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based on 84409 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, friendly and professional.
Powerful system. No soap.
Smell of pet odor remains despite $300 in chemicals
Awesome service…
EVERYTHING WAS GREAT. VERY PROFESSIONAL.
Great and friendly people and services great cleaning of carpets. Great prices.
Good service, good results and good price.
The technician was great. Due to my asthma, this is the only carpet cleaning service I have used for years!
Carlee was the technician that came out to clean my carpets. She was friendly with great attention to detail!
Our technician Darrius was awesome and super helpful with my many questions. The carpet dried quickly and never had a hard crunchy feeling to it. We are very happy with our experience!
Easy to schedule, easy to pay, technician did an excellent job cleaning our 3 rooms, and he was right on time and very polite and professional
It was a quick and painless process and carpets dried out quickly without leaving them crunchy.
Treyvon it’s a fantastic technician he called before he arrived. when he was here He explained how Zerrorez works. He was respectful of the other floors and his estimate of the time completion was straight on. Will use Zerorez again.
and thank you for supporting technicians like Treyvon.
Always do a great job and I like that you don't use harsh chemicals to clean carpets
Everyone I spoke to was professional and knowledgeable. The individual who came to the door exactly on time, he explained, listened and provided option ( not a bed sell) based on the situation and needs I had. He showed me how it was going along the way and the results weee exactly as expected- a clean and newer looking carpet that in reality 20 + yrs old.
My husband’s family owned a carpet cleaning business, in another state, and when he saw the work done he was highly impressed.
The person doing the cleaning went beyond my expectations in professionalism and understanding and wanted me to be sure I knew what to expect at every step. He was personable, quick, knowledgeable and took care to tell me what do do and expect after he left.
Our service technician was professional, thorough and efficient. He did a great job. My tile floor looks fresh and clean!
Technician work ethic and attitude as well as the superior cleaning of my carpets.
Fast, professional, high quality - would use again.
The technician, Joshua, who came to the house was very professional and informative. I am going to try your Zerorez water for cleaning.
As always a great job. Alex is courteous, friendly and a hard worker. Definity a recommendation from me.
Julie Weissert
My technician Ramon M was fabulous. He was so thorough! It’s like a new house!
My tech was the best yet this far. She was amazing.
Knowledgeable technicians, floors come out clean. Good recommendation's on applying Scotchgarde to the carpet.
Easy of scheduling, fair price and on time friendly staff!
Carpets look great- no residue
Professional, clean and no chemical smells that trigger my asthma. Every thing dries so quickly and looks brand new. Our service guy Jacob was so professional, took his time, and went above and beyond. Everything looks brand new!
Shea was amazing! He did an amazing job on the carpets. He was friendly and communicated everything before he did anything. We will definitely use Zerorez again!!!
You do a great job with very courteous representatives.
Service on time, Tech very courteous. Great work, carpets look great!
This is our second time using Zero Res. Our first time wasn’t great. Carpets were very wet, dried crunchy, area rugs and sofa wasn’t cleaned well. Zero Res came back out to address the issues. This theme, The technician was courteous and appeared professional. That said our baseboards were marked and chipped. The paint on the Wall corners are scratched off, I guess because of the hoses. I know this because we just had all paint touched up a few weeks ago. Carpets, again, dried crunchy. That’s a main point of what you say won’t happen. Just really disappointing. Not the quality you advertise, not what our experience is.
After carpets dried, I noticed some stains which didn't come out. Additionally, the grout is still dirty in many areas. I scrub an area by hand and was able to get the dirt out. Overall, I would say the carpet and tile are about 70% clean.