Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84536 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 23, 2022 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

The professionalism, the prompt ability to get a service appointment, and the polite and hard working tech that did the job.

Report a concern   April 22, 2022 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

a great job on my carpets. I just referred your company to my friend Penny Bolerjack, and hear she had an appt. for 4/22.

Report a concern   April 22, 2022 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Very efficient

Report a concern   April 22, 2022 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Very efficient service, my sofa’s look brand new. Dried fast and no odor at all.

Report a concern   April 22, 2022 — Rated 10 out of 10 by D.Z. Zerorez Phoenix
What do you like about our products and services?

Timeliness. Good product, effective

Report a concern   April 22, 2022 — Rated 5 out of 10 by T.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets dried crunchy and my area rugs don’t look much cleaner after they dried. Kinda bummed.

Report a concern   April 22, 2022 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

I was very pleased with how the technician made my carpet look brand new again!

Also! Great customer service and convenient with booking and checking out!

Report a concern   April 22, 2022 — Rated 10 out of 10 by P.D. Zerorez Phoenix
What do you like about our products and services?

Quick professional service. Our area rugs look great! Everything was dry within 4 hours, the rugs are super soft and very clean.

Report a concern   April 22, 2022 — Rated 10 out of 10 by Brigid Wright Zerorez Phoenix
What do you like about our products and services?

Technician was terrific!
So impressed with the care that is taken with the house! The corner protectors are great!
Carpeting looks great!

Report a concern   April 22, 2022 — Rated 10 out of 10 by Guy Lombardo Zerorez Phoenix
What do you like about our products and services?

Very professional!

Report a concern   April 22, 2022 — Rated 10 out of 10 by Shawn Thomas Zerorez Phoenix
What do you like about our products and services?

Your technicians are always so helpful without pressuring me. I’ve not used another company in years, but I believe your products dry quicker than other.

Report a concern   April 22, 2022 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Professional technicians and reasonably priced. Easy online booking system.

Report a concern   April 22, 2022 — Rated 10 out of 10 by Dennis Smrzlich Zerorez Phoenix
What do you like about our products and services?

Keeps my Rug cleaner longer. !!!

Report a concern   April 22, 2022 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Great service. Great workers you sent out. Very professional. Nice clean, smell good carpets as always. Used your company several times before and will continue again.

Thank you for hiring great professionals.

Report a concern   April 22, 2022 — Rated 10 out of 10 by E.Y. Zerorez Phoenix
What do you like about our products and services?

Did a great , saved me from the complex holding me responsible for pet stains when I move out, and was super nice!

Report a concern   April 22, 2022 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

I think the carpet stayed looking clean longer than other methods. That is why I had you a second time.

Report a concern   April 22, 2022 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Your technician was very good and through he explained everything he was going to do and was respectful of the house. Cleaned carpets very well. I would recommend Zerorez,

Report a concern   April 22, 2022 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

very clean well done

Report a concern   April 22, 2022 — Rated 10 out of 10 by Jane Huitt Zerorez Phoenix
What do you like about our products and services?

They are on time, knowledgeable, courteous and my carpets dried really fast.

Report a concern   April 22, 2022 — Rated 10 out of 10 by J.Y. Zerorez Phoenix
What do you like about our products and services?

The service people are always polite and the carpets stay clean for a long time. No residue of soap that other companies leave in the carpet.

Report a concern   April 22, 2022 — Rated 8 out of 10 by D.G. Zerorez Phoenix
What could we do to improve?

Nothing specific. Service was great and carpets are good.

Report a concern   April 22, 2022 — Rated 10 out of 10 by N.G. Zerorez Phoenix
What do you like about our products and services?

Your representative are always pleasant and thorough

Report a concern   April 22, 2022 — Rated 8 out of 10 by P.P. Zerorez Phoenix
What could we do to improve?

tRAIN YOUNG WORKERS BETTER SO THEY DO IT RIGHT THE FIRST TIME!

Report a concern   April 22, 2022 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Natural products, great service

Report a concern   April 22, 2022 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

My carpet gets clean!

Report a concern   April 22, 2022 — Rated 5 out of 10 by E.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I don’t know if things have changed but in the past after my carpets were cleaned they were soft. This time the carpets are crunchy. Which leads me to believe there are chemicals in my carpets now which will attract dirt and I’ll have to get them cleaned again sooner. I picked Zerorez because of zero residue. I’m not sure why you advertise otherwise. My technician was nice and did a good job.

Report a concern   April 22, 2022 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service, efficiency and cleanliness without use of harsh chemicals.

Report a concern   April 22, 2022 — Rated 9 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Professional. Efficient.

Would ask R & D to develop an extension that would allow the vacuum to extend under beds and dressers.

Shouldn’t be that difficult.

Report a concern   April 22, 2022 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Good job!

Report a concern   April 22, 2022 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Carpet is clean and very soft. No harsh chemicals.


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