What our clients think of us!

courteous technicians; explained pretreat & protection. Great job!

Cleaned the grout in between my tiles, a great job done!

There is no odor or residue. Fast, efficient and convenient.

The gentleman that came to do the carpet cleaning was great! Very friendly, informative and honest. He was somewhat new to the job/ company and seemed like he had been there for a while. He explained that he couldn’t guarantee some set in spots, but promised to do his very best. It looked amazing after he was finished. I wish I remembered his name- he serviced my Moms house on Banning St on 9/8. Thank you!

Fast, efficient-great service

The crew that came out was fast, friendly and efficient. The carpets looked and felt much better after the cleaning and the price was quite reasonable. I would definitely use them again.

Everything. Easy to schedule and always very friendly staff. The floors are always look great too.

Friendly service, quality work

Thank you for coming and a job well done. The young man was very polite . Thank You.

I believe you advisements.

I already submitted a survey. I was happy with my service, but don't want to have to keep doing surveys when I have already given your company good remarks.

It was very easy to schedule service on a mutually acceptable day. The technician was very efficient and kept me advised of the progress of the job.

Highest quality carpet cleaning service

As always, Zerorez does not disappoint! The technician was on time, courteous, and hard working. He made sure to explain everything about the services I was to receive and their costs. No surprises! Clean up was immaculate! Matthew is delightful!

We had our tile and one room of carpet cleaned on 9/24/22. My invoice was sent to my husband and so I didn't receive it until Monday 9/26/22 and it showed that I could call or text if I was not satisfied with the service and because I answer phones at my job I opted to text. To date (9/29/2022) I have yet to hear back from anyone. I'm very disappointed because we used your services at our old house and we were happy with the results so we expected the same now. The tech kept stating that he was "new" and it showed. He was scheduled to come 4-6 and he did show up at 4 pm however he was slow and kept going in and out and thus he didn't end up leaving our home until past 730 pm. The tile was left spotty and even showed the rotary marks of the tool that he used plus his boot marks and he scraped my base boards. After he left I had to mop and scrub for over an hour and I still have those marks on my tile. Our home was new construction and its under 3 years old. The tech kept referring to "how clean" our tile was and rightly so because its fairly new. Then he proceeded to inform us of how filthy the residents he cleaned previously had been. My worry is that he used the dirty cleaning pads that he had used at the other homes. I'm so upset! I want my tiles redone but I do NOT want that same tech to do it. I need a tech that has experience and knows what good customer service is supposed to be. This whole experience has been the worst!

Y'all are amazing as usual. Thank you!

Clean carpet, on time, friendly and professional service

very professional, on time and a great job. Will definitely use them again

Our tech was great. Friendly, informative and did an excellent job. Other quotes were more than double the price. I will definitely use them again as well as refer them.

My carpet is crunchy and your add says you are better then other companies as the carpet will be soft when it dries. I originally ordered 3 rooms and stairs. Your technician suggested I switch to two rooms, stairs and area rug, which I did. He suggested I do this because I wanted to do an area rug and I presume due to looking at the total space said I should do only two rooms. I did what was suggested. I rated what I did as the carpet under the area rug was not cleaned and my carpet is crunchy. I was not Wowed to think you are any different then other carpet cleaning companies. When you do area rugs do you clean both sides? Do you normally move the rug to clean under it?

Not sure how you can improve this. It’s hard to see dirty spots when the carpet is still wet. But when it drys, you can see where the spots were missed. I had the hallways and four rooms cleaned. Every room was great but just that one room. A couple square foot was still dirty.
You will probably come back with “did you not do a walk through!” Yes I did but like I said, it’s hard to tell when the carpet is still went.

We had several orange bleach spots appear on our loft carpets after our carpets were cleaned. We also had a few dark spots that were still very noticeable after the cleaning. We ended up just taking our home carpet cleaner over that area the next day and the spots came up but kind of annoyed that the cleaning did not take care of them. We were told that our carpets would be dry in 3-6 hours but they were still wet 24 hours later although we had fans running on every surface, which seemed like a very long time. And then we noticed water damage on our wooden banister railing. We did have someone come out to assess these issues on Saturday but have not yet heard back.
Thank you,
Suzie Last name removed
2567 E. Penedes Drive, Gilbert, AZ 85298
Phone number removed
Email address removed

Thank you for the great service 🙏🏼

Fantastic results after carpets were cleaned.

Great technicians and quick drying time.

I love the quick and thorough service. The technician was very knowledgeable, helpful and kind.

Good work and service.

The tile floor is like new, and the shower is immaculate. Tyson was quite courteous and nice.

Servicer was very courteous, explained the process, asked about stains and the removal of stains. He did a great job. Will highly recommend.

Thorough carpet cleaning. Matt is professional, courteous, on time and knowledgeable. He always does an excellent job and my carpet looks brand new!