Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84484 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 11, 2023 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

You don't use soap or chemicals that bother my allergies

Report a concern   March 11, 2023 — Rated 6 out of 10 by R.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician was nice and seemed to do a good job cleaning my sofa, no problem there, but I guess I was expecting more from Zerorez. I thought my sofa would stay smelling fresh and clean, however, after it dried, the dog smell came back maybe 45 mins later 😞 I’m not super upset, but for the money, I don’t think I will use your services again.

Report a concern   March 11, 2023 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Ryan S. did an excellent job on March 10, 2023. Zerorez was recommended by a friend and I will be calling again to get the tile and grout cleaned. Thank you.

Report a concern   March 11, 2023 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Very likely.

Report a concern   March 11, 2023 — Rated 10 out of 10 by Jan Caise Zerorez Phoenix
What do you like about our products and services?

Professionalism, protectant, speed, thoroughly answered questions, polite

Report a concern   March 11, 2023 — Rated 10 out of 10 by Veronica Piotrowski Zerorez Phoenix
What do you like about our products and services?

On top of excellent cleaning and quick crying time they are very customer service oriented - responsive, polite and professional.

Report a concern   March 11, 2023 — Rated 10 out of 10 by Donna Thurber Zerorez Phoenix
What do you like about our products and services?

Cody explained methods used on our carpet, especially for the dog vomit spits.
Very thorough and efficient.
Friendly/courteous 👍

Report a concern   March 10, 2023 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Carpet stays clean

Report a concern   March 10, 2023 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Carpets are clean but not crunchy. Every employee that I have ever encountered is very professional.

Report a concern   March 10, 2023 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Great!

Report a concern   March 10, 2023 — Rated 10 out of 10 by H.A. Zerorez Phoenix
What do you like about our products and services?

Technician Louis is the best. He's thorough, detail oriented and does great work.

Report a concern   March 10, 2023 — Rated 3 out of 10 by M.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The service received was a mattress cleaning. The whole process was very quick and took no more than 20 min and the mattress looked exactly the same once the technician left. He said it was a white mattress so it wasn’t going to look clean. I don’t feel like my expectations were too high, I at least thought we’d see a visible difference on the mattress itself but I feel as though he simply vacuumed it and called it a day.

Report a concern   March 10, 2023 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Technician, Matthew was very professional, and our carpets look like new.

Report a concern   March 10, 2023 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Ryan, who delivered our service, was very knowledgeable about carpets and able to get out tough stains. He was right on time, courteous and the cost was reasonable.

Report a concern   March 10, 2023 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

I love Zero Rez, because my carpets always come out clean and beautiful afterwards. They never feel crunchy after they dry, like with traditional soap and water carpet cleaners. And I have always had excellent technicians come out and do the work. Never had a problem, they are always quick, efficient, and accommodating.

Report a concern   March 10, 2023 — Rated 10 out of 10 by Rachel Stovall Zerorez Phoenix
What do you like about our products and services?

Very prompt and informative. All parties from Admin to Techs are extremely respectful and friendly. I rescheduled at least 4 times and Zero Rez accommodated my needs every time. I would definitely recommend it.

Report a concern   March 10, 2023 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Tec was early, neat and efficient

Report a concern   March 10, 2023 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

I always have Zerorez clean my carpets because they do a great job and the workers are very professional and polite. Great job!

Report a concern   March 10, 2023 — Rated 9 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

No residue

Report a concern   March 10, 2023 — Rated 9 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

had to have you come back to redo the stairwell.

Report a concern   March 10, 2023 — Rated 10 out of 10 by Hope Taylor Zerorez Phoenix
What do you like about our products and services?

My floors look wonderful! Thank you!

Report a concern   March 9, 2023 — Rated 10 out of 10 by JoAnne Martin Zerorez Phoenix
What do you like about our products and services?

Customer service representative on the phone was very pleasant to talk to, while being professional at the same time. She answered all my questions. She told me a price and I was very pleased. The technician was very nice. I saw the before and after while he was cleaning. Was really please that the carpet was soft and not crunchy.

Report a concern   March 9, 2023 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

On time, thorough, and explained everything. The technician was great

Report a concern   March 9, 2023 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

There is no residue left on the carpet. Friendly technician and tile and grout look awesome.

Report a concern   March 9, 2023 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

Xxx

Report a concern   March 9, 2023 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

High quality results and hard working technician.

Report a concern   March 9, 2023 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   March 9, 2023 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Alex was AMAZING! Everything is perfect and he was so helpful and kind. Thank you!

Report a concern   March 9, 2023 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

Our service provider , Tyson , was simply excellent to deal with as he was very well organized , professional , efficient , knowledgeable , and yet very friendly .
He worked very hard on our job and we really appreciated that !
First name removed

Report a concern   March 9, 2023 — Rated 10 out of 10 by Betsy Pollard Zerorez Phoenix
What do you like about our products and services?

Chris did a wonderful job cleaning our carpets and cushions. He took his time and really did a great job! When we have our carpets cleaned again I will ask for him.
Zerorez is a great company! So glad they are in business! I would highly recommend Chris and this company!


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