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based on 84409 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Don't make it a sales pitch/price gouge once the technician arrives.
I like that you use a special water and your process doesn't leave a soap film.
The carpet was OK carpet is pretty new only two years old so there wasn’t really any major stains just a couple areas. It doesn’t seem like it that came.
Was not impressed
Arrived on time was very professional and did not try to sell me more than I needed
Carpet cleaning
The technician was well trained and efficient.He was on time and prepared to complete the task assigned to him.As previously stated I will recommend your company with hesitation.
Great cleaning product provided with excellent service.
It was great....he made an old carpet look new...we love it.
This company is very affordable, honest and cares about the quality of their work! Xavier was very nice and respectful! He did a great job and got some stains out of my client’s carpet!!!
Unfortunately nothing looks different. There are still stains and watermarks on our couches and dining chairs. Our rug looks exactly the same. The tech did say that the dining chair water stains might not come out, but now they’re more prominent. I think what was missed are the steps you have on your website: to spot treat to see if the material on our couches and dining chairs were treatable, and then we should have been advised not to have service. Seems like it was a big waste of money for us when we had zero results. You come highly recommended by friends so we were excited to use you.
Furniture looks great now!
I was able to get a fast appointment.
On time and very polite tect
Our tech was very friendly and walked us through the process. Great customer experience.
My carpets always look great after!
My carpets look great. The technician was friendly and helpful in describing my options and other services the company performs.
Their products take care of contaminants & disinfect the carpets they clean
Very easy to schedule an appointment. Both workers were extremely pleasant to my 88 year old mother. The service was efficient, thorough and done in a timely manner. I will be using Zerorez again.
The rug didn’t get quite as clean as I hoped but I understand it’s not possible to get it looking perfect.
People were nice and on time
Always do a great job!
They arrived in a timely manner, very polite and courteous.
So helpful, and friendly.
Huge difference in our tile and grout.
Friendly tech, explained process. Only item is drying time estimate was 4-8 hours and took more like 12 hours to totally dry.
Our technician was Luis. He really took his time with both deodorizing and cleaning our carpets. They are older carpets but now look much better.
He was professional, courteous and right on time. Scheduling was easy and communication was good.
Zerorez is a good company to work with.
Thed carpets got cleaned and no after smell.
Outstanding success, outstanding customer service, dedication to seamless excellence.
The two gentlemen (Eric and Brady, like Tom Brady) were very professional and thorough. They communicated effectively, worked diligently, and did a great job.
Professional and timely.