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based on 84507 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our tech was fantastic (kind, thorough, and knowledgeable) and everything looks great!
Both times the guys have been great and the results are great
The kitchen grout is not clean enough- he tried, but not really satisfied. He damaged our accent tile in shower.
Very upset.
I have photos.
First name removed
Phone number removed
it was a job well done. Your service was appreciated. I would be happy to use your company again.
The guys that cleaned our carpets did a great job and were very personable and respectful!
Jeff is the best. Very professional and explains what is going on.
Love the product
Stayed wet to long.inconvenice.
Do a great job. Have used a few times
Trayvon was a nice young man
I love that my carpets look new again and weren't "crunchy" when they dried.
The young men that cleaned my carpets were extremely polite, friendly, and professional. They were on time and explained to me what they were doing. To say the least, I was very impressed by them.
Definitely will use ZeroRez again.
The technician was really great and had very messy carpets to clean. They were very bad but he made them much better. He really explained everything he was doing and didn’t try to add charges. I told him I wasn’t expecting miracles but I just wanted them a bit cleaner for my family and he really did a fantastic job. I’m very pleased with the results and customer service and will definitely recommend Zerorez.
I always enjoy the services through Zerorez, I am slightly bothered at the fact that I paid $650 for a 1.5hr appt. I think a little more time could've been spent on the carpets and couches. There were spots that I was able to get out of the carpet and couches after the appt. And I don't think the back of the couches were done. Otherwise, in general...I'm happy.
Excellent communication, great community service and the carpets come out beautifully!
I had to reschedule my appointment and the process was hassle free and easy. Justin R., my Zerorez technician, arrived with a smile and was courteous as he explained the different options for my cleaning needs. He was very knowledgeable of the type of carpet and approximate age as well. He was very quick and thorough with the cleaning. My carpet was crunch free as advertised! Thanks for the service.
Great job.
Good communication and showed up on time.
Couldn't get some of the small spots out from patio furniture but overall they did a good job.
The gentlemen were on time and got right to work. The rooms were cleaned in a little over an hour. They were polite and cleaned up immediately. The lead person, I can't remember his name, was very helpful and explained things as they went along.
Austin did an amazing job with our furniture and carpets! We love zero rez and will use them for all our cleaning needs
Making an appointment is always quick and easy. The gentleman that come to the house are always respectful and very nice. Always have a great experience. Carpets look great!!
You do not use soap on the carpet, and you stand by your work.
No use of soaps!!
Luis was awesome! He took great care and did an amazing job!! I will ask for him specifically in the future.
Chem free … but pricy!
I had my carpeted hallway and stairs cleaned Wednesday morning of this week. As of this morning the carpets are still damp and crunchy. When the technician left, the carpet was soaking wet. I hired Zerorez because I thought the carpets were supposed to dry quickly but I'm very disappointed.
Just did great job, explained what each step would be, great job on clean up!!
Our technician, Josh, worked diligently to clean and remove stains in carpet and upholstery and was very thorough in explaining what he had done.
We have been customers of Zerorez for several years and have always been very satisfied with the customer service and results.
Technicians are great
The last technician did an excellent job. Thank you very much :)
The guys were very professional, informative, helpful and did a professional job. I was very pleased with their service.
My carpet looks amazing. My technician David T. did an above and beyond job of cleaning my carpet. David did a great job of explaining the process also. I would highly recommend David as well as Zerorez to anyone that needs their carpet cleaned.

It was very good