Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84468 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 8, 2023 — Rated 9 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Friendly service and great cleaning.

Report a concern   April 8, 2023 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

I like it that your products are with minimal fragrance.
The tech, Jacob was Excellent! He was very communicative in explaining thoroughly the process and how he would proceed. He was polite, respectful. He consciously takes pride in the work he does. In Jacob, you have a most excellent member to the ZeroRez Team

Report a concern   April 8, 2023 — Rated 10 out of 10 by Thor Strandholt Zerorez Phoenix
What do you like about our products and services?

The man inspected and explained and showed everything about my carpet needs before he did anything. He explained the costs based on.my carpet needs. He was very Profesional and dressed professionally as well.

Report a concern   April 8, 2023 — Rated 10 out of 10 by Kristina Arnold Zerorez Phoenix
What do you like about our products and services?

Your technicians are always on time and friendly...I have had good results with both carpet and tile at a good price.

Report a concern   April 8, 2023 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Great service- experienced technicians that were polite and delightful- hard to find in this environment!

Report a concern   April 8, 2023 — Rated 10 out of 10 by J.A.M.K. Zerorez Phoenix
What do you like about our products and services?

Carpet looked brabd new

Report a concern   April 8, 2023 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Prompt and efficient service.

Report a concern   April 8, 2023 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Efficient and friendly service and great results.

Report a concern   April 8, 2023 — Rated 10 out of 10 by Kayley Sandling Zerorez Phoenix
What do you like about our products and services?

Customer service amazing! Showed up early and did a thorough job! Quick and easy!!

Report a concern   April 8, 2023 — Rated 8 out of 10 by R.M. Zerorez Phoenix
What could we do to improve?

I don’t know if the carpet in the office could have used another going over or if it’s ok just be being a brat!

Report a concern   April 8, 2023 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Rud looks great

Report a concern   April 8, 2023 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Zerorez does a great job. Robert H. was very helpful and answered all of my questions.

Report a concern   April 8, 2023 — Rated 10 out of 10 by Danielle Gonzales Zerorez Phoenix
What do you like about our products and services?

Affordable, effective, and professional services. We’ve used ZeroRez twice so far and each time with great service and results.

Report a concern   April 8, 2023 — Rated 10 out of 10 by Darrell Coleman Zerorez Phoenix
What do you like about our products and services?

Alex Taylor explained the entire process from top to bottom which helps out a lot. It took maybe 2 hours to do almost all of my carpet spaces and I must say that 98% of the stains came out. It was well worth the purchase.

Report a concern   April 8, 2023 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

your representative was very professional and did an excellent job.

Report a concern   April 7, 2023 — Rated 9 out of 10 by I.R. Zerorez Phoenix
What do you like about our products and services?

Carpets clean and feel great. Our service was double booked with cleaner so came hours after time assigned. I am sure it will be better next time. Service provider gave us lots of info about services. Looking forward to having car cleaned. Will use again.

Report a concern   April 7, 2023 — Rated 10 out of 10 by Jose Ramos Zerorez Phoenix
What do you like about our products and services?

Almost always on time

Always clean

Usually get stains out

Never get any nasty buildup after cleaning like with other companies

Report a concern   April 7, 2023 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Agent service rep very polite and efficient

Report a concern   April 7, 2023 — Rated 10 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

They do a great job on the tile and grout. Our floors look brand new.

Report a concern   April 7, 2023 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Technicians are always informative and sensitive about being in your home. Technician yesterday was able to get out some very tough stains.

Report a concern   April 7, 2023 — Rated 0 out of 10 by K.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The stains did not come out.

Report a concern   April 7, 2023 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

I keep returning for the great service, friendly and knowledgeable service personnel and the “clean” feel of my rugs when they are done

Report a concern   April 7, 2023 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

AMAZING! Waited 4 months to get them but worth the wait. They look,feel and smell like new. Pre- booked so I'm in for a refresher. Thank you for a clean house.

Report a concern   April 7, 2023 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

The floors dried within 4 hours. It left it soft and clean. the representative (Ryan) very courteous and knowledgeable. No odor lingered. I did recommend the company to my friend.

Report a concern   April 7, 2023 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

On time and did great job as usual. I have been using zerorez since 2013.

Report a concern   April 7, 2023 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

My technician was Ricky, and he couldn't have been more pleasant and professional. Will definitely use again!

Report a concern   April 7, 2023 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Great job great staff

Report a concern   April 7, 2023 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

Service was prompt and professional.

Report a concern   April 7, 2023 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

We love BRook she made sure the job was to our liking. Once again thank her from us Happy Easter God Bless
Mike and First name removed 😃

Report a concern   April 7, 2023 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Great customer service - largely chemical free


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