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based on 84507 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and professional. Did a great job.
The technician was friendly and efficient and seemed to do a good job. What I don’t like about your services is that you charge a lot per room without any consideration of the size of room.
On time, technician knew their job, good product very efficient.
Have used Zerorez for many years for these reasons.
Paul your zerorez technician was amazing. Will definitely ask for him every time !!
I use zerorez exclusively for years. Same great service as always from rep named Spencer this time.
Wipe up all the drips on my tile floor. Otherwise, the technician did an excellent job and my rugs look great.
Very professional and they did a great job cleaning some tough spots for us! Looks amazing!
No residue cleaning & friendly, efficient employees
Great job by Luis. Good listener, knowledgeable, answered all my questions, & carpets look great.
There aren't any chemicals and that when the carpet is cleaned and smells good and the carpet isn't hard and stiff when you walk on it.
Quick and convenient
Always great service and friendly service team, they do an amazing job every time.
Very respectful of my home, accommodating with every request
Your agent was on time, courteous, capable and did an excellent job!
The tech was very knowledgeable and courteous. Also the carpet took Les time to dry than traditional carpet cleaners
Always professional service, technician explained the process, and the carpet turned out clean and fresh.
November 4, Michael A did a terrific job of cleaning our carpets. He showed me what he was extracting out of the carpets. Yuck. He explained the process. The carpets look clean. and now that they are dry, they are not crunchy.
He also did a test area for cleaning my tile and grout, which is a great idea. Since I couldn’t see much of a difference so I opted not to have the tile cleaned after all.
He was professional in demeanor and was pleasant.
Service was great....I was disappointed that the carpet didn't come cleaner. I'm thinking this was maybe because we didn't have it cleaned sooner. Have never had any carpet cleaned prior to this.....Also the estimate went from $410 to $1160 due to treatment for our pets. Cody the tech spent a lot of time trying. The raise in the estimate should have covered that......?
Not soapie
Friendly, on time and explained each step if the process of the cleaning.
This is the third time I’ve had Zerorez clean my carpets. I’ve never had my carpets cleaned so well. Coby was the tech this time. He was great - professional, friendly, and such a hard worker. I couldn’t be happier.
No soap, fast drying.
Great customer service.
The old carpet looks so clean after the service. Robert was amazing and very friendly!
My carpet looks and feels new again.
Jacob was friendly and thorough in cleaning my carpet. I know it was a challenge and it took quite a while. I've used you for many years and like your product.
This company sent Justin who was very honest with us about the condition of our carpet. So we decided to have him clean our tile instead, and wow what a difference it made. My tile looks fantastic!! This company is the best I have ever used!! Highly recommend
Scheduling online made it so wonderfully easy and the tech left my 7 year old couch looking brand new. Will definitely be a repeat customer and recommending you to friends and family.
Great carpeting cleaning. Daniel was very knowledgeable and did a great job.
Cody was AMAZING !!! I am so very Pleased with his service..He is professional- personable and an asset to Zerorez