Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84507 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 16, 2022 — Rated 10 out of 10 by Jessica Gomez Zerorez Phoenix
What do you like about our products and services?

Very professional and left my carpets so clean. I’m extremely happy with their service.

Report a concern   November 16, 2022 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

On time and professional. Did a great job.

Report a concern   November 16, 2022 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Great experience. Appreciate the insight from the tech.

Report a concern   November 16, 2022 — Rated 9 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Yes you were a bit pricey but did a good job.

Report a concern   November 16, 2022 — Rated 7 out of 10 by S.M. Zerorez Phoenix
What could we do to improve?

Charge the correct amount

Report a concern   November 16, 2022 — Rated 10 out of 10 by Tara Adams Zerorez Phoenix
What do you like about our products and services?

Mo did a great job. We're very impressed. He did carpet and tile and they both look great! We will definitely use Zerorez again and we'd love to work with Mo again!

Report a concern   November 16, 2022 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals and the tech was very pleasant and knowledgeable.

Report a concern   November 16, 2022 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

Very nice gentleman sent to my home!

Report a concern   November 16, 2022 — Rated 9 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

great job thanks you.....

Report a concern   November 16, 2022 — Rated 4 out of 10 by S.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpeting is very stiff. This is very unusual for our carpeting which is a very high quality - soft carpet. (You can almost hear a crunch when you walk over it.) We're glad we arranged to leave immediately after Angel completed the cleaning, and not return until yesterday, Tuesday. Angel stated it would take about eight (8) hours to completely dry. Seemed like a really long time especially since zerorez is supposed to get rid of most of the moisture.
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The loveseats look very good.

We would not be able to recommend zerorez to friends for carpet cleaning.

Name removed and Hugh Hotchkin

Report a concern   November 16, 2022 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Our company for pleased with your service and flexibility in scheduling. Our floors look amazing.

Thank you:)

Report a concern   November 16, 2022 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

The service was impeccable and the work was superb.

Report a concern   November 16, 2022 — Rated 7 out of 10 by L.W. Zerorez Phoenix
What could we do to improve?

Be more upfront with pricing. I was surprised when he wanted to charge an additional $175 for pet urine in a few spots..

Report a concern   November 16, 2022 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Our technician, Noah, did a fantastic job!!! We were very happy with him! Our couches, chair, and carpets look amazing! We love Zerorez!

Report a concern   November 16, 2022 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

The young man was very polite and professional. He did a great job, we are very satisfied with his work.

Report a concern   November 16, 2022 — Rated 10 out of 10 by Matthew Thomas Zerorez Phoenix
What do you like about our products and services?

He was very professional and very thorough.

Report a concern   November 16, 2022 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

My tile looked better than it has in years

Report a concern   November 15, 2022 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

On time, efficient, courteous.

Report a concern   November 15, 2022 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Paul was prompt, polite , effecient and our carpets now look great!

Report a concern   November 15, 2022 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Professional and thorough. Carpets look great!

Report a concern   November 15, 2022 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

I was entirely sick of carpets getting dirty about 5 minutes after they were cleaned by other companies.
Your price is slightly higher but I know I will not need cleaning nearly is often!

Report a concern   November 15, 2022 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

VERY GOOD

Report a concern   November 15, 2022 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Very friendly, went above and beyond!

Report a concern   November 15, 2022 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Very efficient service. Our carpets dried quickly, and they look great.

Report a concern   November 15, 2022 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Jessie did a fantastic job on our floors! They look great! Keep up the good work!

Report a concern   November 15, 2022 — Rated 9 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Great service.

Report a concern   November 15, 2022 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Technician did an excellent job. He was well mannered and knew what he was doing. he treated my home as if it was a castle!!!

Report a concern   November 15, 2022 — Rated 9 out of 10 by Michael Dizinno Zerorez Phoenix
What do you like about our products and services?

On tone and professional.

Report a concern   November 15, 2022 — Rated 10 out of 10 by Janet Ellis Zerorez Phoenix
What do you like about our products and services?

Paul, our cleaning technician was fabulous. He took the time to pretreat problem areas and was very thorough. Paul was also personable and professional. He explained the process, as I had not seen it done with the first machine, and I felt confident that our carpet was in good hands. It looks fantastic and I am excited to decorate for the holidays.

Report a concern   November 15, 2022 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

My 13 year old porcelain tile looks brand new after Jesse completed cleaning it. Your technicians are always prompt, professional and do a great job!


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