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based on 84472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was prompt and professional.
We love BRook she made sure the job was to our liking. Once again thank her from us Happy Easter God Bless
Mike and First name removed 😃
Great customer service - largely chemical free
Clean carpet, however I will share that was not happy with the upsale of the estimate provided to treat spots ($70/gallon) and the technician said we would need 6 gallons! While we declined the added service, our carpet didn’t need to extra treatment.
Good product and friendly service
I like their tile cleaning and also their 30 day satisfaction guarantee. I also liked our technician Jacob, he was very friendly and professional.
Everything
Great service, great job cleaning, prompt
It was very easy to set up an appointment. Friendly scheduler and the person who came to the house to clean the carpets was as well. He was prompt, went over what was going to be done and what the charges would be. He was in and out in the time he said it would take to complete the job.
Jeff was punctual, personable and professional. That is a triple win. Very satisfied with the service.
Prompt, courteous, professional. Great job!
I am truly amazed on how wonderful my carpets look now. I was to have my carpets cleaned at 2 pm but got a call that they could come early. I was very pleased about this. Jesse our technician was very knowledgeable and helpful. Our carpet is very old 16 years and is ready for replacement. I knew it was a near impossible task. Jesse went to work and preformed a miracle. I walk around looking at my carpet in disbelief. He brought my carpet to near new condition. I highly recommend Zerorez. Thanks Jesse for a very professional job.
Diane Pennie Surprise AZ
Your service is quick and everything looks great when the rep leaves. Mo is the employee we love. He is so careful and does a great job. We ask for him each time. Thank you Mo!!!!
Professional and friendly representatives! Great Job!
My carpets look like new and no spots reqppeared
Easy to schedule, reasonable prices, polite service person, put up corner protectors so hose doesn't damage stuff.
I was very happy with Zerorez. Daniel did an excellent job, and my carpets and tile look great! Would highly recommend Zerorez!
Carpets look great. But there is still an odor
The technician was on time, courteous, friendly and very professional. I only have my carpets cleaned by zerorez. They always turn out clean and fresh. Little drying time is a big plus.
Your employees are always efficient and friendly. I like the fact that our carpeting does not feel crunchy once cleaned.
Ryan S was my technician - he was on time, friendly and professional. I appreciated his advice on potential treatments we should consider - we will definitely be scheduling future services with the Zerorez team!
Quality service
The person who did my rug cleaning did an excellent job he explained and answered any questions I had.
Technician arrived on time and was professional and friendly. He worked quickly and my carpets look great 😊
Great service reps and clean process
Customer service at Zerorez Phoenix is the best I have ever experienced from any company, and I am 74 years old. Their technicians are excellent and the young man who stripped and resealed our tile was knowledgeable and took great pride in his work. I would not hesitate to recommend them to friends and family.
Took care of my house. Dry by evening
No chemicals and quick service. Easy scheduling and professional service technicians.
I love the fact of being able to book online. I also love the fact that I get a 20-30 minute notice when they are on their way. I’ve always had a great experience working with Zerorez! I highly recommend!

Great job great staff