Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84487 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 26, 2023 — Rated 0 out of 10 by A.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Hello I had a room that had some biological issues from our dog. The room didn’t have visible stain but had an odor of urine so I pay a lot of money for the special treatment to get all they way down to the pad under the carpet and it didn’t work. 24 hours later it smells worse than what we started with

Report a concern   February 26, 2023 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Products are excellent and your service technicians are awesome!

Report a concern   February 26, 2023 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Fast service, reliable techs

Report a concern   February 26, 2023 — Rated 10 out of 10 by Michael Gennusa Zerorez Phoenix
What do you like about our products and services?

I have been using you guys for the last 5-6 years and your products and services are unmatched .

Report a concern   February 26, 2023 — Rated 6 out of 10 by L.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The work was fine but the carpet was quite wet and the price was quite high for the small area cleaned.

Report a concern   February 26, 2023 — Rated 10 out of 10 by Nathan Brack Zerorez Phoenix
What do you like about our products and services?

Tech was very knowledgeable, professional, and did a great job!

Report a concern   February 26, 2023 — Rated 10 out of 10 by Lynne Phillis Zerorez Phoenix
What do you like about our products and services?

The carpet is so soft after it dries.

Report a concern   February 26, 2023 — Rated 10 out of 10 by W.R. Zerorez Phoenix
What do you like about our products and services?

Great technicians, love there aren't any chemicals i nthe carpet

Report a concern   February 26, 2023 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Your technician was very personable and did a professional job of removing the carpet stains. He explained the process to us .

Report a concern   February 26, 2023 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Quality products, no small or residue - dries quickly

Report a concern   February 26, 2023 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Great work. Carpets look amazing. Couches and my recliner look great. Service cleaner guy was personable, nice, and hard worker.

Report a concern   February 26, 2023 — Rated 10 out of 10 by Jeannie Turner Zerorez Phoenix
What do you like about our products and services?

The gentleman was very polite. It was very easy to book our carpet cleaning with them and they did a great job!

Report a concern   February 26, 2023 — Rated 10 out of 10 by Jill Curcio Zerorez Phoenix
What do you like about our products and services?

The products are excellent, clean and restore our carpets like new. The service rep. was knowable ,very professional and courteous.

Report a concern   February 26, 2023 — Rated 9 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

You’re price’s are supposed to be resinable and far! Not to change prices when showing up!

Report a concern   February 26, 2023 — Rated 3 out of 10 by P.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I've always been so happy with the outcome after having my carpet cleaned by you. This time I was disappointed that my 5 year old carpet didn't look much cleaner after it was cleaned. The carpet in my old house was 20 years old and it was stained and ruined but you guys made it look amazing so I was excited to see how good this carpet would look.
The worker arrived an hour before scheduled which I wasn't prepared for so I had to rush to get the rest of the stuff moved off carpet. I'll probably use you again in hopes I won't be disappointed because as I said I was happy before. Maybe it's the different technician that make the difference.

Report a concern   February 26, 2023 — Rated 0 out of 10 by L.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets weren’t cleaned as I had hoped they would be ( edge of stairs were j not done well, you can see the off color. , it’s didn’t make much of a difference :( .

Over all pretty disappointed in the cleaning.
You can tell the guy who came had a long work day and his hygiene was like he was was working nonstop :( I felt bad for him.

Report a concern   February 26, 2023 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

service was timely, efficient, and the technician was informative very informative.

Report a concern   February 26, 2023 — Rated 9 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

It is a quick clean and dry method. Delton was friendly, and was focused on doing an excellent job of cleaning my carpets. I would ask for him in the future to do my carpets.

Report a concern   February 26, 2023 — Rated 10 out of 10 by Karen Barattia Zerorez Phoenix
What do you like about our products and services?

Courteous, professional and the carpets look great.

Report a concern   February 26, 2023 — Rated 10 out of 10 by Gina Parra Zerorez Phoenix
What do you like about our products and services?

They did a good job of cleaning the carpets

Report a concern   February 25, 2023 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Great service - clean products- I have always been so satisfied with this compbay

Report a concern   February 25, 2023 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Customer service.

Report a concern   February 25, 2023 — Rated 10 out of 10 by Rio Salado Land-Fill Gary L. Zerorez Phoenix
What do you like about our products and services?

On time, job done efficiently and has no issues! Would highly recommend. Their bad acting commercials need to stop though,PLEASE ?

Report a concern   February 25, 2023 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Your worker Ryan Stevens very knowledgeable and a good worker.

Report a concern   February 25, 2023 — Rated 10 out of 10 by Janet Woodruff Zerorez Phoenix
What do you like about our products and services?

Quick and kind!

Report a concern   February 25, 2023 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   February 25, 2023 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Joshua did a fantastic job!

Report a concern   February 25, 2023 — Rated 10 out of 10 by Nannette Lawson Zerorez Phoenix
What do you like about our products and services?

The only carpet or tile cleaning service I will use is Zerorez. I am always satisfied with the end result and the professional, courteous service. The real game changer for me was the tile grout color sealing. It completely transformed my tile into like new condition. I was contemplating removing the old tile and replacing with a new floor, but now the tile floor is an asset to the look of my home. I'm glad I heard about this new service and added it to my regular tile care.

Report a concern   February 25, 2023 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

The tech did a great job.

Report a concern   February 25, 2023 — Rated 10 out of 10 by Maryjane Wilson Zerorez Phoenix
What do you like about our products and services?

Good service and the technician was kind and efficient.


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