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based on 84409 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technician was great!
It’s the first time we used your services. The gentlemen who did our floors and our tile did an excellent job. We were very impressed.
Courteous and listened to concerns. Carpet is 20 yrs old and is in good shape thanks to using this company
Awesome service!
The gentleman, I forgot his name, who came to my house was nice, professional and did a great job cleaning and answering my questions.
Carly was amazing and did such a great job!
Courtesy, thoroughness, being on time, and the results!
Employee Tyler did work hard, but carpet was crunchy in certain areas. The tile grout cleaning was not good, a lot of dirt left. I realize grout was dirty before cleaning but to spend over 600 dollars for carpet and tile cleaning and it not be top notch. Zerorez did a fabulous job of cleaning the carpets and tile in past cleanings. I will probably have to take my business elsewhere.
Very friendly, polite and professional service techs. Goes over the processes and the charges thoroughly and I love the way the carpets and tile look and feel when they are done.
Will continue to call Zerorez for my carpet and tile cleaning.
Usually does a great job of taking out stains.
Alex was very professional and did an amazing job
The tech Eric was amazing. He knew his product well and worked hard to make my carpets look great. He offered solutions when requested and was very pleasant. The end result was very clean carpets.
The guy was very courteous and thorough even though there were only 2 8X10 area rugs. It looks a lot cleaner.
The service of the technician was excellent. Very knowledgeable, and extremely professional and kind.
Your technician was very professional and well-trained. What we really liked was that he took his time to do a thorough job of cleaning our carpet and tile floors.
Truly a deep clean without residue! Service reps are knowledge, professionals, caring, and thorough.
I ike the way my carpet feels after it is cleaned by your company. Joseph did a great job very nice young man.
I like that less chemicals are used and that your service gets my carpets clean. The prices are also less than other companies.
During our move out, we used Zerorez to “clean” our upstairs carpet. In the 5 years we had lived in the townhouse, our kids had some accidents with markers and paint while doing crafts. Additionally, there were a handful of spots where slime or other sticky substances had stuck to the carpet. When the technicians arrived, they stated that they felt they could get these spots out but it would be an additional $100 from previously quoted price of $288. The supervisor stated they would not charge this if they couldn’t get the majority of the spots out. We agreed. After the carpets were “cleaned”, the technician stated they couldn’t get any of the stains out of one room and none of the sticky spots were removed, yet we were still charged the extra $100.
I decided to treat the spots and use my spot cleaner to see if I could get the spots out. The majority of the spots came out immediately. If I was not required to provide a receipt to my landlord at move out, I would have cleaned my own carpets. The technician provided the worst carpet cleaning we’ve ever experienced.
Very effective cleaning and great service!
Good cleaning, easy to schedule online
I like the floor scrubber machine. I like when it’s a two person team and they are in and out quicker. They always do good work and the price is reasonable. I hope you take good care of your employees and they are payed fairly. I hope you train and equip your employees well for their profession.
Thank You and God Bless
Friendly service,
Did a great job.
1 stain in the hall runner has returned - otherwise, looks great.
Great guy that cleaned the carpets! Well done!
Our technician was excellent and very respectful of our home.
Service tech Shea was punctual knowledgeable and professional
My tech, Alex, did a marvelous job on my master bedroom carpet and living room rug. They look like new even though the carpets are 9 yrs old. Alex was very professional, knowledgeable in removing all the ground in dirt of the heavy traffic areas. And no residue! Love Zerorez!
Super easy to work with. Service was very fast, and the guys were awesome!
The service was great. Jacob did a fantastic job and explained everything. I will use again.
Quick, clean and easy to have zerorez come to the house.