Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84477 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 30, 2023 — Rated 9 out of 10 by Stephanie Shannon Zerorez Phoenix
What do you like about our products and services?

Carpets are actually clean and stay clean longer.

Report a concern   March 30, 2023 — Rated 10 out of 10 by Tammy Berry Zerorez Phoenix
What do you like about our products and services?

The crew was very professional, and took good care of my carpet. Colton and Brandon are awesome and polite. I also appreciated that there was a canceled spot and they were able to
get me in. My carpet looks beautiful. Tha nk you zerorez

Report a concern   March 30, 2023 — Rated 10 out of 10 by Meredith Blevins Zerorez Phoenix
What do you like about our products and services?

We have used ZeroRez three times, and each time the service is perfect!

Report a concern   March 29, 2023 — Rated 9 out of 10 by N.A. Zerorez Phoenix
What do you like about our products and services?

The tech was professional and answered all out questions.

Report a concern   March 29, 2023 — Rated 1 out of 10 by J.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It didn’t make my carpets look any better. And a second cleaning isn’t going to change much. Your product is supposed to be amazing the first time. So a second one isn’t going to change it. Very disappointed to have paid the amount I did for the result. I should have done a traditional carpet cleaner.

Report a concern   March 29, 2023 — Rated 5 out of 10 by H.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We purchased the extra odor eliminator ($40 / room) and don’t feel like it worked. We don’t have a stinky house, but we have dogs. The odor eliminator did nothing to neutralize the rooms we were hoping to improve.

Report a concern   March 29, 2023 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

They were very professional and communicated well

Report a concern   March 29, 2023 — Rated 10 out of 10 by Jackie Deemer Zerorez Phoenix
What do you like about our products and services?

My carpets are always very clean, soft not crunchy. Tyson did my cleaning, he did a wonderful job, I had a lot of dog pee stains. He worked 5 hours and it smells great.

Report a concern   March 29, 2023 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Great product. Service was also good. The technician was friendly and helpful, Did a great job and offered tips to keep carpet clean longer.

Report a concern   March 29, 2023 — Rated 10 out of 10 by Chris Bebee Zerorez Phoenix
What do you like about our products and services?

Just amazing service, products and over all cleanses.

Report a concern   March 29, 2023 — Rated 10 out of 10 by Dennis Heying Zerorez Phoenix
What do you like about our products and services?

The worker was courteous and informative and did great work.

Report a concern   March 29, 2023 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Service Tech (Trayvon) was very polite and did a great job in cleaning the rugs throughout our home.

Report a concern   March 29, 2023 — Rated 10 out of 10 by N.H. Zerorez Phoenix
What do you like about our products and services?

The process was amazing and the technician was very knowledgeable and amazing to work with.

Report a concern   March 29, 2023 — Rated 10 out of 10 by J.F.A.G. Zerorez Phoenix
What do you like about our products and services?

The technician was on time, professional and did a great job. The carpet looks great.

Report a concern   March 29, 2023 — Rated 10 out of 10 by Nina Cutrone Zerorez Phoenix
What do you like about our products and services?

So glad we used Zerorez. Our carpets came clean and dried way faster then usual cleaning.
The two men who cleaned our carpets were very professional and very friendly. We would deffinately use them again.

Thank you

Report a concern   March 29, 2023 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Had a water stain on carpet. Don’t see it now! Ok so far! Thank you!

Report a concern   March 29, 2023 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

I love having my carpets cleaned with Zerorez! You are the only company I will use! You are always on time and friendly plus there is never and reside or soap smell the carpets just look clean and new. Thank you for you great service

Report a concern   March 28, 2023 — Rated 10 out of 10 by J.U. Zerorez Phoenix
What do you like about our products and services?

Awesome service and people to deal with!

Report a concern   March 28, 2023 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, good communication, great friendly service

Report a concern   March 28, 2023 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

I have used a lot of carpet cleaners over the years and Zero Rez stays the cleanest the longest and feels fresh. Not stiff. The person that came to the house was friendly, knowledgeable and very thorough.

Report a concern   March 28, 2023 — Rated 10 out of 10 by Scott Bogie Zerorez Phoenix
What do you like about our products and services?

The tech was very professional and efficient. Did a great job in a very small amount of time and didn't try to upsell me on anything I didn't request...

Report a concern   March 28, 2023 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

fast and clean service.

Report a concern   March 28, 2023 — Rated 10 out of 10 by V.T. Zerorez Phoenix
What do you like about our products and services?

Easy and efficient!! Did a great job and carpets and tile looks great!!

Report a concern   March 28, 2023 — Rated 10 out of 10 by Janne Lynch Zerorez Phoenix
What do you like about our products and services?

I think zerorez does a better job than sears, and stuff stays cleaner, longer.

Report a concern   March 28, 2023 — Rated 10 out of 10 by Sue Rubin Zerorez Phoenix
What do you like about our products and services?

This company always shows up on time. Carpets are sparkling clean and the workers are always pleasant. They even put the fans on to speed up the drying process. We’ve been using zerorez for a number of years and will continue to do so. Always a great job …….I highly recommend them.

Report a concern   March 28, 2023 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

On time. Quick. Courteous. I will always call you first.

Report a concern   March 28, 2023 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Nathan worked hard to get the grout clean. It was way overdue and he spent time working to get it as good as he could.

Report a concern   March 28, 2023 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Early, friendly, and good quality

Report a concern   March 28, 2023 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Quality cleanliness and professional services.

Report a concern   March 28, 2023 — Rated 10 out of 10 by Judy Thomas Zerorez Phoenix
What do you like about our products and services?

The techs were very professional and cooperative.


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