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based on 84442 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mo was amazing! He did a really good job and was so professional!
I thot I explained I was trying to sanitize 2 small bath rooms. If I was told by the order taker what kind of machine/tool they used, I may not of booked. The tech came and I explained what I wanted done he said I probably needed a cleaning service instead. When he showed me the round cleaning tool used I understood what he was talking about. I got about half what I thot could be done. 2 small tile floors and one granite sink top. After he left and the floor had completely dried, further inspection the machine did not get into 2 corners in the back bathroom. The tech did a good job on what he was allowed to do? Good customer service would have allowed him to manually clean the 2 missed corners on the floor in back bath room. Granite sink top he got clean except right behind the faucets. He told me about not be able to get behind faucets. Again a manual cleaning behind the faucets and the 2 corners on floor could of been done where the machine could not do. I decided to do the job because the floors and one shower stall and the granite sink top were major accomplishments.
The level of professionalism & knowledge that Cody showed was very impressive.
He really made a tremendous difference in the look & smell of my carpeting.he took his time to make sure that I was completely satisfied!
Thank you for an exceptional job well done!
Floors where not cleaned and I was buckled and dimed the whole way through
The employee that cleaned the floors in my house did an excellent job. He worked quickly because he was aware that we had to leave our house at a certain time. You should be proud of him.
I can’t remember his name but, he is awesome who cleaned my carpets, the look like new again and he answered all of my questions, I already recommended your company to a few of my friends. Thank you for your service.
The young man who cleaned my carpet did an excellent job. I am very pleased.
I have used zerorez several times and I always like the results. I also like that you don’t use soaps that just attract dirt again.
Good clean job
Professional. Good Quality. Get what you pay for. Would do it again.
I loved the service and Trayvon was friendly and efficient. The carpets and tile look great; I just think the price was a bit steep, but that may be the going price now. My son and daughter-in-law uses Zerorez and are very happy with it.
That said, the service was great; I just wish the price was a bit lower.
I love not having crunchy carpet and chemical smell!
A very pleasant worker dd a good job.
Technician was on time and completed the two rooms we needed done in a very short amount of time. Will use again.
Great work!
THE PERSON DOING THE CLEANING ARIVED EARLY, DID A SUPER JOB, AND WE WERE PLEASED.
The tech was really great. Professional and efficient, he did a great job. The carpets look brand new! He was very careful with our property.
Service was great. The young man was nice and polite and worked hard.
Communication
Friendly
Professional
Carli was amazing to explain everything to me she was going to do and help me in this situation with our dog and the mess she created
Excellent customer service and great technician. He explained exactly the process and the cost up front, and did an excellent job with our tile. Looks brand new!!
The technician was friendly, courteous & well trained
Jacob T. was very professional. He communicated well as to what he was doing and I would highly recommend him!! He gets an A+ from me!!
Friendly service and on time
Everything. My carpet looks new again. I didn't think it could get so clean. Trey did a great job and he took time to explain a few things.
Way too much water used on only 6 month old carpeting. Water from carpet all over the tile. Slipped and fell on tile that was not even supposed to be wet, not even near the carpeted edge. Clothing soaked from extra water on tile. Way prefer old method of steam cleaning.
Very efficient
Friendly, timely service. Helpful and informative. Clean fresh carpet, soft and quick drying as advertised. Stuck to initial quote no hassle. Great job on upholstery too. Would recommend . Happy customer!

Workers were awesome and service was great. The Zerorez truck however leaked oil onto our pavers up front and we have tried to remove it.