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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The team was very fast but extremely efficient. Our carpets are old and had a lot of pet stains.
We were hoping to put some life back into our carpet. After Zerorez, our carpets got a much needed facelift! It looks superb!
Zerorez does what they advertise and is affordable. Highly recommend!
The Zerorez rep was professional and thorough in his work.
Great job
I had 3 rooms of carpet, a hallway and a staircase cleaned. I also had tile in a bathroom, hallway, laundry room, family room and kitchen/dining room cleaned and sealed. I was told it was a 5-6 hour job. It only took about 2 hours which seemed to be a pretty great thing. However, when my carpet dried, it does look better, but it was very crunchy and hard. I was told that one of the great things about zerorez is that it leaves no crunchy residue. Which leads me to believe that in the haste to get through my job quickly the carpets were not cleaned very thoroughly. There were places where it looked like they may not have been cleaned at all because there were no “tracks” from the cleaner left in the carpet like in other areas. The tile came out pretty good, there were a couple of spots that I was told cannot be removed from the tile which was unfortunate, but the carpets left me feeling like they weren’t overly clean and just rushed through. I spent almost $700 to get my floors cleaned and I feel like they’re only half clean. Doesn’t feel like a good use of $700. I feel like I could’ve rented a carpet cleaner and done it myself and gotten a similar result for under $100
Friendly employees with quality work.
Lage Dreyer was the young man who came out and did the actual work and he was amand interesting. interesting. He explained everything before he go started, we agreed on the price and away he went. He did a beautiful job. My carpet is actually light and "fluffy". Dried in no time! I will definitely recommend Zerorez and will call them again when I'm ready for another cleaning! Thanks Zerorez and Lage!!
It worked on tuff stains and the price was affordable
Did a great job on my carpet
Very professional and very knowledgeable about their service.
Great products and excellent service
Every time a Zerorez tech has cleaned my carpets they acomplish their cleaning duties professionally, carefully and quickly. Always I am asked if there is a problem area or areas that have a stain. If there is a stain it is pretreated and cleaned and/or removed during the cleaning process.
Quick, quality service. Courteous serviceman, Caleb.
They are consistent, on time and through Use them every year fir the past four years
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No chemicals
Rob McKinnon was polite and explained everything he was doing. He told what the next step would have to be if the stains rose up in the carpetting. Very thorough
On time . Professional. They do a great job & carpets dry fast .
The method is second to nine. Great service and your tech gave the extra effort to turn my throw away rugs into keepers.
They were professional. The process of how they cleaned the area rug was good.
We only use Zerorez for our carpet cleaning and have been using them for year’s! Completely satisfied with the outcome and professionalism!
I was very pleased with the tech's customer service and how clean our carpets are. The tech gave me a lot of information on how it all works and I'm so happy I went with Zerorez! Now I feel more at peace to welcome our new baby boy home!
Cleans well
Good value
AS always they did a great job on my carpets. I was very happy with the results of my carpets and stains. I will continue to use them Ceasr was great. Excellent service.
Thank you Zerorez.....
I had to spot clean some areas missed. Even the high traffic areas looked better after I did a little pretreatment and then Cleaned.
We could sit on the couch that day! It wasn't wet, it didn't smell, it was clean ... everything you could ask from a couch.
The rep that came out was thorough and efficient. I've used you before for my commercial office and now for my new house. Thank you for arriving on time and leaving with my dirt. Looking forward to the next project.....
Carpets looked great after being cleaned! Scheduling was easy, and the process was quick.
I cannot comment about the cleaning. The house was sold and cleaning the carpets was one of the conditions.
But, what I can comment on is the service. Everyone from the beginning to the technician at the end were very professional.
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