Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84520 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 29, 2022 — Rated 7 out of 10 by J.M. Zerorez Phoenix
What could we do to improve?

The transition from our carpet to the tile is still dirty. Higher traffic areas did not get clean! Must be the process that you are using.

Tim Last name removed
Phone number removed

Report a concern   June 28, 2022 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Jake was awesome and really cared about getting the pet odor out of my carpets.

Report a concern   June 27, 2022 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Cesar J was excellent, he was friendly and efficient and we will definitely use them again

Report a concern   June 27, 2022 — Rated 10 out of 10 by B.I. Zerorez Phoenix
What do you like about our products and services?

Service was outstanding

Report a concern   June 27, 2022 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Michael was very friendly and conscientious. Our carpet looks terrific. Thank you!

Report a concern   June 27, 2022 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

great technician, fair pricing

Report a concern   June 27, 2022 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

No chemical residue

Report a concern   June 27, 2022 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, efficient. Friendly associate.

Report a concern   June 27, 2022 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

The service person is wonderful

Report a concern   June 27, 2022 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Our technician was very knowledgeable and did an excellent job on our carpet.

Report a concern   June 27, 2022 — Rated 10 out of 10 by N.J. Zerorez Phoenix
What do you like about our products and services?

Caesar did a wonderful job and was so kind and thorough. Thank you.

Report a concern   June 27, 2022 — Rated 10 out of 10 by L.A.M.G. Zerorez Phoenix
What do you like about our products and services?

Great service, on time, professional!

Report a concern   June 27, 2022 — Rated 10 out of 10 by Bruce Abney Zerorez Phoenix
What do you like about our products and services?

Professional Technicians. Affordable and no up selling unless absolutely needed. Easy online scheduling and the price remains the same no bait an switch.

Report a concern   June 27, 2022 — Rated 10 out of 10 by Jermaine Taylor Zerorez Phoenix
What do you like about our products and services?

Zerorez does a great job and always on time. Staff is ver courtesy and knowledgeable. I have been using them for two years and the best decision I could have made. Thanks for the great service.

Report a concern   June 27, 2022 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Your Zerorez representative was knowledgeable, pleasant, and did a very good job on our difficult carpeting.

Report a concern   June 27, 2022 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

Kyle was great! My carpets look, feel and smell so good!

Report a concern   June 27, 2022 — Rated 7 out of 10 by M.C. Zerorez Phoenix
What could we do to improve?

The technician could have been a bit more friendly.
Of the 4 rooms cleaned one was not cleaned well the other 3 were good.
Was happy a few stains we had cleaned up nice at front of the house.

Report a concern   June 27, 2022 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

He was on time, knowledgeable, and efficient! Thank you!

Report a concern   June 27, 2022 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Have used Zerorez several times over the years. Excellent results. Tech comes at the time of appointment, completes job efficiently, wears booties, very polite.

Report a concern   June 27, 2022 — Rated 10 out of 10 by Victor Bacon Zerorez Phoenix
What do you like about our products and services?

Good product, great customer service!

Report a concern   June 27, 2022 — Rated 10 out of 10 by Day Andrews Zerorez Phoenix
What do you like about our products and services?

Great job to detail! Very happy with the results I spilled an entire glass of ice coffee on my cream carpet and they got it all out. On time and did everything in an hours time. Highly recommend

Report a concern   June 27, 2022 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

Technician was friendly, informative, clean, prompt, thorough, and went the extra mile to be sure our home was ready to move into. He even used a black light to check if the previous owners had any issues with pet accidents that needed to be pretreated.

Report a concern   June 27, 2022 — Rated 0 out of 10 by M.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Some places looked missed. Several crunchy spots like it wasn't rinsed well. overall, it was just okay.

Report a concern   June 26, 2022 — Rated 10 out of 10 by Lisa Goff Zerorez Phoenix
What do you like about our products and services?

It actually works!!!! Carpets look brand new again. I have had my carpets cleaned by other companies and they never could get out all the stains. But zero rez came they got out every single stain. Every one!

Report a concern   June 26, 2022 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule online. I had a question, so I called but was on hold. I had to hang up to take another call but I was pleasantly surprised that they called me back stating they saw I called. This is a great feature. I was able to get my questions addressed quickly. The technician came early (after check if that was ok). He was nice and explained options. Did a wonderful job and was quick. Thank you.

Report a concern   June 26, 2022 — Rated 10 out of 10 by Ron Przybhl Zerorez Phoenix
What do you like about our products and services?

Cesar did an amazing job. His customer service skills are superior. I just love the fact that when the job is done the carpets are not soaking wet and dry fast. THANK YOU !

Report a concern   June 26, 2022 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Friendly staff and professional service

Report a concern   June 26, 2022 — Rated 8 out of 10 by D.H. Zerorez Phoenix
What could we do to improve?

Austin was awesome did a Great Job. If I wasn't selling my house, I would not have had him do so much cleaning of my carpets

Report a concern   June 26, 2022 — Rated 10 out of 10 by Rebecca Brooks Zerorez Phoenix
What do you like about our products and services?

Tile and grout look like new when you have worked your magic

Report a concern   June 26, 2022 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Techs are friendly and professional. Arrived on time.


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