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based on 84507 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used other carpet cleaning companies but always come back to Zerorez. They do the best job. And this particular tech was excellent
Ryan was very courteous and polite. He was willing to answer any questions I had about my carpet.
On time, did a great job.
Calob was very informative and did an excellent job! I would want him to do my carpet the next time!
We had Caleb L. and he did an excellent job on our chairs and our carpet. We would use zeroes again.
All the people I spoke to were very courteous, professional and helpful to accommodate my needs.
Carpet and tile cleaning. We
We like the professionalism of the service technicians and the quality of the product.
Timely
Spencer was great!
Always a great job! Calen was WONDERFUL and took great care of our tile and grout! He was so nice! I’d ask for him again!
We were very pleased with the young man who cleaned our carpets. He was very friendly and polite and did a good job.
My carpet looks amazing and so clean.
Good quality
The technician was friendly, informative , and did a very good job.
Clean, efficient, quick and a job well done!!
1. The spots are still on the carpet. / 2 rooms for 25- 30 min/. ??????
2. Extra charge / for vacuuming / without prior warning / post factum .
3.the carpet looks only wet but no cleaner than before .
in 25- 30 minutes what more .
Very clean and efficient. Devin was wonderful.
Jeff was great, thank you!
Love the empowered water! I use it all the time.
Carpets came out okay. But area rug smells even worse than before despite special treatment and tech left my floors with puddles and shoe prints. I was left with more work than before he came.
The service cleaner was very knowledgeable about the Xerorez product and the cleaning operation of my carpets. I enjoyed his enthusiasm and willingness to explain how the cleaning products work. I love the cleaning product!
NA
This was our first time using Zero Res. It won't be our last. The carpet looked fantastic once it was cleaned. No crunchy residue and the serviceman was friendly and polite.
Our tile and grout ended up cleaner then ever before without chemicals.
Great customer service! Dilton was very personable, helpful and did exactly what we needed. Our carpets look and smell great!
I feel your window for service is to long for customers to have to wait.
However our technician was superb. Caleb was polite, respectful &
Very informative. I would appreciate the ability to request him every time
My first experience with Zerorez and I was very happy all the way around.
Get better at removing hard stains
The carpet seems to be cleaner.
Very good job
Good communication (was able to have technicians early), friendliness and understanding of technicians - very good result