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based on 85794 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wear booties after cleaning and perhaps offer a few pares to the clients while carpets dry
WE've always had excellent service from you. Please let us know when your grout
cleaning service goes on sale. Thanks.
I felt like I was being taken advantage of for the pet stain removal solution. I was told he was going to use 2 gallons but was very confusing when I asked how he could prove he used 2 gallons. Then a stain did not come out and when he returned he try to sell me more of it. He also said that it soaks into the pad before they remove it but he did not give it enough time to soak in to the padding. The only saving grace was your 100% satisfaction guarantee. When he did come back after arguing with him that I was not going to pay anymore he spoke with someone and did remove the spot in question.
The carpet feels clean, not with the stiff residue that other companies' cleaners leave behind.
The staff who set appointments are always kind and respectful.
The gentleman who cleaned our carpets paid attention to details and did a thorough job. He spent a lot of time on each room and rug, making sure it was clean. We had hired a well-known brand in the past and they had not only finished quickly, but dirt, not even stains, reappeared a few days after cleaning. This is absolutely not thr case with Zero Res.
Very kind and professional staff.
Look for ways to reduce cost. $500 to clean carpets can be a budget buster
They have always done a great job on our carpets. We have used them for many years, here in AZ and also when we lived in MN. The man that did our carpet on June 13 was so nice and knowledgeable. I would absolutely recommend them to all my friends.
Promptness and great job!
Excellent results, excellent customer service. Tech Chris L. was exceptional. Thank you! Will not hesitate to recommend your company.
The technician was professional, polite, informative, and expedient.
100% clean!!
quality
Grrat service
Prompt courteous service and good results.
Person who cleaned the carpets was friendly and courteous.
The gentleman that came out was very professional and did a wonderful job. Our carpets smell and look brand new.
Carpets come out much cleaner than when your competitors clean them
Timely, efficient super clean carpets!!
Floors still show dark spots and feel that they rushed service. 4 hour service ended up being 2 which is great in efficiency but feel like spots were missed and could be related to that.
SUPERB CUSTOMER SERVICE
Being older, I was surprised that you do not move furniture. I am lucky my grandkids live close to help me, but I know several around me that do not have that, so I would not recommend you to them for that reason.
My carpets were cleaned, he did a great job. I have no issues with the person that came. Just the furniture moving.
Works well although there are a few spots missed. Service man was very professional.
Service was friendly and very efficient! Excellent work.
The service technician was great. Cleaned everything and was professional.
Our technician was very kind, efficient, helpful and knowledgeable. Please thank him. Thank you.
I hired company to remove all pet hair not 80%
Professional and efficient
My whole experience was great! My tile floor almost looks brand new. Joseph did a great job and was very nice.
The individuals explained what would take place. The tile looks great too .

NO Chemicals!!!!