Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84426 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 27, 2023 — Rated 10 out of 10 by Sharon Jobe Zerorez Phoenix
What do you like about our products and services?

It is fast, you can see visible difference in carpet appearance during cleaning, dries quickly, no annoying smell, very professional employees, very courteous employees.

Report a concern   April 27, 2023 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Carpet was clean. Tech was very professional

Report a concern   April 26, 2023 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

the service was timely, friendly, efficient and he did a great job.

Report a concern   April 26, 2023 — Rated 10 out of 10 by Sharon Mather Zerorez Phoenix
What do you like about our products and services?

Good job every time. Polite and respectful of my home.

Report a concern   April 26, 2023 — Rated 10 out of 10 by Bryan Watson Zerorez Phoenix
What do you like about our products and services?

Jacob did a wonderful job. He was thorough, focused and was did a fantastic job cleaning my carpet old carpet. Great job!

Report a concern   April 26, 2023 — Rated 5 out of 10 by D.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Didn't get some spots out.

Report a concern   April 26, 2023 — Rated 10 out of 10 by jason roberts Zerorez Phoenix
What do you like about our products and services?

Everything, the team was great!

Report a concern   April 26, 2023 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

I could immediately see a difference in my carpets with Zerorez. I very happy with the job Daniel did and would not hesitate to use your services again.

Report a concern   April 26, 2023 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Products works great and had great customer service

Report a concern   April 26, 2023 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Great customer service, efficient, informative and affordable

Report a concern   April 26, 2023 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

Your company always does thorough work and our carpets and furniture come out looking new. Pricing is reasonable and fair. Techs work hard

Report a concern   April 26, 2023 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

The technician was so helpful and did such a good job. He was friendly and explained all the different options so well. Appreciate how clean he got my carpets!

Report a concern   April 26, 2023 — Rated 10 out of 10 by Lori Schwager Zerorez Phoenix
What do you like about our products and services?

He was so nice, arrived on time, did a great job, and even gave my dog some loves :)

Report a concern   April 26, 2023 — Rated 10 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

Another great service tech and cleaning! Thank you :).

Report a concern   April 26, 2023 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

On Monday, April 24th I had my carpet cleaned. The technician, I think her name was Ashley?, was informative and thorough. I appreciate that chemicals aren't used.

This morning in my email is a $50 off for carpet cleaning since it's been 2 years since my last cleaning. Too bad I didn't wait a couple days.

Report a concern   April 26, 2023 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Carpets look like new again!

Report a concern   April 26, 2023 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

On time, courteous, carpet looks good.

Report a concern   April 26, 2023 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Carpet looks great. Employee was friendly and did a great job.

Report a concern   April 26, 2023 — Rated 10 out of 10 by Renee Estes Zerorez Phoenix
What do you like about our products and services?

Every year you come out and clean our carpet as required by our carpet warranty. Your service is efficient, your representatives are wonderful, and I love that you send out an email reminder every year.
Thank you for all you do for us!

Report a concern   April 25, 2023 — Rated 9 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

I like the outcome so far. However, Bedroom number one is still wet. I am surprised that it is still wet. Service was good and professional. I paid for order treatment. Those areas are sticky. I liked my representative, and I would use your service again.

Report a concern   April 25, 2023 — Rated 10 out of 10 by Sharon Richey Zerorez Phoenix
What do you like about our products and services?

You are friendly fast and reliable. You definitely know your business and can help with dirty and stained upholstery.

Report a concern   April 25, 2023 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Great technician (Brooke).
Easy to set up appointment & appreciate the call 25 minutes ahead of arrival.
Service was effective, without harsh chemicals.

Report a concern   April 25, 2023 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Great, knowledgeable service! On time and professional .

Report a concern   April 25, 2023 — Rated 10 out of 10 by Danielle Allen Zerorez Phoenix
What do you like about our products and services?

It was quick, efficient, cost effective, and made my carpet shine! The guy who stopped by was so incredibly personable, it was nuts

Report a concern   April 25, 2023 — Rated 10 out of 10 by W.A. Zerorez Phoenix
What do you like about our products and services?

The objective was to clean the carpet. Zerorez did an excellent job. The techician was very professional and represented Zerorez very well.

Report a concern   April 25, 2023 — Rated 5 out of 10 by T.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Streaks were left down the hallway and front office area.

Report a concern   April 24, 2023 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

They where wonderful..absolutely 💯

Report a concern   April 24, 2023 — Rated 10 out of 10 by Laura Wheeler Zerorez Phoenix
What do you like about our products and services?

The tech did a great job. Courteous!

Scheduling was a challenge. You may or may not get the day or window you need even though you get a confirmation email.
The CS rep said I could cancel my appointment and keep trying to get with the window I needed.
So i canceled my plans to fit the window they gave me

Report a concern   April 24, 2023 — Rated 10 out of 10 by Chad Ashby Zerorez Phoenix
What do you like about our products and services?

No residual residue left behind on carpet.

Report a concern   April 24, 2023 — Rated 10 out of 10 by Regina Thompson Zerorez Phoenix
What do you like about our products and services?

Wonderful. The tech was friendly and quick.


Privacy Policy