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based on 85794 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The rugs were clean and dry in no time. And when they did dry they felt soft, not stiff and/or crusty like some other times when I have had my rugs cleaned.
The carpet came out great!!
Thank you
Rep decided to spot clean. Stain came up but now I have a mark where cleaning was done
Gentleman who came to the house was honest and represented your company well.
The person that came to clean my carpet last Saturday was very professional and knowledgeable about his job thank you .
Technician was extremely knowledgeable and efficient. Would recommend and will definitely use for our next cleaning.
Technician was fast and efficient!! He even offered us scotch guarding after he cleaned our couches ! Very happy with zerorez services!!
I think the service was amazing but I think your pricing is way overbaord
Comments: it didn't meet my expectations. Attached are a few pictures. If these spots can't be removed, I don't know why anybody would pay $315 for a small house. I'll not hire them again. It took Jason an hour to do it. It's just a regular vacuum cleaning with water. Nothing more. Will never go that route ever again.
Note: The technician Jason appears to be a professional employee.
We had excellent service and results.
Great customer service
Excellent service. I used you in many of my homes.
Clean, professional, and quickly fine.
My technician, Matthew, was very professional, courteous, and efficient. He explained to me the steps he was going to take, and did a great job. Our carpet is quite old and it turned out the best it could be. I will always go back to Zerorez.
We've used Zerorez for 3 years and have never been disappointed. Thank you.
The tech did an incredible job on the carpeting. She was very professional and friendly.
No residue and very professional.
I like the use of no chemicals.
My carpeting comes out clean and fresh looking.The techs are always professional!
Technician was knowledgeable and service was preformed on time with a great result.
The tech was honest and did a great job and was extremely helpful ! He went above and beyond and even helped me carry in groceries !
Pet safe products, online scheduling, the tech was friendly and professional.
Everything. Getting an appointment… easy. Letting me know when to expect his arrival…nice. Arrive on time … great. Nice and friendly person comes to the door introduces himself, explains the product and system they use and gets to work right away. When he wad done in a room he made sure the fans were on to help the drying process. He was finished much faster than I thought it would take. When he was done he let me know how long the drying time should be and again was polite and friendly. The cost was reasonable. Checking the carpets after they dried… I was so pleased they were all so clean and fresh. Telling my friends about Zerorez.
Carpets came out looking better than expected! There were stains and high traffic areas all over but Jesse got all of them out. & he was quick and efficient !
Quick response to service request and the service provider is always professional and professional. Zerorez is my go to for all my floor cleaning needs
They are courteous, prompt, good at communicating and they do a great job cleaning.
I hve already told several friends about the good job ZeroRes has done on my carpets since I started us9ng them several years ago.
Great professionalism. Employee was on time and very friendly.
Candy is fantastic customer service !!! Hard to find 😊
My technician was amazing! I had a coffee stain no other company could get out and sure enough Zerorez got it out!! They are the best