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based on 86310 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great product, great service! Great service people! Paul was exceptionally polite, friendly, and professional.
Surprisingly quick speedy service. Was nice that he came before the window (asked us first) and recommended services for certain rooms. Cleaner smelled amazing and I’m wanting it for my own personal use in my home cleaner.
The service representative was here on time and got right to work. My carpets were cleaned well and several spots were removed.
Good communication. Joshua does a great job cleaning, is neat/tidy & is great around dogs too.
Liked the service. I’m calling to have them come back they didn’t get all the stain out.
They work! Carpet feels and looks brand new again.
Service was exceptional
Tech was friendly, efficient, and competent. The carpets look great.
Brendon was wonderful!!
Your service techs are always kind, professional and listen to my cleaning needs. They offer me additional services but I don't feel pressured. Another
Cleaned really well and nice technician
Excellent friendly service. Had them out 2 years in a row, good pricing. Cleaned carpets and couches. I will continue to call them in the future.
Carpet looks good!!
When I had scheduled my appointment online I had scheduled for cleaning of 2 rooms and the hallway. This had been scheduled about4-6 weeks before the actual appt and I had not recalled the specifics of my request. When the technician arrived I showed her my living room and hallway and she did a great job but never made mention that I would be charged for a second room and I did not have her clean a second room. I feel like that should have been brought up at the appt that I had paid for two rooms but only had her clean one. I did speak with the company and was provided a credit. I realize I am partially to blame here as I did not recall what I had scheduled. Thank you.
Great customer service! And very punctual, professional and efficient.
Fast and clean!
Paul did a great job and knows how to service your customers ! Will make sure I ask for him the next time I need the carpets and floor cleaned !
Thank you
Ned Kelly
the young man that did the work was very nice. The products seem to clean carpet well.
I like that you use natural ingredients and the service was very friendly and told us about your service
Joshua was very professional and did a wonderful job on our floors. We are very happy with the outcome. We recommend him to our neighbors.
Cesar was very professional, friendly, and courteous. He did a great job on our carpets and area rugs, and offered a specialized service for our Turkish rug runner. That was appreciated. He did a good job and didn't take a long time, plus he was early. I would use Cesar again to do my carpets.
Great service, friendly provider and carpets look amazing!
First of all, they told me they would give me a30 minute notice of when they are coming. 10 minutes later my husband called me at work to say they were already here and were almost done, apparently this was a different guy than who was supposed to come. I work 10 min from home. I wanted to be home before hand so I can move things out of my office. I was charged by room.$45 a room. My office room got only 30 square ft washed. Then I just wanted an area rug washed around the edges. The rug is 7x10 I just wanted the edges. He chg me $84 for the little bit. Almost as much as the initial $135 I was quoted. The area rug was done before I got home. I would not have had that done. It cost $200 instead of the $135 I was expecting.
The technician was very nice and did a good job! Because of him, Zerorez gets a 7.
I expected a 30 minute lead time. The outcome would have been different.
I was impressed with All the top of the line quality equipment. It truly left no sticky residue or weird smells during the cleaning process and after.
And the customer service on all fronts was impeccable! Zerorez Technicians are very educated about what they are doing and will answer any questions you have, including proper future care for any type of flooring.
They’ve definitely made a believer out of me and now I’m a Zerorez customer for life. I’m never wasting my hard-earned money on any other cleaning company again!
On time. Knowledgable and did a great job.
Was offered a special coupon price and when the job was finished the company added $20 for the environment ... what's that. It took my time and a phone call to get it right. NOW ... after the carpet dried we are leaving foot prints all over when we walk on it. It is like soap is left in the carpet. Very disappointed with the service. The representative was very nice and worked hard and neat throughout the rooms. He was not the problem ... it is the final job looks wrong. I never seen foot prints after all other carpet cleaning jobs. Time to go back to Stanley Steamer for excellent results.
Name removed - 18073 W. Ivy Lane - Surprise, AZ 85388
I like that my carpets come out looking so clean and stay clean for a long time.
We felt the spots we had could have been removed to a better degree.
The finished product is always very good. The operator was very knowledgeable and informative.
My carpets look fantastic and smell great! I love the orange peel cleaner. Works great on the stains I had and my carpet turned out great. Will use them again