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based on 85211 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are very pleased with the cleaning and customer service provided by the technician. The whole transaction was very professional and the carpets came out exceptionally clean, dried quickly and very soft afterwards!
I was kept informed of the schedule and the Tech’s arrival time. Robert was friendly and informative as he reviewed the rooms to be cleaned. He was very thorough with heavy traffic areas. The carpet was very clean when he was done and no harsh lingering chemical smells. This was not our first experience with Zerorez and will definitely use them again.
Your customer service, efficient and very well cleaned carpets!
My technician was very knowledgeable, listened to what I wanted, and asked me several questions before making any suggestions. He also gave me a probable out come of the process before I finalized my game plan. I think he did a great job and didn't try to oversell the product. I was very pleased with the out come.
Professional employees and satisfaction guaranteed!
Great technician, very clean carpets.
The technician Luis was incredible. Very patient, kind and informative. Worked efficiently and really made the experience wonderful. The experience was so seamless it made me feel dumb for waiting so long to call.
excellent job and professional employees
Great results (clean carpet). Professional, knowledgeable service tech. Timely service.
I love keeping the zerorez water in my house for stains on everything!
Very cordial and proficient.
Easy to schedule service, excellent coordination, good service and a good product.
Fast, convenient, good job.
I like the cleaning process. I'm not too fond of the fact that Zerorez will not move even the smallest piece of furniture
Robert H did an outstanding job cleaning all of our carpets and area rugs. Thank you, Robert.!
Chris Frazier is an asset to Zerorez Phoenix. He does an excellent, thorough cleaning and is extremely conscientious about his performance at work. We've had many carpet cleaners over 30 years and Chris is the best we've had. With the Zerorez process he makes our carpets look like they were just installed.
Pleasant people, on time, courteous, effective cleaning
My carpet looked no different from when they got here to when they left after dried it looks like the same carpet. I was not impressed on them, working the walk areas more effective than the outer areas of the room.
Trey the technician was very thorough and on time.
Very professional, clean and punctual. Our service to Jesse answered all my questions and did a great job!
I’ve been using your company for several years, and have been a repeat customer because of the service, professionalism of their people, and consistently the best end result for our carpet and upholstery cleaning. When everything is fresh and clean, the entire house smells clean and looks great.
Excellent carpet cleaning and the young lady was excellent in customer service!
The technician was excellent. He was very careful about keeping the door closed so our cats could not escape to the outside. He also worked hard and diligently. There is still a small (and faint) red spot on one carpet. Not sure what it might be or if anything could get it out. But it is not very noticeable. Thank you for you service. I will continue to be a customer.
Professional representative; polite and conscientious. Extra care with the corner guards. Excellent cleaning results. Perfect for Spring cleaning.
The carpets looked amazing when he was done
Excellent technician who really cared and did a fabulous job with our carpet. Great guy! Better results than expected!
Our technician was very polite, respectful, punctual. He did a fantastic job. Our rugs came out great! Would highly recommend this company.
Great service for another year/cleaning. Jordan did a great job & very easy to talk with + explained steps along the way. Had a brief technical problem with the van, but that was resolved quickly at the shop and returned to finish the job. Thank you!
Carpet is cleaner than any other time
No residue