Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84507 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 12, 2022 — Rated 10 out of 10 by Christopher Oshana Zerorez Phoenix
What do you like about our products and services?

It was very good

Report a concern   November 12, 2022 — Rated 10 out of 10 by Leigh Mitchell Zerorez Phoenix
What do you like about our products and services?

Our tech was fantastic (kind, thorough, and knowledgeable) and everything looks great!

Report a concern   November 12, 2022 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Both times the guys have been great and the results are great

Report a concern   November 12, 2022 — Rated 0 out of 10 by V.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The kitchen grout is not clean enough- he tried, but not really satisfied. He damaged our accent tile in shower.
Very upset.
I have photos.
First name removed
Phone number removed

Report a concern   November 12, 2022 — Rated 10 out of 10 by M.J.M. Zerorez Phoenix
What do you like about our products and services?

it was a job well done. Your service was appreciated. I would be happy to use your company again.

Report a concern   November 12, 2022 — Rated 10 out of 10 by D.J. Zerorez Phoenix
What do you like about our products and services?

The guys that cleaned our carpets did a great job and were very personable and respectful!

Report a concern   November 12, 2022 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Jeff is the best. Very professional and explains what is going on.
Love the product

Report a concern   November 12, 2022 — Rated 5 out of 10 by A.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Stayed wet to long.inconvenice.

Report a concern   November 11, 2022 — Rated 10 out of 10 by Bev Dickieson Zerorez Phoenix
What do you like about our products and services?

Do a great job. Have used a few times
Trayvon was a nice young man

Report a concern   November 11, 2022 — Rated 10 out of 10 by Sidney Cassel Zerorez Phoenix
What do you like about our products and services?

I love that my carpets look new again and weren't "crunchy" when they dried.

The young men that cleaned my carpets were extremely polite, friendly, and professional. They were on time and explained to me what they were doing. To say the least, I was very impressed by them.

Definitely will use ZeroRez again.

Report a concern   November 11, 2022 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

The technician was really great and had very messy carpets to clean. They were very bad but he made them much better. He really explained everything he was doing and didn’t try to add charges. I told him I wasn’t expecting miracles but I just wanted them a bit cleaner for my family and he really did a fantastic job. I’m very pleased with the results and customer service and will definitely recommend Zerorez.

Report a concern   November 11, 2022 — Rated 9 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

I always enjoy the services through Zerorez, I am slightly bothered at the fact that I paid $650 for a 1.5hr appt. I think a little more time could've been spent on the carpets and couches. There were spots that I was able to get out of the carpet and couches after the appt. And I don't think the back of the couches were done. Otherwise, in general...I'm happy.

Report a concern   November 11, 2022 — Rated 10 out of 10 by Crystal Whitaker Zerorez Phoenix
What do you like about our products and services?

Excellent communication, great community service and the carpets come out beautifully!

Report a concern   November 11, 2022 — Rated 10 out of 10 by Esteban Ochoa Zerorez Phoenix
What do you like about our products and services?

I had to reschedule my appointment and the process was hassle free and easy. Justin R., my Zerorez technician, arrived with a smile and was courteous as he explained the different options for my cleaning needs. He was very knowledgeable of the type of carpet and approximate age as well. He was very quick and thorough with the cleaning. My carpet was crunch free as advertised! Thanks for the service.

Report a concern   November 11, 2022 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Great job.

Report a concern   November 11, 2022 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

Good communication and showed up on time.

Couldn't get some of the small spots out from patio furniture but overall they did a good job.

Report a concern   November 11, 2022 — Rated 10 out of 10 by S.C.T. Zerorez Phoenix
What do you like about our products and services?

The gentlemen were on time and got right to work. The rooms were cleaned in a little over an hour. They were polite and cleaned up immediately. The lead person, I can't remember his name, was very helpful and explained things as they went along.

Report a concern   November 11, 2022 — Rated 10 out of 10 by Julie Greenberg Zerorez Phoenix
What do you like about our products and services?

Austin did an amazing job with our furniture and carpets! We love zero rez and will use them for all our cleaning needs

Report a concern   November 11, 2022 — Rated 10 out of 10 by Tracy Elliott Zerorez Phoenix
What do you like about our products and services?

Making an appointment is always quick and easy. The gentleman that come to the house are always respectful and very nice. Always have a great experience. Carpets look great!!

Report a concern   November 11, 2022 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

You do not use soap on the carpet, and you stand by your work.

Report a concern   November 11, 2022 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

No use of soaps!!

Report a concern   November 11, 2022 — Rated 10 out of 10 by E.I. Zerorez Phoenix
What do you like about our products and services?

Luis was awesome! He took great care and did an amazing job!! I will ask for him specifically in the future.

Report a concern   November 11, 2022 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Chem free … but pricy!

Report a concern   November 11, 2022 — Rated 3 out of 10 by V.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had my carpeted hallway and stairs cleaned Wednesday morning of this week. As of this morning the carpets are still damp and crunchy. When the technician left, the carpet was soaking wet. I hired Zerorez because I thought the carpets were supposed to dry quickly but I'm very disappointed.

Report a concern   November 11, 2022 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Just did great job, explained what each step would be, great job on clean up!!

Report a concern   November 11, 2022 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Our technician, Josh, worked diligently to clean and remove stains in carpet and upholstery and was very thorough in explaining what he had done.

We have been customers of Zerorez for several years and have always been very satisfied with the customer service and results.

Report a concern   November 11, 2022 — Rated 10 out of 10 by Raina Schlick Zerorez Phoenix
What do you like about our products and services?

Technicians are great

Report a concern   November 11, 2022 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

The last technician did an excellent job. Thank you very much :)

Report a concern   November 10, 2022 — Rated 10 out of 10 by Vince Salotti Zerorez Phoenix
What do you like about our products and services?

The guys were very professional, informative, helpful and did a professional job. I was very pleased with their service.

Report a concern   November 10, 2022 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

My carpet looks amazing. My technician David T. did an above and beyond job of cleaning my carpet. David did a great job of explaining the process also. I would highly recommend David as well as Zerorez to anyone that needs their carpet cleaned.


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