Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84508 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 1, 2022 — Rated 1 out of 10 by E.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet doesn’t appear cleaner especially in traffic areas. No effort was put into cleaning the carpet adjacent to the tile floor. I was going to purchase carpet cleaner and scrub it myself. Can you send a different individual to do a better job in these areas?

Report a concern   November 1, 2022 — Rated 10 out of 10 by Isabella Grace Zerorez Phoenix
What do you like about our products and services?

Technicians were friendly and did a great job cleaning my couch.

Report a concern   November 1, 2022 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

My technician, Robert arrived timely for appointment at my home today. Very professional and knowledgeable answering my questions.
Highly highly recommend

Report a concern   November 1, 2022 — Rated 0 out of 10 by K.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Poor customer service. Nickel and dime. Doesn’t encourage repeat customers or incentivize multiple property owners. Poorly ran.

Report a concern   November 1, 2022 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

the product and the service are the best. a level above the rest!

Report a concern   November 1, 2022 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

Great service!
Garrett did an excellent cleaning of our carpet.

Very hard worker and takes his job seriously. He is very personable and also an old soul when it comes to relating to older people.

Report a concern   November 1, 2022 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The technician Nathan was great and very professional. Would recommend him & ZeroRez.

Report a concern   November 1, 2022 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

Your representative did an amazing job, with very little chemical odor. I was able to work as the cleaning was being done. All spots were removed efficiently.

We thoroughly enjoyed the office after the cleaning. Great job!

Name removed
Practice Manager

Report a concern   November 1, 2022 — Rated 10 out of 10 by Y.V. Zerorez Phoenix
What do you like about our products and services?

Customer service and the job is always great!

Report a concern   October 31, 2022 — Rated 10 out of 10 by Jean Cooper Zerorez Phoenix
What do you like about our products and services?

Great customer service

Report a concern   October 31, 2022 — Rated 10 out of 10 by Y.W. Zerorez Phoenix
What do you like about our products and services?

Everythin

Report a concern   October 31, 2022 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Technicians are on time and the results are perfect!

Report a concern   October 31, 2022 — Rated 0 out of 10 by B.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Very unhappy about the pricing which I believe is way out of order. they charge 42.00 for a hallway BUT if you have a pet Stain in the hallway it is an additional 75.00 What a ripe off. I have used zerorez for many years and have NEVER been ripped like I just was on my daughters house. I DID pay the invoice But will NEVER use them again. They totally lost me as a client!! Will never recommend them again!

Report a concern   October 31, 2022 — Rated 10 out of 10 by Kyle Ketchersid Zerorez Phoenix
What do you like about our products and services?

Professional, on time and overall good carpet cleaning. Explained the process and answered any questions I had. I would recommend to anyone who needs carpet or tile cleaning done at their home.

Report a concern   October 31, 2022 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Friendly service tech and carpets look great!

Report a concern   October 31, 2022 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

The technician was very professional and friendly. He did a great job.

Report a concern   October 31, 2022 — Rated 10 out of 10 by JillAnn Guidi Zerorez Phoenix
What do you like about our products and services?

Through, kind, knowledgeable service tech. Fast and friendly too!

Report a concern   October 31, 2022 — Rated 10 out of 10 by Karen Torkelson Zerorez Phoenix
What do you like about our products and services?

Our technician was the best. He went through everything with us prior to starting the cleaning and was very informative about what he would be doing. Very respectful and considerate.

Thank you!

Report a concern   October 31, 2022 — Rated 10 out of 10 by Karen Anderson Zerorez Phoenix
What do you like about our products and services?

Great job!

Report a concern   October 31, 2022 — Rated 10 out of 10 by Ashley Burgmeier Zerorez Phoenix
What do you like about our products and services?

The Carpet cleaning was great, we have little kids who make tons of messes and stains that have been there for months are now GONE and our carpet looks brand new again. Justin was the tech that came to our house and not only did he answer all of our questions and do a great job. He made sure to take all safety precautions so our kids wouldn't get hurt. Because of that, we will only use Zerorez for our cleaning!

Report a concern   October 31, 2022 — Rated 10 out of 10 by Chelle McCarthy Zerorez Phoenix
What do you like about our products and services?

My tech was awesome.

Report a concern   October 31, 2022 — Rated 9 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Arrived on time and technician was courtesy

Report a concern   October 30, 2022 — Rated 10 out of 10 by Dawn Wetherbee Zerorez Phoenix
What do you like about our products and services?

My floor gets cleaned. No residue and it dries beautifully. All technicians are professional and attentive to the job

Report a concern   October 30, 2022 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Easy process, accountable and timely.

Report a concern   October 30, 2022 — Rated 10 out of 10 by Daniel Ritchie Zerorez Phoenix
What do you like about our products and services?

I already left a positive google review. Tyson was great.

Report a concern   October 30, 2022 — Rated 10 out of 10 by Jill Villarreal Zerorez Phoenix
What do you like about our products and services?

You guys were out in 2 hours when I desperately needed you this Saturday!!!!! Thank you!

Report a concern   October 30, 2022 — Rated 10 out of 10 by Laura Tant Zerorez Phoenix
What do you like about our products and services?

We have used zerorez for many years. They always do a great job, arrive on time and always have professional staff in the office and out in the field.

Report a concern   October 30, 2022 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

My tile, especially the grout, look like a brand new room. My carpet, which I assumed would have to be replaced, looks like new. I would highly recommend Zerorez. They were at my door at the exact time they said they would be there.

I am most pleased with their services and will definitely use them again. Thank you.

Report a concern   October 30, 2022 — Rated 10 out of 10 by Beth Hathoot Zerorez Phoenix
What do you like about our products and services?

I like the end result. Carpets are clean and soft. Not clumped up and crunchy.

Report a concern   October 30, 2022 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Service was professional and well explained


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