- Phone: (480) 507-2419
- Visit Website
based on 85794 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look amazing and my cleaner was a super nice, hard working and well informed individual
Very respectful and great communication. Jeff was amazing!
Ramon was my technician. He was very professional and very respectful. He did everything right in explaining how the process works. I had no complaints on him personally. He carried him self well. My issues is with the product used. My wife and I waited 8 hours for the carpet to dry as instructed before putting out house back together. With that being said, the stain started to resurface like nobody was ever here. The carpets looked like they did before the service. I’ve heard great things about this company so I was willing to give it a shot. I’m very disappointed on the bill for it to look like it did before. I feel as I could have done a better job with a machine from Home Depot. I’ve seen what bad carpet looks like, and that’s not our case at all. We treat our stuff with respect, so I know that can’t be the case. I feel like a little more time and little better product, a customer would be more pleased. Please understand that this is not sent with any anger whatsoever. We’re just disappointed on the end results. I guess we had better expectations.
very quick and efficent. He was very friendly
We were quoted $509.00 for our tile and grout cleaning but were charge $803.75 by the technician. We called later that day for an explanation and we were told the change was due to an additional 53 feet of walkway that they said was not part of our previous service. We do not have an additional 53 feet of walkway. We were told that the technician would be contacted and someone would get back to us which has not happened. We will report this issue to the BBB.
Always great communication on arrival time. Knowledgeable, professional employees that deliver a great quality product
He was great give home 10
Everything!
Easy appointment booking; efficient and very polite technician / serviceman. Area rugs look great.
Some of our family members have respiratory issues, so the fact that no chemicals are used is very important to us.
I really appreciated that Scott, the Zerorez Technician, showed up promptly and quickly, efficiently, effectively cleaned my high traffic staircase and my tile upstairs on the landing and bathroom. I will definitely contact Zerorez again to schedule my downstairs tile to be cleaned!
No residues. Carpet stays cleaner longer.
They did a great job, the tech on site was very helpful with matching the the color stain seal for the grout. He really did a great job!
I have been using Zerorez for our carpet cleaning for years. Scheduling and follow through are always easy, and the folks who come to do the work are always friendly, extremely well-qualified and hard workers.
Very friendly and did a wonderful job. Even with it being very old carpet, They made it look a heck of a lot better. Would Definitely recommend them to others and will have them clean my carpets again.
Great customer service, when I placed my order the representative was very professional and courteous, the technician doing the carpet was great as well, carpet looks great !!
Zerorez did a wonderful job with our carpets, and we will use again!
We needed carpets cleaned at a rental property on the same day. The technician was prompt and professional and the results were great.
They were on time
Super fast! Friendly and professional.
Offer a sale for return customers
I am so not happy I did not the true ZeroRez carpet cleaning! Come back out and redo my carpets
First time customer and I was pleased, it was quick and easy
Great service.
Once my carpet dried a stain is still there. The carpet is brand new.
Great service! Very knowledgeable
I like the fact that you do not use harmful chemicals to clean the floors with. Also, your employees seem very knowledgeable about the product and how to treat stains etc. Gabriel did a very good job cleaning my loveseat and chairs as well as the carpets! I will call you again when I need the carpets cleaned and I will refer you to anyone I find who needs a carpet cleaning.
Professionalism of the person who cleaned our carpet. Also the feel of the carpet after cleaning.
Hey Guys I like you for the fact that you don’t use harsh chemicals
And for that reason I will recommend you to anyone 👍👍👍👍👍
It’s never sticky