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based on 84468 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was professional and well done! Great job, very satisfied
Carpet feels very clean, and the technician was very polite, professional, and did a great job.
They guy seemed a little now.
The service was great and the company is wonderful. I just found that it was very very expensive. I would try to find something cheaper in the future because of the cost.
The employee was professional and knowledgeable. I did not feel any pressure and he gladly ran through different price scenarios with me. I’d hire the company again.
Fast, clean, zero rez
Clean professional and prompt.
The service tech was excellent
We had your service before and were very happy with it. The carpet dried in a reasonable time, and it felt clean and soft to walk on. This time, however, the entire carper was still wet 14 hours after treatment, and the stairs were still wet 36 hours after treatment. As well, the carpet feels a bit stiff and crusty, as if there was residue left on the surface. Hmm, Zerorez. Not this time.
Seems to do a good job
Not sure will have to wait and see if it stays clean longer.
I can always count on your good work with great results! Your staff is polite, professional and thorough.
Carpets look great, excellent service.
Your service technician went above and beyond cleaning my floors. Everything turned out great and looked amazing. Mo is a great asset to your company. Thank you again
The outcome is always awesome. Brandon did an amazing job.
I hired this company because I thought the equipment was going to be better (steam) it all I saw was very conventional equipment. I sent a review this weekend. I just felt the carpet was not rigorously done in specific areas. A feedback, would be for the person doing the job to go over the areas with the home's owner to make sure specific areas are taken care of more frequently than others. When the person was done, I pointed out stains that were still very visible, the person did go over a little more it did improve, but that was all.
Once it dried up (10 hrs. later) , I walked the house with my wife and we noticed that many of the stains were still very visible.
What I think you can do to make things right, a percentage refund.
Bo did an excellent job.
The technician was very good, friendly and throw. At each step of the cleaning he asked for me to review the process and point out any concerns. The carpet and chair was cleaned very well as always by Zeroez. Another great job.
Our carpets and tile always look great ! Technicians are always so friendly
Everything was great except we are noticing some stains coming back in the downstairs office. The service woman was very friendly and fast.
prompt, courteous, carpets look GREAT!
Quick and easy!'
Hadn't had a carpet cleaning in a year and now it looks like I just moved in!!
A+++
There's still an odor on my staircase.
The young man who came to our apartment to clean it was more interested in how fast he could get in and out.
His focus should have been on what is his best way that he could make the carpets look nice.
He said before I take off do you want to look at what I've done.
I did and the carpets look terrible I said can you do it again he said sure no problem.
He did it again really quickly again and it looks a little better but still looked terrible.
So I said he could go. I rented a machine and did it myself
The online ordering system was easy to use giving a valuable cost estimate. The technicians (Scott and Anthony) texted before arrival and arrived as scheduled. The quality of their work, attention to detail, thoroughness, professionalism, and client interactions were impressive. You could tell they both liked their jobs and were skilled at doing it. They were able to clean our carpets and tile like NEVER before. Would not hesitate to recommend them. Bravo Zerorez.
Knowledgeable tech, wry friendly and explained everything in detail
That no soap is used
Our technician was very professional and thorough.
Sigeir did a good job and explained everything prior to starting
Easy to get price