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based on 84409 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ashley the technician was very through and explain everything to us. After the carpet dried, it looked cleaner and like the Ad says no crunchy feeling.
The only thing that I downgrade to 9 was the extra temporary $9 fuel charge. When we had the carpet cleaned, fuel (gas) was going down unless the this fuel is not the same as gas.
Efficient and good value
Quality cleaning. Great website. Great carpet techs.
The people are very friendly and efficient.
Technician worked hard and did a good job
The carpet tech did a great job on our carpet.
They were fast and efficient.
Quick, professional. No residue.
Environmentally safe, effective
She did a great job!
I liked the easy appointment availability. Scott arrived on time and was very professional. The carpets looked much better when he finished. I will use this company again. Good job Scott.
Jordan did a great job with our carpet. We were very happy. We will use zerorez again
We have always been very satisfied with ZeroRez until this trip. I added a third room of carpet plus paid extra for 1 small area of dog urine - my dog was "dripping" when she was passing away last summer. The spot is at the edge of the bed and slightly under it. I pointed that out (that part of it was hidden under the edge). The tech went to the edge of the bed but did not get under it as I requested (He must have forgot by the time he got to this room). I am not sure if the cleaner could not go under the edge or if not, I am wondering if there would have been a smaller tool that could have been used for that one spot.
My husband claims that the master bedroom is also extremely matted and was excessively crunchy. - It is usually more "fluffy" and not so crunchy. He was thinking the solution was mixed too heavy.
Is there somebody that can come out and look ? You can call me at Phone number removed.
Kim Last name removed
What I liked most was the interaction with their staff.....very friendly, courteous, and efficient. The job was set up and finished within an hour. Thank you.
Our technician was very informative and did an excellent job. He was a "10".
Xerorez excellent as always.
Your service persons did a great job doing and explaining the work they would do! Both of them were very professional handling their customers too!
Professional and efficient technicians.
No lingering odors.
excellent communication
The service I received was excellent. The information for upkeep as well as what to do in the future was above and beyond.
The cleaning done was great. The only issues was the work truck left an oil stain in the street at end of my driveway in middle of my house.
Excellent service. Our tech was great!
Non toxic / Great service
Quick and efficient!
We were very happy with the service provided and the tech that completed the job. He did through job and was patient with making sure we got everything covered. Answered our questions and addressed concerns. Our carpet feels and smells cleaner. Thank you
The text you get that he is on his way.
Shea was awesome!!! He provided excellent professional service
Carpet looked amazing!
Great communication and customer service from technician
I am a repeat customer and really like the work Zerorez does! Easy to schedule online, technicians are on time and friendly, and the carpets always look so much better afterwards. Will happily continue to use Zerorez.
Great service and professional