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based on 84477 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You show up on time, my carpets never looked cleaner after you’ve finished. The technicians who have helped us from Zerorez were great.
The carpets always look great and renews. The tech was super kind and helpful. I got some good advice and reasoning from him.
We loved the service.
First time users.
We plan to use again for other rooms
The tech was great! Friendly, fast and through. The results were great as always.
Jeff was very nice...he explained your product clearly since I wasn't sure about it. We're glad we called you and will call next time the carpet needs cleaning. Also, we were very glad to have him come right on time -- 8:00 a.m. sharp! Thanks!
I was pleased to have the cleaner’s availability very soon after my call. He was prompt; actually early! My tile floors came out beautiful. The technician gave us some insight into our grout discoloration, which we can rectify after his suggestions.
Very pleased and would highly recommend ZeroRez.
The guys were very knowledgeable and helpful. They explained everything to us and show us how they were going to treat the carpet. They did a fantastic job. We were very pleased.
Technicians are always very polite and do a good job cleaning the carpet.
Prompt & Professional
Friendly timely service, great job in cleaning carpets and eliminating stain that I thought would never come out.
The crew was great! On time and did a wonderful job.
The moron that did the work must be new and untrained. It's sticky, wet, and NOT clean. You guys are a joke. You could give me my money back, but I think I will need to replace everything. What a pain and LARGE expense.
excellent results, on time service with a most caring employee
Exactly what was quoted; courteous and on time!
My technician was professional and did a great job. I like that there are no chemicals remaining in the carpet
I hate when a rug has a buildup of residue so having this as an option makes the whole process so worth it
Carpet feels very soft and dries relatively quickly.
Friendly, detailed, no chemicals.
Techs do a through job. Very professional.
Service technician was fast and very thorough
Our Service Technician was professional & on time. Explained everything before he started. Went to work & was done in a timely fashion. Very pleased.
We love having Kevin help us! He gets the carpet looking so good!
Very pleased with entire process, from scheduling, to real time communication of ETA of appointment time, Cleaning process and clean up. The technician (Isaac) was very polite and efficient in his performance. Have already recommended Zeroez to a neighbor who saw your truck.
Hi carpet is soft just like it was the day it was installed
Always so fresh and clean. Carpets look brand new every time.
Not being told to stretch my carpet before cleaning? Now I have ripples. Used Zerorez 2 years ago, never had this issue.
Very professional and efficient.
Everything went very well. He answered our questions so we understood the procedure.
Tech was incredibly knowledgeable, professional and friendly !
Affordable, knowledgeable and professional staff. Rugs look great after cleaning. The cleaning process was managed in a timely manner. I highly recommend this company. I'm very satisfied with the results.