Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85810 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 17, 2022 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Excellent cleaning. Value customer priorities and attention to details. I will use Zerorez for all my cleaning jobs.

Report a concern   October 17, 2022 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

Your service was great and so was the product my carpets and been cleaned in a while had a little ones around lots of spills fuse spots the came clean I was just Happy it was so clean

Report a concern   October 16, 2022 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly, professional and knowledgeable. He provided pros and cons regarding our area rug that needed cleaning. The product is amazing and we use it on more than our floors or carpets.

Report a concern   October 16, 2022 — Rated 10 out of 10 by Peggy Sherman Zerorez Phoenix
What do you like about our products and services?

Andrew was very friendly and did a good job

Report a concern   October 16, 2022 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

I've used Zerorez on multiple occasions and the service has been outstanding. Technicians are polite, professional and thorough. The cleaning method is excellent with not crusty carpet feeling afterwards and tile floors have an all-new life and look once done. No complaints from at all. Thank you!!!

Report a concern   October 16, 2022 — Rated 10 out of 10 by daniel martin Zerorez Phoenix
What do you like about our products and services?

Easy Services, good technicins.

Report a concern   October 16, 2022 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

Friendly and easy to work with.

Report a concern   October 16, 2022 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   October 16, 2022 — Rated 10 out of 10 by Terry Servin Zerorez Phoenix
What do you like about our products and services?

I am a repeat customer because I like that no chemicals are used and results are the best.

Report a concern   October 16, 2022 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

The technician took the time to look at the problem areas where my elderly dog had accidents. He took the time to explain how he would treat the areas.He took his time to make sure the area was clean. I really appreciate Zero Rez and like that they don't use chemicals to clean with.

Report a concern   October 16, 2022 — Rated 10 out of 10 by K.E. Zerorez Phoenix
What do you like about our products and services?

You all did a great job!!!! Thank you!

First name removed

Report a concern   October 16, 2022 — Rated 10 out of 10 by Cynthia Brewer Zerorez Phoenix
What do you like about our products and services?

We've used Zerorez from our first experience with them many years ago. Customer service is superb. Our tech, Robert, was very considerate and conscientiousness. Our 22 year old berber carpet looks brand new! Thank you, Zerorez! You're our only choice for carpet cleaning.

Report a concern   October 16, 2022 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Quality service with excellent results.

Report a concern   October 15, 2022 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Did what you said you were going to do.

Report a concern   October 15, 2022 — Rated 10 out of 10 by Melony Opaheime Zerorez Phoenix
What do you like about our products and services?

it was great

Report a concern   October 15, 2022 — Rated 7 out of 10 by C.G. Zerorez Phoenix
What could we do to improve?

Technician was great. Carpet stains still remain

Report a concern   October 15, 2022 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Super easy to schedule! Great prices! Excellent customer service!

Report a concern   October 15, 2022 — Rated 9 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Job well done!

Report a concern   October 15, 2022 — Rated 10 out of 10 by Susan McDonald Zerorez Phoenix
What do you like about our products and services?

Always good results, friendly and reliable technicians. That’s why I keep coming back.

Report a concern   October 15, 2022 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Zerorez representatives are very polite and helpful. Great job cleaning our carpets.

Report a concern   October 15, 2022 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

I trust the safety of your process for my carpets and the environment.

Report a concern   October 15, 2022 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

My floors looked great after cleaning.
The young man Noah was neat in the way he cleaned and did not leave a mess.

Report a concern   October 15, 2022 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Service was fantastic.

Report a concern   October 15, 2022 — Rated 10 out of 10 by Tara Watts Zerorez Phoenix
What do you like about our products and services?

The carpet looks clean and feels great. Thanks

Report a concern   October 15, 2022 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

everything

Report a concern   October 15, 2022 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Our service tech was awesome. Would give him an 11 if we could.

Report a concern   October 15, 2022 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

they did what they were hired to

Report a concern   October 15, 2022 — Rated 0 out of 10 by D.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

If you really wanted feedback you would return my phone calls. I am the representative for Name removed, Sun City West, AZ. I have a legal power of attorney. I was shocked to see how she was taken advantage of by your technician. The original quote was around $300. The final billing was $1973. First name removed is 80 years old and was taken advantage. A manager will call me back by the end of next week or I am going straight to Better Business Bureau and to the Attorney Generals office for this abuse of the elderly. Additionally, I plan to dispute the charge. By the way I have left two messages and nobody has had the courtesy to even call and discuss this bill.
Robin Michaelson
Licensed Fiduciary
Phone number removed

Report a concern   October 14, 2022 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

The professional service from all phases of our experience with the company. Top shelf!!

Report a concern   October 14, 2022 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Service techs that go the extra mile. Carpets are clean and NOT soaking wet.


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