Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84520 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 15, 2022 — Rated 4 out of 10 by C.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had to tell the tech to clean it again in a 3 foot corner area that still looked dirty. First said there was nothing he could do.
Nice young man friendly and polite
Didn’t seem that that heart was in getting it clean if I didn’t push him.

Report a concern   July 15, 2022 — Rated 10 out of 10 by Jennifer Aderinto Zerorez Phoenix
What do you like about our products and services?

Joseph was very personal, professional, complete and timely. He did a great job and did everything he said he set out to do. I also felt the price was appropriate for the job at hand. Thank you Zerorez!!!

Report a concern   July 15, 2022 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

carpet was nice and cleaned and was dry in a couple hours. did a good job. thanks.

Report a concern   July 15, 2022 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Our technician was great!

Report a concern   July 15, 2022 — Rated 10 out of 10 by Janiece Gaddie Zerorez Phoenix
What do you like about our products and services?

Zeroes always does an excellent job

Report a concern   July 15, 2022 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

There is no crunch and no odors. The appointment setting and service turn around is all very quick

Report a concern   July 15, 2022 — Rated 10 out of 10 by Karol Baca Zerorez Phoenix
What do you like about our products and services?

Prompt,professional,effective Just like the good old days!

Report a concern   July 15, 2022 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Carpet cleaning!

Report a concern   July 14, 2022 — Rated 10 out of 10 by Rose Hammond Zerorez Phoenix
What do you like about our products and services?

No chemicals and very nice tech who did our carpets. Easy to find pricing, including deals on the web sight, as well as scheduling your appointment. Easy Peasy!

Report a concern   July 14, 2022 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Great results and service!

Report a concern   July 14, 2022 — Rated 10 out of 10 by Ron Bailly Zerorez Phoenix
What do you like about our products and services?

Service people are always very professional and do great work

Report a concern   July 14, 2022 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

My carpets clean up nicely even with two dogs. Luis is prompt, courteous and always does a good job.

Report a concern   July 14, 2022 — Rated 10 out of 10 by Donald Copp Zerorez Phoenix
What do you like about our products and services?

Does the job

Report a concern   July 14, 2022 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

no chemicals, job done quicly

Report a concern   July 14, 2022 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

They were fast and efficient. Very polite. Wasn't afraid to have them in my home.

Report a concern   July 14, 2022 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Really like your service and Frankie is awesome, very considerate, polite, positive attitude and very energetic, I will use you again due to Frankie’s great service

Report a concern   July 14, 2022 — Rated 10 out of 10 by Cheryl Barnett Zerorez Phoenix
What do you like about our products and services?

It works

Report a concern   July 14, 2022 — Rated 10 out of 10 by Elissa Caston Zerorez Phoenix
What do you like about our products and services?

The tech was knowledgeable and super friendly. This was my first time using your services so it was a great experience. The timeframe for cleaning didn’t take long and the tech also answered all my questions.

Report a concern   July 14, 2022 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

He did a great job because carpet looks really clean and new again

Report a concern   July 14, 2022 — Rated 10 out of 10 by Mary Ann Koontz Zerorez Phoenix
What do you like about our products and services?

Our carpet looks better than it has ever looked after a cleaning from any other company. Their unique process leaves the carpet looking and smelling great right away. It dries quickly and stays looking nice. Our technician was great and explained the entire process, which I liked. I will definitely be using them again!!

Report a concern   July 14, 2022 — Rated 7 out of 10 by B.M. Zerorez Phoenix
What could we do to improve?

I responded. to a $118 ad, but was charged $128. Why??
Email address removed

Report a concern   July 14, 2022 — Rated 10 out of 10 by Joan Riccobono Zerorez Phoenix
What do you like about our products and services?

Excellent Service and very professional

Report a concern   July 14, 2022 — Rated 10 out of 10 by Mike Reading Zerorez Phoenix
What do you like about our products and services?

friendly fast and very professional

Report a concern   July 14, 2022 — Rated 0 out of 10 by S.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet was left looking the same no difference. And my tile was left Even worse .

Refund please

Report a concern   July 14, 2022 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Great

Report a concern   July 14, 2022 — Rated 10 out of 10 by Barbara Vanderburg Zerorez Phoenix
What do you like about our products and services?

Steve was grea! Kind, courteous, and thorough!

Report a concern   July 14, 2022 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

On time and did a great job on my carpet.

Report a concern   July 13, 2022 — Rated 0 out of 10 by C.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My floors look worse than before they were cleaned. There are spots from water everywhere, and when I wipe the tile, it comes up dirty. I would really like this problem to be fixed by having someone come back out to clean them the right way. This was not a problem the first time we used your service.

Report a concern   July 13, 2022 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

We have used your service, in the past and really liked what they did.
Damon is a hard worker and did an excellent job. He is a real asset to
your company. He is very polite and personable. I saw that he had a
birthday. I don't know if it was the day her was here, but I would like to
wish him a very Happy Birthday. I will recommend your company to my
friends.

Sincerely, Jeanne Last name removed

Report a concern   July 13, 2022 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals. Carpets look great. They buckled at first but after drying tightened back up.


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