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based on 84456 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to schedule, prompt and job is always well done.
Very professional, took care of first time users and made the process very easy. The overall cleaning was very quick. Although the drying process took a little long.
Your techs always do a through job and the house smells clean.
Love your product and service. Carpets hadn’t looked so good! Great job to our service person!
One room smelled worse after.
Very professional. The service person listened to our concerns & addressed them. Went above & beyond in trying to eradicate tough stains
My experience with Zerorez was outstanding. The customer service and timely response was great. My Service Technician Alex was the best!! He was kind, helpful, and explained everything to me throughout the process. I highly recommend Zerorez, and Alex to anyone in need of great service and clean carpet/tile!
Austin was very professional.
He explained the process and how long it would take . Was able to get the gum out of the carpet!!! My carpets looks brand new!! The pricing is very reasonable and well worth it.
Thank you for a fabulous job .
See you in the fall for two more rooms.😎
Cody was great. Did a super job on my carpets and was very attentive to detail…
Will ask for him next time!
Prompt, professional. So far the job seems well done.
Exceptional service
Disappointed that none of the stains came out of the carpet. Carpet needs to be pre-treated for stains. I now understand that just steam won't remove stains.
The employee went to the wrong address. Then at the complex went to the wrong unit number. Almost couldn’t do the job because the hose wasn’t long enough from the truck to the condo. Had to keep my garage door open and garage unattended throughout the entire job. At the end of the job the carpets did not look any cleaner.
everything!
Very professional
I sent email about grout cleaning. No response to email. After grout dried I can see spots that were missed. Grout also is patchy looking where one spot looks clean then right next to it it is dirty. Technician also did not clean underneath/backside of cushion on couch. I spent over $400 on grout cleaning and upholstery. Wish I would have tried a company that steam cleaned.
Liked it and they can come back with in 30 days if the spots were not removed the first time.
Awesome job! Great technician!
The technician that came out was very honest and upfront about my options and came up with the best course of action. Very informative and helpful!
Great guy who came to my house, and very knowledgeable!
Got here the same day. Knowledgeable tech, job well done!
Excellent service... After alot of remodeling, it was so nice to have Zerorez do their thing.
Nathan was Amazng!!! Will request him again! He was very helpful and got our Stans out. Thank you Nathan!!
Staff is always professional and transparent. The quality of cleaning is always very good and consistent.
My technician was very polite and explained everything he was doing.
Technician was great!
Include master closet without extra feebas it was the last time I used your services.
Nathan is a good technician :) !
My carpet unfortunately is a bit 'dry' after cleaning.. ? !
I thought you used soft water ??
The carpets were fantastic after they were finished. The technicians were great and had good customer relation skills, even the trainee. Yes I would use them again. I was the Manager of the Environmental Services department in 3 major hospitals in the Pittsburgh, Pennsylvania area. I have seen my share of carpet cleaning.
The price was a little steep but I am satisfied with how my carpets came out.

My carpet is great and the young man that did our service was great also