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based on 84402 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look amazing after service. I felt like Alex did a very thorough job.
Employees are VERY professional and friendly.
Your team did an excellent cleaning job on our tile and carpets. They were very professional and friendly. We will use your company again.
Consistent service and friendly staff who show up early!
The gentleman was very friendly and there was no pressure to upgrade treatments.
Capability and reasonable pricing.
professional, personal
are clean and polite
they do a very through job
The technician did his job well. He arrived an hour earlier than scheduled. He was friendly and was warned about two areas that were stained. He was finished in one hour.
Three issues. The two spots look worse.
His machine left behind several brown specks in the carpet that we had to take hot shot spray to remove. Again. Not his fault but wonder if this occurred to other carpets
The last time I used zero Rez, a citrus smell was left behind. No essential oil smell this time. No problem….
I love everything! Any service I’ve had has been amazing!
I thought the men handled the job professionally. They were polite and very courteous but the carpet didn’t come as clean as we expected
Arrived on time and tech was very informative on product.
Did a good to very good job on the family room carpet, dining area rug and master bedroom carpet. However they missed the master bath closet carpet altogether.
They are great no issues. Aaron and Joshua were great!
Our carpet had never been cleaned before. Our dog had some problems after surgery and pooped in many of the carpeted rooms. I had heard of Zerorez and seen their trucks at times in our neighborhood so I called them. Seth came to clean our carpets. He was thorough in explaining our cleaning options and the results we would get. Seth did an excellent job and cleaned everything up after. We are totally pleased with the result. It looks better than I thought it would. I would absolutely use Zerorez again.
The professionalism and timeliness- accuracy of pricing- also it looks like I have new floors. PERFECT work.
The tech came to the house was terrific. She was very knowledgeable and did a fabulous job with the upholstery cleaning.
I would truly recommend to anybody your company. Your people are always very friendly, professional, and knowledgeable. What more can I say great and excellent can’t do better.
The service technicians were great. There is one trouble spot that the grout didn’t come clean and there is a lake like smell in the home since the work yesterday. I wanted a day to go by to see if it would go away but is hasn’t. Again, the guys were great but the smell is not pleasant.
GREAT ATTITUDE. GREAT SERVICE!! FRIENDLY, ARRIVED ON TIME AND RUGS LOOK FANTASTIC. I WOULD RECOMMEND TO EVERYONE.
My carpets stay clean longer.
I was extremely pleased with the work done at my house. Tiles look new now and the grouts were well cleaned up. I expect to call them soon for the remaining rooms in my house.
Zerorez did an excellent job. The owner & the two men assigned to us were all very efficient and always friendly. 2 days work & then a few days of drying. We already recommended them to my sister & she was also happy with their work. The neighbors like to stop & see how good looking our garage is now!
The technicians were very efficient and effective in treating the high traffic areas!
Our technician really seemed to take pride in his work Our rugs looked brand new after he had finished. I would highly recommend this company
My couch still has some lingering odors. Would have been nice to have it cleaned another time to really get the smell out. The gentleman was her for 20 mins to clean my couch, which seems extremely fast for the $150 I paid for the cleaning.
The guy was knowledgeable and went right to work. The tile looks so much better.
Professional, communicated well with appointment, nice, friendly. Good product price reasonable.
Fast and great service!!
Great great technician. He was quick,thorough, and an upstanding guy I would welcome to clean my carpets again. I just referred my next door neighbors to you as we were so pleased with your service. Honestly…..your technician was key to this positive review.
It's been.24 hours and my carpets are still wet. We've been running ceiling fans and our heaters.
I liked Ryan your technician. He didn’t try to oversell me on products or services. He treated me like the longtime customer I am, who is familiar with the services and knowledge about what needed to be done. I would love to have Ryan as long as he is available for my carpet cleaning. He is top notch and easy going.