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based on 84507 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything🙂
Ryan was professional, friendly, knowledgeable, and did a great job cleaning our carpets.
The technicians that came out were super friendly, let me know what they were doing and very efficient. Will definitely use you again. Your staff that helped me are awesome!!!
Great cleaning, showed up on time, very polite, was very careful with our home. This is our fourth service, every one has been great.
Every time, every single time the quality of the work is off the charts! I won’t even consider using another company!
Liked tech Austin very nice and informative.
Timely, courteous, job well done.
I did not receive an email receipt for the carpet cleaning services performed on Tuesday, November 15. Please provide a receipt.
Thank you.
Name removed
1702 E. Sierra Vista Dr.
Phx, AZ 85016
The technician was very professional and communicated the expectations and possible limitations of the process. The final cleaning met and exceeded our expectations and the carpet did not have the crunch associated with other cleaning companies that use soap.
The employee was polite and able to sot clean my sofa and cleaned the chair out side, by his truck. Both seem to be clean. He said that usually someone goes to the retirement facility to be sure that it will be able to take care of the cleaning. No one came to see my apartment area.
Discussed having my rug taken to their shop for cleaning in January.
Technician was very professional and explained the process and my carpet looked great after cleaning.
Very professional and your carpets are always clean
Very professional and courteous and did a nice job. We will definitely use you again next year
Technicians were prompt and did an excellent job cleaning our carpets.
Always on time, professional, very good job.
The service tech Miguel was fantastic. The rugs look and feel brand new.
The service was great and the technician was very knowledgeable and helpful! Will definitely be using you guys again and requesting the same
Tech
Great company and great services. I have never been disappointed. Employees are very nice and always answer any questions I may have.
Very respectful and courteous! Great service all the way around! Would highly recommend!
Tell customer about ways to help dry the carpets ie open windows and turn on ceiling fans before they start, get the edges of the rooms , along baseboards better. GC
They're always on time, courteous, professional, and they do miracles!
Tell customer up front of ALL charges, like gas etc.
Return customer, ggood job and always fast.
I have had several amazing experiences in the past related to quality of work, communication and final results. This experience was under par. I requested a 30 min call ahead and received a call 5 minutes prior this is 1 of 10 rental properties we own. The technician had minimal communication skills. The end result was not at the exceptional level I experienced in the past. The home was vacant with one small table in the entire home. I understand that COVID has taken its toll on the labor pool. For this reason I will consider Zero Rez in the future. Lastly he said he would provide me with foot coverings as I was working in the house and he instructed me not to walk on the floor. when I went out since he did not return, he must have forgotten and drove off.
Easy, professional, courteous, and tile looks great!
The technician was very thorough. One of my carpets had a strong dog urine odor. He spent a few hours working on the issue. When it finally appeared the odor was gone he assured me that if it comes back Zerorez would stand behind their work and would come out to try to resolve again.
Thank you Zerorez!
Technician were on time, careful with furniture, explains what to expect and does a good job. Price is comparable to other similar companies
Where the technicians were punctual they did not get the "dog slobber" out of the chair fabric. But I was still charged full price. Probably won't use again for upholstered chairs as they didn't get very clean.
Tech was awesome, did a great job. Easy to book.
Excellent cleaning of a difficult job. Priced fairly and done quickly. I would recommend.