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based on 84482 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaning was completed in a very timely manner, the technicians were very professional and the service was very affordable.
I was pleased that the carpet dried quickly. Tech did a good job.
On time, prompt service. Friendly staff. Efficient tech/carpets came out great and dry relatively quickly as not over wet.
Tyson the tech did a great job.
professional workers and clean carpets
Daniel was absolutely fantastic during the entire service time. He was very professional and went above and beyond. I would absolutely recommend him to my family and friends.
Thank you, First name removed
Got most of the smell out from a pet accident. Quick service.
My carpet, tile floors and showers look brand new. Thank you
The service was quick, easy, professional and effective. The service man was great, friendly, communicated well and did a good job. He is an asset to your company. Thank you!
Tyson took the time to clean everything very well.
Easy to book. He was on time and did a great job. I will use them again! I forgot the kids name but he was super nice and worked hard!
Children and pet safe. Very effective stain removal.
Our carpet is off white and very bright and clean. The service was very good. I would call them again. Thank you.
Carpet and tile cleaning and grout sealing
Quote was changed when they showed up which was a little odd given that I did adequately describe to them the areas that I needed cleaned. Overall it was fast and quick. They showed up on time and were friendly.
Polite and efficient technician. Very clean furniture after cleaning. Will use this company again.
They always do an awesome job
Fast and effective
Using Zerorez was a great experience! Our technician, Jesse S., was on time, professional, and explained each step of the process to us. Our house was left with a great smell and what looks like new carpets (still drying!). I will definitely be using Zerorez for all my carpet cleaning needs!! Thank you! 🙂
Alex was very knowledgeable and professional. He was able to walk us around, show us the stains, and justify the suggestive additional processes. In addition, he set our expectations so we can understand the final result will depend on the age of the carpet and the stains. And yet, he over delivered and got the carpet looking amazing. I will recommend the company to other companies that we know because of the level of professionalism. Especially Alex to friends and family since he cares and takes pride in what he does. Great services overall!
Your people are great, they r very courteous and are welcome back in our home anytime
Pet stains are still partially visible and I didn't want to spend extra to remove the smell. We have a new puppy and will wait for deep cleaning after house breaking him.
Previous carpet cleaners from your company were able to perform a better job. I really had a hard time with our cleaners accent. Although he was very cordial and courteous, we just couldn't understand what he was saying.
Well I have always been very satisfied with the work that o get done. What so ever this time the cleaning was not done as well as the previous times.
This is the second time we've used Zerorez in the past year to clean our Sanctuary, Admin building and classrooms. They have a professional team and were able to complete the job within the time frame they quoted. Very happy with the results!
Alex was my technician on Saturday. He was very professional and friendly. I would highly recommend him as a technician.
I have been a long time Zerorez customer and was very disappointed in my recent Carpet Cleaning. The overall carpet took over 24 hours to dry, with two ceiling fans and one floor fan running at all times. Even worse was the dark brown circle around the deep clean area. Fortunately I was able to touch up the area with a store product before my company arrived
Emily was very pleasent when she was detting up my appointment. The tech was very pleasent he explained everything. Wouberful nice job
Service was excellent
Service technician was excellent
Alex our technician was excellent !!!!!!!! 10 out of 10.Personable, professional, thorough, efficient, extremely likable.
Great service man. Thinking there should be something applied to protect from collecting more dirt after the cleaning.
Price,price,price. Also simplicity of the cleaning process. Carpet looks 98 percent better. Hadn't been cleaned in over 30 years. Won't wait so long next time. It all depends on how long the cleaning holds up. I have cleaned my kitchen floor before your tech came out. I realize how dirty it was and most likely contributed to the carpets condition. So, I am going to stay on top of that> I also have purchased some carpet glides for the easy moving of my furniture which will allow me to move and vaccum around areas I was not easily able to access. So, I just didn't vaccum that area. Now I will.