Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84485 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 7, 2023 — Rated 8 out of 10 by G.A. Zerorez Phoenix
What could we do to improve?

Do a complete job.

Report a concern   March 7, 2023 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

My technician was very professional, cleaned thoroughly and was efficient with his time. The cleanings are always great, but my service technician made the process even more enjoyable.

Report a concern   March 7, 2023 — Rated 10 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

Service tech was prompt, professional and thorough. He explained each step of the process.

Report a concern   March 7, 2023 — Rated 10 out of 10 by Eric Leidecker Zerorez Phoenix
What do you like about our products and services?

You guys are the best

Report a concern   March 7, 2023 — Rated 10 out of 10 by Laurie Herman Zerorez Phoenix
What do you like about our products and services?

The world needs more Ryan's in it!

If you have children, pets or highly uncoordinated friends, aka tipsy or drunk adults you need Zerores. They really get the $hit out of all your nooks/crannies leaving your home feeling fresh and renewed.

Thank you bunches.

Report a concern   March 7, 2023 — Rated 9 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, friendly technicians

Report a concern   March 7, 2023 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

On time
Nice techs
Carpet looks great afterwards
Carpet not crunchy afterwards

Report a concern   March 7, 2023 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

They get the job done.

Report a concern   March 7, 2023 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

I used them for the 1st time ..I will never use another company ..the carpet turned out better than the other company's I have used ..they are the BEST !!

Report a concern   March 7, 2023 — Rated 0 out of 10 by M.V.Z. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was quoted an extra one hundred dollars for the extra treatment for pet urine, and at the end it was suddenly two hundred dollars. I went ahead and paid it. However my carpet still smells like pee. It's almost as of the carpet cleaning reactivated the pee. I can't believe I spent hundreds of dollars for this.

Report a concern   March 7, 2023 — Rated 10 out of 10 by Yvonne Power Zerorez Phoenix
What do you like about our products and services?

Great customer service from start to finish We used Zerorez for all our cleanings . The tech was friendly and listened to all our concerns great communication very happy customer thank you

Report a concern   March 7, 2023 — Rated 10 out of 10 by Austin Bursey Zerorez Phoenix
What do you like about our products and services?

Great communication in the process. They made it super convenient. The guys that came were super friendly and kind.

Report a concern   March 7, 2023 — Rated 10 out of 10 by Jason Dowdy Zerorez Phoenix
What do you like about our products and services?

Carpet looks like it’s new again! You always do a great job!! Thank you.

Report a concern   March 7, 2023 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

My carpets look very nice and I was pleased with the men who came to my house

Report a concern   March 6, 2023 — Rated 10 out of 10 by Kala Wicks Zerorez Phoenix
What do you like about our products and services?

Our carpets look fantastic after every cleaning.

Report a concern   March 6, 2023 — Rated 9 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Price is what was quoted, with exception of a stubborn stain, carpets cleaned well.

Report a concern   March 6, 2023 — Rated 5 out of 10 by P.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets do not look very good, Lot of dark dirty spots still in the carpet, Over all the carpets did not com our very well

Report a concern   March 6, 2023 — Rated 9 out of 10 by M.Z. Zerorez Phoenix
What do you like about our products and services?

Grout cleaning makes a noticeable difference

Report a concern   March 6, 2023 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Matthew was exceptional. He was on time, professional and did an amazing job on our carpets in record time.

Report a concern   March 5, 2023 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   March 5, 2023 — Rated 10 out of 10 by Miti Adiecha Zerorez Phoenix
What do you like about our products and services?

Results were amazing !

Report a concern   March 5, 2023 — Rated 10 out of 10 by Liz Richardson Zerorez Phoenix
What do you like about our products and services?

Alex showed up at the earliest time of the 2 hour window. Sent a text to us letting us know he was 5 minutes away. We live really far out of town, which usually means we don't get the best "service". Cause let's face it, who enjoys driving 45 minutes for a job out of the way from the rest of you're main route? He treated us extremely well, was super professional, and was overall just a good guy. Same goes for the office staff who scheduled our service! The work he did was thorough and took exactly the time it should have to do a solid job. The price was more than reasonable. We are very happy with our service today. Thanks Alex!

Report a concern   March 5, 2023 — Rated 10 out of 10 by Nancy Saulsberry Zerorez Phoenix
What do you like about our products and services?

The service is upfront about costs. No pressure to add services. Polite and professional service was rendered.

Report a concern   March 5, 2023 — Rated 10 out of 10 by Addi Chavez Zerorez Phoenix
What do you like about our products and services?

Austin was great at communicating and paid attention to details.

Report a concern   March 5, 2023 — Rated 10 out of 10 by Stephanie Adado Zerorez Phoenix
What do you like about our products and services?

Excellent customer service, friendly and very accommodating! I’ve received service for carpet, tile and now furniture cleaning. All cleaning results were better than I expected.

Report a concern   March 4, 2023 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

My tech was awesome

Report a concern   March 4, 2023 — Rated 9 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

We liked the end product but the price we were shown prior to gentleman doing the work wasn’t the same when I paid after he completed.

Report a concern   March 4, 2023 — Rated 10 out of 10 by V.W. Zerorez Phoenix
What do you like about our products and services?

Very easy to make appointment, the technician was on time and friendly.

Report a concern   March 4, 2023 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

First time a radio ad, I’m a return customer

Report a concern   March 4, 2023 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Very great service and the pet urine spots are completely gone with no order, even checked with a black light!


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