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based on 87616 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pleasant and competent tech explained services and options then completed services ordered promptly and carefully.
The guys are always very friendly and professional.
Austin did a great job at my house!
Good communication, timely, love the results
The person who came to our house was so
Polite and friendly. We were very satisfied with
area rugs we had cleaned. I would definitely recommend this place if business.
On time and service tech explained everything and did a great job. Thanks
The technicians are professional and have good work ethics!! My carpet looks and smells like new! I have used Zerorez several times. The service is always excellent!!!
The technician was friendly and knowledgeable. The carpets turned out great. Good pricing.
Great service!
I've had ZeroRez out several times and they always do an great job. Highly recommend their services.
used you before and always get a good job,
Ryan was very professional and accomplished everything we asked of him and then some. His attitude was very positive and I would recommend him to anyone considering using Zerorez.
We will comment once our front door screen is repaired from your technician accidentally putting a hole in it when he cleaned the carpet.....
I must say I was disappointed this time in the how we were charged. We live in a park model and we asked for the Arizona room and the deck to be shampooed. There is a small area going to the back door that is actually part of the Arizona room but he charged us for a hallway.
It was an extra $30.00 for something that should have been included.
Our carpets haven’t looked this good since they were installed. Great job! Technician very nice and respectful of our home. Thank you.
Work is done in a timely and efficient manner. No residue left in carpet and dries quickly. Appointments booked within reasonable time frame.
Tech was on time, knowledgable, worked fast and cleaned up. Very personable.
The service.
Like the hot water... Makes great sense
Service was excellent! Joshua knew what he was doing and did a thorough job! He is very polite and works efficiently to get the job done quick! I will have them back for sure and recommend them to everybody I know!
A clean that actually feels clean! Colton was super helpful and informative.
Love the way the floors came out!
Everything is clean!
We have used carpet cleaning services in different states and on different houses. By far, Zerorez is the best service we have used anywhere. We loved Jordan as our technician. He did a fantastic job, was quick but thorough, and made our experience even better than our ones before. We definitely will recommend Zerorez to everyone we know.
What is disappointing is I had to pay for two rooms when I only needed one cleaned and the fact that you want me to tip now… life is expensive enough we shouldn’t need to tip for these sort of services. I went with you because I had used you in the past and had good success, but I think I will look elsewhere next time. The technician was fantastic. It’s not Anything against him. In all honesty, if I would’ve known about the tipping ahead of time, I would’ve done something completely different.
Very throughly cleaned all my carpets!
The carpet was still dirty. We didn't know this until he left because we didn't walk on it but when we did, the bottoms of our feet were black.
The tech was very friendly. I’ve used zerorez for carpet cleaning and would continue to do that. This is the first time I’ve used zerorez for cleaning an outdoor sofa and for how much it cost and how it turned out, I wouldn’t do it again. Wasn’t enough of a noticeable difference between the before and after.
Fast, friendly, professional service
This is the 4th or 5th time I have used Zerorez to clean my custom wool area rug. They are always prompt, and do a beautiful job. This time Jacob came, and he was outstanding.