Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84520 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 3, 2022 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Very professional, fast and courteous.

Report a concern   July 3, 2022 — Rated 10 out of 10 by Denise Shamblin Zerorez Phoenix
What do you like about our products and services?

The carpet gets truly clean without residue.

Report a concern   July 3, 2022 — Rated 0 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technician did not wear booties. I had my home professionally cleaned just hours prior to his arrival. He tracked wet rubber shoe marks all over my floors, left puddles of dirty water in all the traffic areas he dragged his hoses through
He did not use any corner protection, he changed a thermostat without consulting me and my system requires all thermostats be within two degrees of each other- he set one at 66 when the others are set at 78. He also knocked a closet rod off in my master bedroom, never said a word and I couldn't get it back in the brackets. Is that enough to explain my unhappiness? I was on my hands a knees after he left cleaning the floor I'd just paid to have cleaned three hours prior.

Report a concern   July 3, 2022 — Rated 10 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

We have been using Zerorez for several years I like their work ethic and their professional approach to their work!

Report a concern   July 3, 2022 — Rated 10 out of 10 by Lance Cardwell Zerorez Phoenix
What do you like about our products and services?

I like how clean the carpets come out and the effort the techs put in to make sure the job is done right. Very friendly staff from the office to the technicians. I love that the pricing is fixed. No "bait and switch" from this company. This is the third time they have been to my home and this is the third time I have been happy with them. Highly recommend.

Report a concern   July 3, 2022 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

I love ZEROREZ.
I’ve used them for years.
The carpet doesn’t crunch when it’s dry.
The carpet doesn’t smell
The carpet stays cleaner much much longer because ( my opinion) doesn’t
Have any residue left in the carpet
Your tech sucks out almost all the water so carpet dries very quickly

Thank you ZEROREZ

Report a concern   July 3, 2022 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   July 3, 2022 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   July 3, 2022 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

The gentlemen who came to my home were very courteous and had great attention to detail. Also he took the time to explain procedures in depth. Beautiful results and I’m very happy and will use them again.

Report a concern   July 3, 2022 — Rated 10 out of 10 by Cristine Petruncola Zerorez Phoenix
What do you like about our products and services?

Awesome!!!!

Report a concern   July 3, 2022 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

The technician was very thorough and detailed.

Report a concern   July 3, 2022 — Rated 10 out of 10 by M.K.K. Zerorez Phoenix
What do you like about our products and services?

Cleaning Process worked great Tech was very good and professional

Report a concern   July 3, 2022 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

My couch is so much cleaner and has new life!

Report a concern   July 3, 2022 — Rated 6 out of 10 by L.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I don’t feel like it made much of a difference.

Report a concern   July 2, 2022 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

The carpet felt softer after being cleaned with water only. Looked good and clean.

Report a concern   July 2, 2022 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Quickly and efficiently

Report a concern   July 2, 2022 — Rated 10 out of 10 by James Taylor Zerorez Phoenix
What do you like about our products and services?

Timely, professional and friendly technicians. Carpet looks great.

Report a concern   July 1, 2022 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Awesome Job

Report a concern   July 1, 2022 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

It was professional and efficient! The two technicians were very pleasant.

Report a concern   July 1, 2022 — Rated 10 out of 10 by J.U. Zerorez Phoenix
What do you like about our products and services?

Our service was great. The technician arrived early, was courteous and helpful, worked quickly but thoroughly, and gave us status updates as we went. Our carpets look almost new now. I would recommend Zerorez.

Report a concern   July 1, 2022 — Rated 10 out of 10 by J.Z. Zerorez Phoenix
What do you like about our products and services?

The two gentlemen who did the carpet and tile cleaning were exceptional. Explained your products perfectly which helped us to decide some of the options. We had a supervisor and a trainee and both did a great job. I will not hesitate to use your services again.

Name removed

Report a concern   July 1, 2022 — Rated 10 out of 10 by Brooke Tuzzolino Zerorez Phoenix
What do you like about our products and services?

Fast, friendly, efficient and effective!

Report a concern   July 1, 2022 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

Staff was friendly, fast, polite and the floors were incredibly clean!

Report a concern   July 1, 2022 — Rated 10 out of 10 by Mary Pena Zerorez Phoenix
What do you like about our products and services?

what I like about Zerorez is the service. It is reliable, friendly and punctual. Additionally, I appreciated the yearly service call that anticipated my request for service. Finally, my service person was very efficient and accommodating.

Report a concern   July 1, 2022 — Rated 10 out of 10 by Jess Miller Zerorez Phoenix
What do you like about our products and services?

Very kind, professional and knowledgeable. I look forward to having them back, my carpet looks awesome!

Report a concern   July 1, 2022 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

So far 😊 so good

Report a concern   July 1, 2022 — Rated 10 out of 10 by P.A. Zerorez Phoenix
What do you like about our products and services?

Our tech was awesome! No one has done a better job on our carpets. And the carpet feels good after a cleaning with zerorez!

Report a concern   July 1, 2022 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

Great, quick, efficient! Very professional and pleasant crew!

Report a concern   July 1, 2022 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Love the soap free cleaning and no build up on carpet. Technicians always pleasant and professional and they do a through job as quickly as possible. I will never use another carpet cleaning company! Prices are reasonable too.

Report a concern   July 1, 2022 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Your techs are knowledgeable and friendly! Thank you


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