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based on 84487 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The windows are great for blocking the Arizona heat. I save on air conditioner charges.
Scheduling was easy, the communication prior to our carpets being clean was great, and the crew that cleaned our carpets were even better.
I strongly recommend that Zerorez leadership stay close to Jacob and get him on a clear growth path, because Jacob demonstrates incredible raw talent. While in my home, Jacob demonstrated high care, attention to detail, and consideration for delivering exceptional customer experience. He was also open and gracious to feedback. These are qualities that could make him a very high performer if paired with intentional growth and development.
I recommend getting him on a growth path for a specific role within your organization and finding him a mentor (preferably a high performing individual with tenure and time for weekly check ins) who can help him grow towards that role. Jacob is very passionate and excited about his job with Zerorez, and he could be a huge long term asset to your company with the right guidance and support.
I’ve been an HR leader in a Fortune 500 company for the past 5 years, and I’ve specifically led Performance and Talent Management teams. Jacob is the type of team member I would hire and spend some extra time developing. I think you’d see a high return on investment if you got Jacob on a growth plan with a mentor.
Did not know where to go to get carpets cleaned. Several friends recommended Zerorez so i gave them a call. Was notified several times when technician was coming so there were no surprises. tech arrived on time and went right to work. within two hours he was done with three rooms. price was exactly what was quoted on line. carpets looked really good afterward.
Still have two stains
No soap or chemical residue.
Only company that has really gotten my carpets clean. Techs are fast, friendly, and efficient.
Thank you to Colton for doing a great job on my furniture! All five pieces look almost new again.
We enjoyed his singing, too!
I will recommend Zerorez to everyone I know. Great service also great customer service and a job well done
Tom worked very hard and explained everything that he was doing.
I’m really not sure how to interpret the results as I brought in a shag rug. Everyone I came in contact with was really friendly and kind. When I got the rug home, rolled it out, and ran my fingers through the strands of carpet, I found small pieces of my dogs plastic ball and dirty areas still deep in the fibers. The top of the rug, however, looked great. This is the first area rug I’ve ever had cleaned and I realize it is a shag rug so imagine these are challenging to clean, but I was hopeful that the rug would be as perfect as when I brought it home from the store.
Great job! We are happy with the service!
Love the way my tile and grout looks! Joshua did a great job!
Efficient well done. Likeable personality.
Jason did a great job! Very happy with the results.
Very fast and inexpensive.
Colton did a remarkable job including the removal of a dark stain that looked like it wouuld not come out.
Easy to schedule. On time for our appointment. Technician was very nice.
Responsive professional courtesy
The stains are still there
Everything.
We had and always have a great experience with y9u guys Ryan our carpet tech was amazing!
Carpets look exceptionally clean and the service person was super awesome. The website was easy to navigate (except I didn’t realize the hallway was by the foot, so I just put 1) and paying was super easy too!
Very professional
Missed an area behind my door
Everything was great
Excellent service!
I love how my sectional looks and feels.
Caleb was my technician and came out and cleaned my entire house! Carpet and tile. He was amazing! Very knowledgeable, courteous, and very detail oriented. Next time I have Zerorez out, I really want to request Caleb.
Zerorez made the carpets and tile/grout look brand new. I love everything about Zerorez, from the products and services to my amazing technician, Caleb.
Your workers really cared about their work performance.