Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84490 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 22, 2023 — Rated 10 out of 10 by Tina Hatzi Zerorez Phoenix
What do you like about our products and services?

The floors are old, but they came out looking fabulous. The technician was professional and knowledgeable.

Report a concern   February 22, 2023 — Rated 10 out of 10 by N.H. Zerorez Phoenix
What do you like about our products and services?

Friendly, honest and worked out problem immediately

Report a concern   February 22, 2023 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

They clean exceptionally fantastic, dry very quickly and the carpet looks like new!!! Your service is fabulous. Everyone is so friendly and the work they do is wonderful. Always call Zerorez!!!!

Report a concern   February 22, 2023 — Rated 10 out of 10 by Beatriz Rosas Zerorez Phoenix
What do you like about our products and services?

Great job My tile now is very clean!

Report a concern   February 22, 2023 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Excellent attention to detail, friendly service.

Report a concern   February 21, 2023 — Rated 10 out of 10 by L.N. Zerorez Phoenix
What do you like about our products and services?

No toxic for pets

Report a concern   February 21, 2023 — Rated 9 out of 10 by Jason Bunting Zerorez Phoenix
What do you like about our products and services?

I am amazed at how clean the tile is now. After almost 7 years living here and the first time cleaning the tile and grout look very good. The one thing that is a bit frustrating is the online pricing structure, I thought I selected adequate square footage, once the tech showed up and reviewed what I had selected he made adjustments which increased the price $150 which was almost 50% more than what I selected. A little bit of a price shock. Also I noticed the day after the baseboard were left pretty dirty, from everything that was stirred up in the tile cleaning.

Report a concern   February 21, 2023 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Great service!

Report a concern   February 21, 2023 — Rated 10 out of 10 by L.Z. Zerorez Phoenix
What do you like about our products and services?

Trevor was an excellent technician, he showed up on time, was respectful of my home, and very efficient with his work.

Report a concern   February 21, 2023 — Rated 0 out of 10 by P.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Felt your employee rushed the job he was in and out i30 minutes. He never asked if we had any areas of concern. Our carpet was so wet in areas it took two days to dryas well as we discussed big ripples in floor that took a day to go down. Feel we can see streaks from his cleaner. My floor is cleaner than before but definitely not the same service or result as we had from your company last time.

Report a concern   February 21, 2023 — Rated 5 out of 10 by R.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I hate to be negative, but i just didn't need alot of area cleaned and thought it was pretty pricey for what I had done. Also, with other companies that have cleaned my carpets they have put wall/corner protectors up to keep equipment from scraping walls. I had to go back and paint baseboards and walls on corners because protectors were not used. Also, I appreciate people who respect my home. I asked the gentleman to wear booties. He walked up to my home with booties on already. I offered him my own clean ones and he got more on his own, but wore them outside back and forth into and out of my home. Just don't wear them at all if you are going to wear them outside.

Report a concern   February 20, 2023 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Professional Service

Report a concern   February 20, 2023 — Rated 9 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Fast cleaning, drys quick. My only complaint was the smell, i know theres no chemicals which is great but I think I was expecting a fresh clean smell and it just smelled like wet old carpet if that makes sence after they finished.

Report a concern   February 20, 2023 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

my tech (Ramon) was great and very helpful would highly use zerorez again.

Report a concern   February 20, 2023 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Cody did an excellent job. Carpet came out beautiful. Will highly recommend service to friends.

Report a concern   February 19, 2023 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

Easy to book, easy to pay, affordable prices, friendly workers - and clean carpets!

Report a concern   February 19, 2023 — Rated 10 out of 10 by Rachel Dipippa Zerorez Phoenix
What do you like about our products and services?

Great service whether it’s someone on the phone or the technician that’s at your home. This company is always on time and does a great job.

Report a concern   February 19, 2023 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. Depending service and quality

Report a concern   February 19, 2023 — Rated 10 out of 10 by V.F. Zerorez Phoenix
What do you like about our products and services?

Technician was professional and did an awesome job.

Report a concern   February 19, 2023 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

Carpets look great and couch actually came clean! The tech was fantastic!

Report a concern   February 19, 2023 — Rated 10 out of 10 by T.I.G. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   February 19, 2023 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Moe arrived on time, was professional, and treated us with respect. He did a great job in cleaning the bedroom carpet, it looks like new! In our opinion Zerorez is the best carpet cleaning company, we will call upon you again.

Report a concern   February 19, 2023 — Rated 10 out of 10 by P.F. Zerorez Phoenix
What do you like about our products and services?

On time!
Knowledgeable and experienced employees!
Kind employees!
Workers take pride in there work!
Product worked well!
Jeff who did my carpets is excellent!!!

Thanks again for your service!

First name removed

Report a concern   February 19, 2023 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Customer service was outstanding. Explained everything to me offered best options to fit my budget. Did a great job!

Report a concern   February 18, 2023 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, and they show up.

Report a concern   February 18, 2023 — Rated 10 out of 10 by Jeanne Negley Zerorez Phoenix
What do you like about our products and services?

No odor fast service

Report a concern   February 18, 2023 — Rated 10 out of 10 by Debi Rankin Zerorez Phoenix
What do you like about our products and services?

Friendly staff, explained every step along the way. 4th time using the service

Report a concern   February 18, 2023 — Rated 0 out of 10 by C.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Deceptive pricing, hidden upcharges at the last second. Not up front, very unhappy, you are the Just Brakes of carpet cleaning.

Report a concern   February 18, 2023 — Rated 10 out of 10 by Sharon Passaro Zerorez Phoenix
What do you like about our products and services?

Reasonable prices, great service, product that's chemical free and works really well!

Report a concern   February 18, 2023 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

No Crunchy aftermath


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