Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85766 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 25, 2024 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

The carpet doesn't get stiff looking or feeling after it is cleaned.

Report a concern   February 25, 2024 — Rated 10 out of 10 by Trent Najera Zerorez Phoenix
What do you like about our products and services?

Smells phenomenal / very transparent / had little guards that protect their equipment(hoses) from rubbing your walls / friendly staff / quick and professional

Report a concern   February 25, 2024 — Rated 10 out of 10 by Nancy Cara Zerorez Phoenix
What do you like about our products and services?

Very polite and professional and did a great job. Will hire again.

Report a concern   February 25, 2024 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Person that came out to do the work was very professional did a great cleanup and rug.

Report a concern   February 25, 2024 — Rated 10 out of 10 by Shannon Almeida Zerorez Phoenix
What do you like about our products and services?

Robert did a great job! Thank you!

Report a concern   February 25, 2024 — Rated 10 out of 10 by W.R. Zerorez Phoenix
What do you like about our products and services?

The employees are also so friendly and polite. Trey was wonderful!

Report a concern   February 25, 2024 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

Great product. Floors look great. Friendly staff member

Report a concern   February 25, 2024 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Dependable to be on time

Report a concern   February 25, 2024 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

Very quick pilite

Report a concern   February 25, 2024 — Rated 10 out of 10 by Cynthia Casler Zerorez Phoenix
What do you like about our products and services?

The professionalism, wonderful cleaning of the carpets, I was very pleased with the over all experience, this was our 2 time having ZeroRez.
Cindy

Report a concern   February 25, 2024 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

The technician was on time and did an excellent job cleaning the carpets in the three rooms that needed it. Will have Zerorez come back in the future.

Report a concern   February 25, 2024 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Eric was very professional and knowledgeable and did a fantastic job.

Report a concern   February 24, 2024 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Carpets are always clean and service is prompt, professional, and good value!

Report a concern   February 24, 2024 — Rated 10 out of 10 by Debbie Brelia Homeowner Zerorez Phoenix
What do you like about our products and services?

They don’t sugarcoat anything they’re very fun and tell you the way it is.

Report a concern   February 24, 2024 — Rated 9 out of 10 by Heather Gill Zerorez Phoenix
What do you like about our products and services?

Well Cody did an outstanding JOB. Love his attention to detail.
However your schedualing dept. is lacking. When I schedualed this appointment I was told 8am to 10 am I realize that I added extra rooms. this the kciker the person I spoke with did not inform me that the time would change. so at 5 pm the day before when you texted me and let me know He would be here at 12 to 2 I was ticked off. I had to reschedual my whole day My clients were not real thrilled nor was I.
Now I say this because this happened the last 2 times I used you guys. the first time I requested CODY and you sent me someone else.
2nd time you sent another person and he was high. I had requested Cody then too. If your service providers were not as good at their job and your system was not as good as it is, I would use a different company. The whole reason I started using You was because of CODY.
So I suggest stepping up the game in your schedualling dept.

Report a concern   February 24, 2024 — Rated 10 out of 10 by Kurt Miller Zerorez Phoenix
What do you like about our products and services?

professional, carpets were cleaned good.

Report a concern   February 24, 2024 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Thank you for doing an awesome job! I didn’t think the floors would look so great.

Report a concern   February 24, 2024 — Rated 10 out of 10 by Linda Culbertson Zerorez Phoenix
What do you like about our products and services?

EVERYTHING!!!! Very satisfied..our tech Eric was awesome..thanks so much..Linda and Bill

Report a concern   February 24, 2024 — Rated 10 out of 10 by David Kopp Zerorez Phoenix
What do you like about our products and services?

Carpets look great. Your people are very friendly and professional…

Report a concern   February 24, 2024 — Rated 10 out of 10 by Lisa Sleconich Zerorez Phoenix
What do you like about our products and services?

I like how clean my Ted floor grout gets. It looks brand new!

Report a concern   February 24, 2024 — Rated 10 out of 10 by Sakina Crowder Zerorez Phoenix
What do you like about our products and services?

Excellent service! They arrived on time, were professional and asked great questions to understand what I needed. Carpet, porcelain tile and grout are so clean, I couldn’t be happier. Thank you, Zerorez!!!

Report a concern   February 24, 2024 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

The service and the technician were exceptional. I will definitely use your company again for my next carpet or tile cleaning.

Report a concern   February 24, 2024 — Rated 10 out of 10 by A.U. Zerorez Phoenix
What do you like about our products and services?

App is easy to use online. Able to choose your date and time. Representatives are nice and courteous. Speedy but excellent service.

Report a concern   February 24, 2024 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

We are satisfied every time Zerorez comes to our house to clean the carpets. Professional, high quality experience with excellent customer service.

Report a concern   February 24, 2024 — Rated 10 out of 10 by Lauren Folisi Zerorez Phoenix
What do you like about our products and services?

They did a great job! Ryan was very helpful and friendly. We will definitely be returning!

Report a concern   February 24, 2024 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Matthew arrived on time and did an excellent job. Went "above and beyond." I will definitely use zerorez again, and I will request Matthew next time to again clean my carpets.

Report a concern   February 24, 2024 — Rated 10 out of 10 by Jim Scribner Zerorez Phoenix
What do you like about our products and services?

Excellent customer service

Report a concern   February 24, 2024 — Rated 8 out of 10 by R.B.G. Zerorez Phoenix
What could we do to improve?

I had soap residue that appeared when the floors were dry. I had to hand clean those spots which I reported back to you.

Report a concern   February 24, 2024 — Rated 10 out of 10 by Lisa Evans Zerorez Phoenix
What do you like about our products and services?

Our technician was AMAZING!! he was friendly, professional and explained the products available to help treat our carpets!! Completely satisfied with the results. I appreciated the care and respect that he had for our home during the process. (He placed corner protectors to prevent the hoses from rubbing the baseboards and provided shoe covers). Thank you, Alex for a job well done!!

Report a concern   February 23, 2024 — Rated 9 out of 10 by Richard Bookie Zerorez Phoenix
What do you like about our products and services?

Great price when on sale.


Privacy Policy