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based on 84482 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not being told to stretch my carpet before cleaning? Now I have ripples. Used Zerorez 2 years ago, never had this issue.
Very professional and efficient.
Everything went very well. He answered our questions so we understood the procedure.
Tech was incredibly knowledgeable, professional and friendly !
No chemicals being used
My tech was great and spent lots of time making sure we were happy with our service. Thank you!
Very prompt service . Polite and curious. Did what he had to do very professionally.
The online quote was $100 less than the technicians quote. The online prices are misleading. After service was completed the carpet still looks dirty and had to clean a stain that wasn’t removed during service.
Professional and knowledgeable.
Very good from your tech.
Isac did a very thorough job. I am very pleased with the result.
When making a reservation more direction on room, size, etc. When the nice agent arrived at our home he walked through the house and I was told that the master bathroom was a separate room, the closet a separate room.
I guess I didn't understand the room size! So it cost much more than quoted on the phone. But he did a good job and I am happy with the outcome.
The whole organization believes in customer service. I only use Zerorez for my carpeting.
The technician was on time, quick and did not try to upsell me on any additional products or services. My carpet looked great and dried quickly.
The products clean my carpets incredibly well.
There is no crunchy feel to the carpets after they have been cleaned.
Chemical free
Your technicians were top notch. Thorough. Explained everything very well. Pleasant.
Great customer service and Friendly technicians with
Excellent ability to clean.
The technician was very knowledgeable.
Technician was very thorough and friendly. 10/10
Your service is absolutely amazing I wish I could afford to have you come out every month do to a different part of my house. I think the next thing I'm going to have Zeroed is my sectional.
Thank you for your service and your follow-up!
Matt and Brandon were very friendly and professional. They listened to our needs and concerns. They worked very hard to clean the carpet to the best of their ability. The carpets look amazing!
Matt is very good at what he does and takes pride in doing a good job and satisfying the customer. We would recommend zerorez to anyone looking for this service.
Very professional
Awesome. The carpets look great and the service technician was wonderful. Thank you
Non toxic and they work to get rid of stubborn carpet stains.
Good price and service!
Timely, professional and knowledgeable service technicians. As well, the amount of time to complete drying cycle
My house smells terrible since I got the carpet cleaned.
Always so fresh and clean. Carpets look brand new every time.