Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84472 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 5, 2023 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, on time arrival, quick, helpful service, great quality!

Report a concern   April 5, 2023 — Rated 10 out of 10 by Erick van Hofwegen Zerorez Phoenix
What do you like about our products and services?

Moe was our technician and he was the best tech we ever had. I give him 5 star customer service!!! Love the company and what you stand for!

Report a concern   April 5, 2023 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Paul was great. He was friendly, efficient, and hard working. You are lucky to have a great employee

Report a concern   April 5, 2023 — Rated 0 out of 10 by P.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets look the same as before treatment.

Report a concern   April 5, 2023 — Rated 10 out of 10 by Jeanne Doll Zerorez Phoenix
What do you like about our products and services?

The product makes your carpet and rugs look brand new. The staff is very knowledgable and thoughtful.

Report a concern   April 5, 2023 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

On time , knowledgeable, do a great job

Report a concern   April 5, 2023 — Rated 10 out of 10 by Cinda Winterton Zerorez Phoenix
What do you like about our products and services?

Technicians were friendly and well mannered. They did a good job!
I do have one place on the corner of my area rug that needs just a little more. Is it possible that when they are in the area they could come take care of that?

Report a concern   April 5, 2023 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Excellent service, great results, great technicians.

Report a concern   April 4, 2023 — Rated 10 out of 10 by Dawn Bjork Zerorez Phoenix
What do you like about our products and services?

The technicians were professional and were thorough in explaining the cleaning process. We were pleased that they were able to remove pet stains. Our carpet looks fabulous!

Report a concern   April 4, 2023 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Tech was prompt! Professional! Knowledgeable! and friendly.

Report a concern   April 4, 2023 — Rated 10 out of 10 by Jerre Mills Zerorez Phoenix
What do you like about our products and services?

Have already got my son to get his tile done !
What a difference...no hype REAL results !

Report a concern   April 4, 2023 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Very good service by the technician.

Report a concern   April 4, 2023 — Rated 9 out of 10 by Sybil Ihrig Zerorez Phoenix
What do you like about our products and services?

Environmentally friendly, timely arrival, courteous and competent contractor.

Report a concern   April 4, 2023 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

The tech came early very professional and did a great job.

Report a concern   April 4, 2023 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

everything was perfect

Report a concern   April 4, 2023 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

My tile and carpet is amazingly clean! I feel like I have new floors

Report a concern   April 4, 2023 — Rated 10 out of 10 by Dan Polidori Zerorez Phoenix
What do you like about our products and services?

Very professional with quality results

Report a concern   April 4, 2023 — Rated 10 out of 10 by Alex Hamelton Zerorez Phoenix
What do you like about our products and services?

Very professional and prompt service. The technician was very professional and informative.

Report a concern   April 4, 2023 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

My carpet and tile look great thanks to Nagy. Great job.

Report a concern   April 4, 2023 — Rated 2 out of 10 by A.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It was Not as clean as could be. There were spots that didn't come up. I bought foam carpet cleaner at Dollar Tree and it took out the stains. Just spray let dry and vacuum . Stains gone! Paid extra for scotchgard stuff, didn't see it put on livingroom, expensive spray for 2 min!

Report a concern   April 3, 2023 — Rated 10 out of 10 by Valerie Chickadonz Zerorez Phoenix
What do you like about our products and services?

My carpeting looks and feels great, & the price was so reasonable.

Report a concern   April 3, 2023 — Rated 10 out of 10 by Cheryl Blair Zerorez Phoenix
What do you like about our products and services?

Very personable and knowledgable technician. He did a great job, exlained what he was going to do & the cost. Stayed on task and completed the job in a timely manner. I like the fact that Zero Rez doesn't use soap so there is no residue. My carpets looked like new. I was very satisfied.

Report a concern   April 3, 2023 — Rated 10 out of 10 by Leana Bowler Zerorez Phoenix
What do you like about our products and services?

Our technician was amazing! Hopefully we get him every time we get your services!!! This was our 4th time using zerorez and this was the best work they've done!!!

Report a concern   April 3, 2023 — Rated 10 out of 10 by Allyson Mahmood Zerorez Phoenix
What do you like about our products and services?

The employees do a great job of cleaning my upholstered furniture.

Report a concern   April 3, 2023 — Rated 10 out of 10 by Donna Braaten Zerorez Phoenix
What do you like about our products and services?

The communication has been responsive and I feel as though they actually listen to me (the customer) . The technician doing the job was very polite and an excellent job. The end result was up to my expectation.

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Report a concern   April 3, 2023 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Fast service. Friendly employee.

Report a concern   April 3, 2023 — Rated 5 out of 10 by J.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I don't feel like the carpets were truly clean after the appointment and they were left very wet.

Report a concern   April 2, 2023 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The company did everything they said they would do, on time and in a professional manner. Austin called when he arrived and was very courtesy and professional. I have several rental properties and will absolutely use ZeroRez again.

Report a concern   April 2, 2023 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Great service, very friendly

Report a concern   April 2, 2023 — Rated 10 out of 10 by R.O.N. Zerorez Phoenix
What do you like about our products and services?

Easy, clean, and professional. I like that there are no harsh chemicals.


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