- Phone: (480) 507-2419
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based on 87616 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are aware our technician was new. However. The carpets still have the same smashed carpet and smells that they had before we had them cleaned. The carpets are only 1 year old. Disappointing.
The customer service is always superb and they love the way the carpets always turn out!
On time, polite, knowledgeably , professional! Great job!
Professional techs, beats results
Your person was very friendly and helpful ,plus he did a great job!
The price I was quoted when I made the appointment was not the price quoted / charged when the technician arrived. I was very disappointed and felt that I was misled as to the costs. The Tech did a good job and did what he could to make it right butthe price I ended up paying was 70 % higher than I was quoted. I would not likely recommend zerorez based on setting false expectations as to cost
👍🏽
Easy to schedule and they do a great job
The speed with which you get us scheduled and appear when you sale you will!!!
We requested a specific tech and did not get him. It has been our experience that how well our carpet turns out depends on who comes out. We have given up on some stains and high traffic areas as they always return after a few days.
Damage to tile and baseboards. Thick black hair on baseboards, tile and door. Handprints. Informed me after the cleaning that they do not clean adhesive and sticky stuff from tile(which is why I had them come out) My tile looked the same as when I mop my floor. Not impressed.
Your service techs are excellent and efficient.
Good price and good service
Your staff was very professional
if you're asking customers to add NOTES to the reservation section, then READ THEM. I asked for the driver to pull up to the garage area, but, naturally, he did NOT.
Mike was very courteous. He took the time to explain the cleaning process and answer all my questions. The results of his work were outstanding. I had a stain on my carpet for some time, and he managed to remove it. He was upfront with different extras and explained in detail so that I would understand what the difference was. Thanks again, Zerorez, for sending out a very reliable technician.
Great service and great product!!
Absolutely love my soft gold carpet now.
Cody and Ethan worked well together and they did a great job. Very professional
Thank you Zerorez
Looks like they did a great job. As usual 😊
Great service. Friendly and polite.
Our office carpeting and tile areas are so fresh and clean once Zerorez completed the process. The service technician on Friday, June 21 did an amazing job, so courteous and we appreciate his efforts. Alice at the main office reminded us it was time to freshen up our office space and we are delighted with the results. Thank you Zerorez team!
We really liked the professionalism of the young lady. We will request her again. And in and out in no time!
On time, friendly, professional.
The courtesy of your employees, and the fact that the cleaner used does not leave a sudsy film afterwards.
I have used this company on my rentals and my home, they do a good job. Great customer service.
We are repeat customers and are very satisfied with the services provided.
Great service and great results.
Professional, friendly technicians and most of all the resulting drying time of items cleaned. This was the first time I had furniture cleaned. I was pleased with the service.
Its professionally performed and its as advertised!
Profesional attitude , great customer service, really focused on my satisfaction.