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based on 84520 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional, timely, reasonable pricing and floors look great!
My technician Ryan, did such a great job. He was professional and made my carpets and two sofas look brighter, cleaner and fresher. Thank you Ryan, Thank you Zerorez.
The customer services was friendly and accommodating.
The technician that arrived seems to be rushing the job and there were several stains that weren't removed and the technician didn't even consult us on the stains. We observed the stains after he had departed. If we are going to get services like this one, we might as well go with a less as expensive company where I will get similar service.
Loved my zero res rep he did a great job & was super personable too!
The grout came out looking like new!
Dependable and professional. Great service.
The technician always does a great job.
Very pleased with the services received. Thorough and very professional.
Technician was very polite did a great job.
We received great service from Jennifer !
Matt was very knowledgeable, considerate and professional!
Thorough work !
Staff is always friendly and professional.
Fast and carpet look
We had our carpet cleaned and we were very satisfied. Ceasar was upfront and talked with us and showed us what products are used and he did his job!
You are expensive; otherwise fine
Great techs and all ways a great job
Technicians are always on time and sometimes early ! I've my carpet's cleaned by zerorez for years and just tried the upholstery cleaning on my sofa - very satisfied with the results.
Rob was the best technician we've had with Zerorez.... And we've been using Zerorez for 7 years!!
Clean carpet
The fact that the complaint was listened to and you made it right.
That there is no residue and faster drying
I like that the carpet is clean and not crunchy from products. The employees are also very nice to work with.
I requested to have my technician wear a mask and when he came, he asked if he had to and was commenting how the job would take a while and wearing a mask would be challenging. I thought asking me if he had to wear it and commenting his thoughts of being against it were extremely unprofessional. Isn't the customer always supposed to be served upon their requests?!? Covid still is spreading and I needed to protect myself and household.
The gentlemen that took care of my carpet cleaning today was great. Above and beyond
Everything looks so clean! Love it!
The gentleman was very friendly an explained what need for the rugs .
Technician was professional, on time, and did a great job.
Technician was friendly and efficient. Floors turned out great.