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based on 87600 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Scheduling is always easy and professional.
Arrival time quotes with 2 hour window and tech arrives timely.
Technicians are friendly and professional. They explain their procedures, and specifically address anything that is not just “ regular dirt.”
After service, the carpet area (s) look and feel very clean and that cleanliness lasts.
Very polite and informative
The employee who cleaned my carpets was professional, courteous and knowledgeable.
My grout wasn't cleaned other than a surface cleaning. I could have down that with my personal steam cleaner. Also I didn't receive a emailed bill. Can you please send asap please. Email address removed
It’s so easy to get your carpets cleaned.
The equipment you have and good working people.
I like that the service was quick and the employee was nice. The area rug treatment did help remove the weird smell.
Ramon M did a fantastic job!!! Very pleased with the results and I’ll definitely be requesting him for my next service!
Your process did a fantastic job of cleaning my old carpet. It looks amazing!!! The person who came to my house was very professional, polite and informative. He walked me through the process, which was very interesting. The end result was fantastic!!!
It’s clean, not soaked and the people are super friendly
10/10 super quick and clean!
Employee was knowledgeable and friendly.
Thank you.
AS OF TODAY, DESPITE NUMEROUS MESSAGES AND PHONE CALLS I HAVEN'T HAD A REPLY TO YOUR NOT SENDING ME VISA RECEIPTS FOR THE WORK YOUR EMPLOYEE DID MONDAYJANUARY 16 AND THE STATUS OF MY MISSING WRIST WATCHES. ONE BEING AN EXPENSIVE BULOVA KEEPSAKE AND THE OTHER A TIMEX?
TRULY,
COLONEL MAX E Last name removed USA RET
Email address removed
Phone number removed
The technician, Brooke was kind, courteous and very professional. She treated our home with respect and conducted her business thoroughly.
The techs are always polite and professional. The cleaning products are the best so my carpets always look new after your service. Thank you!
The carpet is always clean when they leave!!
Great service, and everyone is always really nice. I will never use any other company.
Exceeded expectations in excellent customer service.
High Value
Friendly and Professional
The gentleman did a good job and I like that it dried quickly like they said it would.
Our technician was on time and did a great job.
Young man went way too fast and did a lousy job. Several spots were not cleaned properly. Extremely disappointing since I had high hopes for this visit.
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Spots are coming back in master, carpet does not look clean. I understand the carpet is worn out in dome areas, but the coffee stains should have come out.
My 24 year old carpet came out looking like it was new in 1999!
On time and polite and honest
The carpet feels clean
You are always on time, the people you send are courteous and helpful , neat and give clear instruction of what will be done and cost. I always like the way the carpet looks and feels when done.
My carpeting looks like new. I am so pleased with the job done by Isaac. He is a hard worker and an asset to your company.
The technician was top notch. Did a great job and explained what we needed to do.
The tech that came to our house was very friendly and very thorough. He did an amazing job and explained the whole process.