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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician did not contact me with another option for the pet Oder in my carpets although my neighbor told him to. I had to call again today to have tech cone out a 2nd time to do treatment
My bedroom was so disgusting. I work from home on the desk in my bedroom and my dogs, 2 dogs are always in there. My two Co workers. My littlest grandson is 9 mos and his little cousin 4 mos is going to be sleeping in my bedroom for a few days while visiting. I wanted my carpet clean so the can play in there and sleep without worrying about a disgusting carpet. It looks awesome! I love that it is not stiff from detergent and so soft. I use to clean it with a Hoover carpet cleaner which is too hard for me to do, I'm 68. And I never got it that clean. Very impressed and will diffentally use you again. And I have told some of my relatives. Happy š customer.
Techs are very courteous and knowledgeable and in and out in a timely manner. Zerorez has been able to clean up a stain I have been living with for eleven years. Highly recommend.
Jesus was able to get my grandparents carpet looking brand new again.
Our carpet looks great and clean. Our tech did a great job
Great service, however I paid for the additional service for pet urine and the room still smells pretty bad
My carpet feels clean, not crunchy. No chemical smell in my house. Technicians have been responsive to my concerns and respectful in my house.
Attention to detail.
You do a fantastic job on the carpets in our home every single time.
completely satisfied even the coffee stains are gone.
Remove stains in addition to dirt without chemicals. Crew is professional and fast.
Keith was very thorough and efficient when treating my carpets. He was very professional and had great customer service!
Great technician! Very professional and polite!
Very professional, knowledgeable and friendly.
We use them often and have never been disappointed with the results.
Always great crew and my carpets look amazing for a great price!
Very good service, very professional and a job well done
Tech was on time and very informative.
Tech was friendly and professional. You guys always do a great job!
We had a very knowledgeable guy and he was done in no time ya hoooo
For the price we paid I do not see any difference from the last time we had the carpet cleaned for a third of the price. The carpet was still slightly damp.
The associate that we had was very professional and polite. No issues with him at all
I do not think I will use 0rez in the future
Jessie was professional and explained all services with prices. He was even early (he called 1st to see if is was ok) carpets came out pretty well considering there age. I will definitely be using your services again.
I got communication with arrival time. The tech was very nice and explained the procedure. He was done in about 1.5 hours and cleaned up well. He did an awesome job with a very tough floor to work with. Thank you!
the floor tile looks brand new
Your service people are always polite and knowledgeable. Kaleb was really great at working to make sure my carpet was cleaned well. Really nice young man.
Mitchel cleaned our carpets and did a wonderful job!!
Great product, highly professional techs.
There are areas that u can clearly see the outline showing clean area and old unclean area especially around the baseboards. Grout looks clean and back to original color yet other areas looks the same.
Iām pretty upset with the results of this time. Iāve used zerorez three times and have always been please but this time after the technician was āfinishedā I asked for white rag and then literally wiped up gray dirt puddles of water on my tile floors.
I did this for 4 spots and pointed out multiple others. He went over the area again and after he left I have found again multiple areas where you can clearly see weāre missed. You can actually see the āstokedā of the machine where the tile was cleaned and areas where it wasnāt.
I took multiple pictures to show you but dont see where I can upload them. Iām really disappointed and the kitchen area needs to be re cleaned. I was in my hands and knees scrubbing areas to see if it were stained our something and these spots came up and then I thought to myself what am I doingā¦I just $260 for this to be cleaned
I would really appreciate a call.
Thank you
Work more on stains
Friendly, great service! And clean carpets to boot. :)