What our clients think of us!

The technicians were very polite and explained the entire process. Very quick and efficient.

Was on time and very professional on explaining the process. Work came out amazing and fast! Would recommend to anyone.

Productss dry quickly and I have never had poor service.

Great and fast service!

Service was not bad for what the company provides. Tech asked me to pay him out of pocket for spot cleaning. He stated that if I pay him instead of the company, he will give me a discount. He also stated that he used company products to do it instead of his own. I ended up paying to have the spot treatment done but I felt uncomfortable being asked to pay him directly instead of going through the company which I hired. I feel this is not honest practice especially since he is not using his own products. I want to make the company aware of this since it did make me feel uncomfortable and pressured to accept his offer. I would not want him to make any other customer feel this way.

I am not happy to make this complaint but I feel the right thing to do let your company know. I am more than happy to give more details if needed. Overall his service was good and he was very friendly.

It works. thanks

Clearly communicate at the beginning and end of plan/process and charges

Cody was super friendly and helpful. Always impressed with Service that "goes the extra mile"! We have a lot of pet stains & the carpet has never been cleaned better. Would highly recommend!

I like how respectful you guys for no shoes (shoe covers). Easy payment and like the quote. But idk if the carpet cleaning really got out our chocolate stain and the tile cleaning cleaned out grout (looks the same).

Better technician training.

Great

How soft the carpeting is after cleaning.

I really like that ZeroRez has such nice discounts on occasion.
Scheduling is a breeze and all the folks who answer the phones are quite courteous.
The products seem to be environmentally agreeable - I've used them twice now.
Cory was able to be a half-hour early, which really helped.
They were in and out within a timely manner.
I'll be calling them again, as I have several pets, and it is Arizona after all!

Barb D.

Your service is excellent and the technicians are friendly and professional. I would never consider using another carpet/upholstery cleaning company.

When I scheduled online there was no place to indicate / request a technician wear a mask because we have a chemo patient in the house. The tech was nice about it when I met them at the door. But AZ covid numbers are really high again, so it would be helpful to request that online.

Up sale on additional services

Only used carpet cleaning, and it was perfect results, with total professionalism.

Very professional and courteous staff. Can always tell the difference after a treatment.

Like the fact that the service leaves no soap residue. The technician was very through and professional.

everything is extra, too expensive, was still left with traffic stains

Always consistent in doing a great job. Will never use shampoo on carpet again.

environmentally safe; you are reliable and on time

My carpet looks really clean and it dried quickly.

Cleaning was handled in a professional manor.

V good

Johnathan was great. Very efficient , friendly and did great job!!

Professional service.

The man who cleaned our carpets was very nice and did a great job.

Courteous, hard working staff

Easy to book on line.
Prompt arrival
Very thorough
Dries quickly
Does not attract soil following cleaning.