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based on 85813 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean, prompt, professional agents. The job is done well, our carpets are clean.
This was the fastest cleaning we've ever had, not sure how thoroughly the carpets were cleaned. The cost was far more expensive than the service performed.
Technician was professional. Carpet looks great.
The entire process was very organized and customer-oriented, starting with the woman who arranged my appointment--so pleasant and professional. And I want to especially compliment the two technicians who worked on my carpet and floor. The carpets had not been cleaned in many years and were marked with traffic patterns and much cat hair. The grout on the kitchen floor was dark. Caesar and Neggie had to work super hard to restore these surfaces, and go up and down stairs many times. Not only were the guys hard-working but they were very well mannered, pleasant, with good social skills and excellent professional skills. They paid close attention to detail and were glad to collaborate with me on the most effective way to do the best cleaning. I usually do not like having strangers in my house, but they were just outstanding and I really enjoyed meeting them! I've worked with young people for my entire career, and I was very impressed with Caesar and Neggie.
Now for the outcome--my carpets look like NEW! And my tile floor is so light and bright and beautiful, with very light-colored grout--I had no idea! And no odor! I feel like I'm living in a new house and I've already recommended Zerorez to several friends. Thank you all for such a pleasant and professional experience. Compliments to all, and especially to Caesar and Neggie!
The service technician Spencer was very informative and helpful.Your cleaning system works great.
Mason was a great technician
My last technician FRANK was amazing!!!!
I want him bk again
Prompt service. Knowledgeable and efficient technicians.
Fair price. Great customer service.
I love everything about Zerorez!!! The employee who was sent to do our carpets was amazing! He was very professional and polite. He took the time to explain what he was going to do and what my options were. He was not pushy on trying to add on more. I really appreciated him being able to answer all my questions. I would highly recommend Zerorez.
I had a difficult job but it was done beautifully, thank you!
Fast and quality service
Jessie was very thorough in cleaning our tile, grout and carpet and returned our light grout pretty much to its original shade in front of kitchen and bathroom sinks. He was friendly and went through several procedures to achieve above results. Thank you Jessie and Zerorez!
No scent
Punctual, called prior to arriving, thorough and the service tech was very good.
I have used Zerorez for many years. The service is wonderful as is the result.
Great customer service and he did an excellent job!
Zerorez did an excellent job cleaning my tile. The technician was friendly, on time, and efficient.
John, our technician, was pleasant and polite and did a great job. He worked hard and sincerely cared. Your technicians are consistently professional. We have already referred you to a friend this week.
Great service tech
Everything!
I guess I expected a better clean
QUICK AND GOOD AND RESONABLE
The guy that came did a wonderful job. Thank you!
Technician was absolutely amazing did awesome job!!! I am very very very satisfied with his service!!
Reliable, great customer service, affordable prices, wonderful results
I appreciate the timeliness and professionalism of the team that came to clean my carpets. They did a great job and I will have Zerorez back to clean my carpets when the time comes.
The floors are very clean once done Friendly and courteous staff
The tech was nice; however, he left a considerable amount of residue on the floor, more so than the previous two times we have had services. Thank you.

They were fast and efficient. They did a good job and were very friendly.