Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85799 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 1, 2023 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Thank you to Colton for doing a great job on my furniture! All five pieces look almost new again.
We enjoyed his singing, too!

Report a concern   March 1, 2023 — Rated 10 out of 10 by W.H. Zerorez Phoenix
What do you like about our products and services?

I will recommend Zerorez to everyone I know. Great service also great customer service and a job well done

Report a concern   March 1, 2023 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Tom worked very hard and explained everything that he was doing.

Report a concern   February 28, 2023 — Rated 6 out of 10 by C.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I’m really not sure how to interpret the results as I brought in a shag rug. Everyone I came in contact with was really friendly and kind. When I got the rug home, rolled it out, and ran my fingers through the strands of carpet, I found small pieces of my dogs plastic ball and dirty areas still deep in the fibers. The top of the rug, however, looked great. This is the first area rug I’ve ever had cleaned and I realize it is a shag rug so imagine these are challenging to clean, but I was hopeful that the rug would be as perfect as when I brought it home from the store.

Report a concern   February 28, 2023 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Great job! We are happy with the service!

Report a concern   February 28, 2023 — Rated 10 out of 10 by Amber Naig Zerorez Phoenix
What do you like about our products and services?

Love the way my tile and grout looks! Joshua did a great job!

Report a concern   February 28, 2023 — Rated 10 out of 10 by N.A. Zerorez Phoenix
What do you like about our products and services?

Efficient well done. Likeable personality.

Report a concern   February 28, 2023 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Jason did a great job! Very happy with the results.

Report a concern   February 28, 2023 — Rated 10 out of 10 by E.L. Zerorez Phoenix
What do you like about our products and services?

Very fast and inexpensive.

Report a concern   February 28, 2023 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Colton did a remarkable job including the removal of a dark stain that looked like it wouuld not come out.

Report a concern   February 28, 2023 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. On time for our appointment. Technician was very nice.

Report a concern   February 28, 2023 — Rated 10 out of 10 by Jerry Rasmussen Zerorez Phoenix
What do you like about our products and services?

Responsive professional courtesy

Report a concern   February 28, 2023 — Rated 6 out of 10 by T.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The stains are still there

Report a concern   February 28, 2023 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Everything.

Report a concern   February 27, 2023 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

We had and always have a great experience with y9u guys Ryan our carpet tech was amazing!

Report a concern   February 27, 2023 — Rated 10 out of 10 by Tracy Blake Zerorez Phoenix
What do you like about our products and services?

Carpets look exceptionally clean and the service person was super awesome. The website was easy to navigate (except I didn’t realize the hallway was by the foot, so I just put 1) and paying was super easy too!

Report a concern   February 27, 2023 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Very professional

Report a concern   February 27, 2023 — Rated 7 out of 10 by P.O.W. Zerorez Phoenix
What could we do to improve?

Missed an area behind my door

Report a concern   February 27, 2023 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Everything was great

Report a concern   February 27, 2023 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Excellent service!

Report a concern   February 26, 2023 — Rated 10 out of 10 by Elisabeth Hillyer Zerorez Phoenix
What do you like about our products and services?

I love how my sectional looks and feels.

Report a concern   February 26, 2023 — Rated 10 out of 10 by Jeanette Williams Zerorez Phoenix
What do you like about our products and services?

Caleb was my technician and came out and cleaned my entire house! Carpet and tile. He was amazing! Very knowledgeable, courteous, and very detail oriented. Next time I have Zerorez out, I really want to request Caleb.

Zerorez made the carpets and tile/grout look brand new. I love everything about Zerorez, from the products and services to my amazing technician, Caleb.

Report a concern   February 26, 2023 — Rated 0 out of 10 by A.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Hello I had a room that had some biological issues from our dog. The room didn’t have visible stain but had an odor of urine so I pay a lot of money for the special treatment to get all they way down to the pad under the carpet and it didn’t work. 24 hours later it smells worse than what we started with

Report a concern   February 26, 2023 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Products are excellent and your service technicians are awesome!

Report a concern   February 26, 2023 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Fast service, reliable techs

Report a concern   February 26, 2023 — Rated 10 out of 10 by Mike Gennusa Zerorez Phoenix
What do you like about our products and services?

I have been using you guys for the last 5-6 years and your products and services are unmatched .

Report a concern   February 26, 2023 — Rated 6 out of 10 by L.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The work was fine but the carpet was quite wet and the price was quite high for the small area cleaned.

Report a concern   February 26, 2023 — Rated 10 out of 10 by Nathan Brack Zerorez Phoenix
What do you like about our products and services?

Tech was very knowledgeable, professional, and did a great job!

Report a concern   February 26, 2023 — Rated 10 out of 10 by Lynne Phillis Zerorez Phoenix
What do you like about our products and services?

The carpet is so soft after it dries.

Report a concern   February 26, 2023 — Rated 10 out of 10 by W.R. Zerorez Phoenix
What do you like about our products and services?

Great technicians, love there aren't any chemicals i nthe carpet


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