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based on 84508 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great associate and service I just felt the added charges to get carpets very clean from dog poop mistakes were extremely high.
Our technician Ramon was wonderful and knowledgable. He made good suggestions and worked with us to get the best clean for our situation.
Noah was very professional and did one heck of a job
The product works and the staff are friendly and knowledgeable.
It as good a result as expected
He did a great job! Looks new.
Friendly and efficient technician. Great counication.
The 2 worker that cleaned my carpets did a wonderful job they were full of information and very polite and explained everything to us. Definitely keep them very good at what they do
Always excellent service and results.
We really liked your employee Colton Ridgewell. He did a great job and we will call you again in the near future and request him again. He is a great asset to your company.
Technician was early and did a good job explaining what could be done to help my older carpet look better. Turned out really great!
I did not pay extra to get all the stains out so I understand there still being some feces stains but the carpets don’t even look much cleaner and there’s significant staining. I could have gotten more out myself.
Very professional and did a great job of cleaning the carpets and protecting the interior of the home from the hose around the corners.
Good service, good results
Again, Ryan Stevens did an outstanding job on our carpets. He tackled a teenager's room that had many, many stains and he was able to use your extra cleaning products to rejuvenate this carpet. Thank you Ryan!!! and Zerorez!!!
Rob did an excellent job! He was professional and friendly. This is our 3rd time using Zerorex and we are extremely pleased.
I like that you don't use smelly, toxic chemicals and that it doesn't leave the carpet crunchy feeling.
Like that there is no soap in it. Luis does a great job, however, we have had some that did not do so well.
Always a good job, and pleasant technicians!
Carpets are clean and not stiff.
What I like most is that you produce the desired results. My carpets and furniture were clean, bright and fresh-smelling when you left. The technician, Paul, was very friendly and accommodating. He went the extra mile to assure my satisfaction.
Grout was cleaned nicely, however technician did not move the chairs around the table, so where the grout was the worst was just left. Disappointed spending over $700 and kitchen chairs weren’t moved.
Very detailed introduction to the services that will be provided at the time of service. The staff at their office were very professional and friendly. They explained their process and prices with all alternatives available. The home service itself was excellent and met all my requirements. The serviceman , Alex was very friendly and professional. He also offered a military discount which was much appreciated. I highly recommend this company to anyone needing quality carpet cleaning in their residence or business. My carpet looks and smells awesome!
I have brand new carpets that are 6 months old. My dog marked a couple times in one of the bedrooms. The technician put a black light on the carpet to see how deep and soiled the urine penetrated but nothing showed under the black. He charged extra to remove any odor from the urine in the carpet which was fine, I would have opted in for that but I wasn’t told beforehand, only when I paid at the end. Today I went into the room to check it all out and I don’t think it was well done. It still has a urine smell even after being charged extra for the odor removal. I know if the carpet is really bad and if the urine goes deep into the padding that can happen but I really don’t think that was the case in this situation. I think it just needed a little extra care.
How clean my carpets are after their service!
Zerorez is always on time and the employees are kind and professional.
Very friendly and professional gentleman that cleaned our carpets. He did a great job too!
On time and did a good job. Very professional service.
I’m very pleased with the results. Thank you zerorez.
I did not appreciate the technician. He was just strange and only wanted to sell me more stuff. He also drug his hoses over my lovely potted plants on the front porch. He could have asked me to move them as I didn’t see the damage until he was leaving. I’ll use zero red again because ur product is terrific just don’t want j again on my home. Thanks