerorez was here on time and did a great job on our house.

Report a concern   April 23, 2022 — Rated 10 out of 10 by Gary Anderson Zerorez Phoenix
What do you like about our products and services?

On time, great service, clean and neat employee and great job on getting the carpets and rugs beautifully cleaned

Report a concern   April 23, 2022 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Knowledgeable Technicians who did a marvelous job cleaning our carpets and advised us how to extend our carpet life.

Friendly and answered all of our questions.

We have used ZEROREZ Phoenix several times and will do so again.

Report a concern   April 23, 2022 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Technician was very polite and efficient


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