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based on 87616 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent carpet and tile cleaning
Professional, friendly technicians as well as great carpet cleaning services. I have been using only Zerorez for years.
*Technicians are well trained, professional &
friendly
*My carpets always look like
new after they are cleaned!
We had our tile floor cleaned and they turned out fantastic. While we had the floors cleaned, we also had an area rug cleaned which looks like new after the cleaning.
The technician was very polite and made sure that I was satisfied throughout the cleaning process.
I will be using their services again for all future tile, rug and furniture cleanings.
Great service. Appreciate it!
You did NOT get my carpet clean.
Zerorez technicians are professional, respectful, and thorough. My carpets are clean, soft, without any residue. They did a fantastic job on my tile and the grout.
The individual that came here to clean the carpet was very thoughtful and very educated in the process and everything looks perfect!
A good job was done on aged carpeting. They look almost like new again.
I paid an extra $50 per room to have the urine taken care of and a brown dirt stain removed in the master and the dirt is still there and I can still smell urine in 2 rooms.
Zerorez was a pleasure to deal with from start to finish. My carpets are so clean, they literally look brand new. My service agent Cassie was professional and on time! What a great all around experience! Highly recommend!
The stains came out nicely.
The finish results & the fact I don’t feel the product use will contribute quicker soiling. Dries quickly.
Already recommended to a neighbor.
Zerorez always does such a great job cleaning our floors and upholstery! We have never been less than ecstatic at the results.
Like that there is no chemicals. Dries fast.
The technician was knowledgeable and explained the process for removing wax from our carpet. I have already made a recommendation for your company.
Very happy with my cleaning service.
The carpets smell and look like new.
Clean, fast drying and quick.
Our grout in our tile was very dirty. I do feel like the floor is cleaner but there is grout all over that is now white. I have taken a toothbrush with water to them and it comes up just dirty. I think that it is the cleaning solution that settles in the grout that just needs to b cleaned out.
The boys did a good job. I would tell you that we had to go around the house afterwards with a magic eraser and get all the scuff marks from the equipment off the baseboards. We just had the house painted so I know it was from those hoses being dragged around. Also lots of hand/fingerprints on the ceiling near the vents. Got on a ladder and got those with a magic eraser too. Just be mindful of leaving marks behind.
You can make things right by adjusting my invoice and taking off the shower cleaning. The tech did not clean the showers when he said he did! I even sent in pictures to prove that. I was charged $1000 for an 1100 sq ft town home. That is absolutely insane. I was told someone was looking into the charges and have heard nothing back. Definitely not impressed.
I had my sofa set cleaned and the tech did a great job cleaning the sofas and chairs. However, the cushions weren’t cleaned as well. After they dried, it was noticeable where he cleaned it because they’re white so the clean part stands out from where it’s still dirty. It was only one short line and not all over the cushion.
Also, I was going to have my air ducts cleaned with Zerorez but it was too expensive even with the 20% off special. I had another company do it for less and they did a fabulous job! In addition, I called to cancel my appointment the next day from when I scheduled it but apparently it wasn’t cancelled. The techs showed up this morning and I had to explain I already cancelled my appointment. I felt bad that they drove out here for nothing.
Very good, professional, prompt service.
My carpet looks great!
Thank you!
They did a good job for a reasonable price. Extra time was spent on the spots that needed it.
No harsh chemicals
Service hais always been good.
I have using them for many years
The Tech was professional and detailed in everything. We will request him from now on! He did an amazing job! So friendly as well. Refreshing!
Thank You!
Zerorez does what they say they're going to do. Always on time, tech is pleasant and efficient. Highly recommend.
Everything!!!
Chris was excellent, very attentive and professional. He explained the process thoroughly and did a great job!
Very professional and effective